Re: [hylafax-users] Cutting of image

["Steve Tempest" <steve@suncoastdaily.com>]

I just sent the log.txt file the my test fax
sendfax -n -B 14400 -s na-let -d 054795729 log.txt
to the fax machine and have the same problem. This is over 6 pages long and
all pages had cutting.

I'am going to try an internal modem in the nix box to see if this has
anything to do the the uart on the serial ports.

Steve Tempest


----- Original Message ----- 
From: "Steve Tempest" <steve@suncoastdaily.com>
To: "Frank Peters" <frank.peters@comcast.net>
Cc: <hylafax-users@hylafax.org>
Sent: Wednesday, May 14, 2003 1:44 PM
Subject: Re: [hylafax-users] Cutting of image


> I have sent faxes using GFI Faxmaker to this fax machine (using the same
> modem & phoneline) on a win2k machine with modem attached to send the same
> file to the fax receiver and did not get this problem.
>
> Steve Tempest
> ----- Original Message ----- 
> From: "Steve Tempest" <steve@suncoastdaily.com>
> To: "Frank Peters" <frank.peters@comcast.net>
> Cc: <hylafax-users@hylafax.org>
> Sent: Wednesday, May 14, 2003 1:33 PM
> Subject: Re: [hylafax-users] Cutting of image
>
>
> > Can you try that log file again I have chmod'd it now, sorry.
> >
> > I have access to three different fax machines (Different Brands and
> Vintage)
> > in this building and all are returning the same result.
> >
> > [root@scnsme html]# tiffcheck -r 196 sd2.tif
> > OK
> > [root@scnsme html]#
> > was the result from the letter size tiff file.
> >
> > I really do appreciate your help, this really has me stumped.
> >
> > Can anyone test this tiff file from another server and tell me if they
get
> > the same result
> > This file is at letter size.
> > http://www.suncoastdaily.com/sd2.tif
> >
> >
> > Thanks
> > Steve Tempest
> >
> > ----- Original Message ----- 
> > From: "Frank Peters" <frank.peters@comcast.net>
> > To: "Steve Tempest" <steve@suncoastdaily.com>
> > Cc: <hylafax-users@hylafax.org>
> > Sent: Wednesday, May 14, 2003 1:08 PM
> > Subject: Re: [hylafax-users] Cutting of image
> >
> >
> > > On Wed, 14 May 2003 12:42:58 +1000
> > > Steve Tempest <steve@suncoastdaily.com> wrote:
> > >
> > > > I have tried using sendfax line as follows also
> > > >  sendfax -n -B 14400 -s na-let -d 054795729 sd2.tif
> > > > and have uploaded copy of transmission log file to the following
> address
> > > > http://www.suncoastdaily.com/log.txt
> > > >
> > > > I have received all the faxes since your last email with the same
> result
> > of
> > > > image being chopped out.
> > > >
> > >
> > > I can't read your log file.  When I try to download, I get the error:
> > >
> > > Forbidden
> > > You don't have permission to access /log.txt on this server.
> > >
> > > Anyway, to troubleshoot this problem will require an organized
> > > approach.
> > >
> > > In the first place, when a TIFF file is given to sendfax, it will
> > > check it with the program tiffcheck.  If tiffcheck does not return
> > > an "OK" message, then the TIFF file will be processed.  The original
> > > file that you posted passed tiffcheck with an "OK."  You can try this
> > > manually with the command:
> > >
> > > tiffcheck -r 196 sd.tif
> > >
> > > If tiffcheck returns an "OK," then the same file that you submitted
> > > will be sent unaltered.  The files appear to be good, and HylaFAX
> > > probably transmits them without problem.  The initial guess is that
> > > the problem is with the receiving machine.
> > >
> > > Are all files sent to this machine chopped or just the converted
images?
> > >
> > > What about different receiving machines?  If you don't have access to
> > > another machine, send the same file to Kinko's or a similar
> establishment.
> > >
> > > What about different fax programs?  Maybe using efax, which is very
> quick
> > > to set up, will enable you to test the receiving machine.
> > >
> > > If you have the time and the inclination, you should attempt to
address
> > > all of these variables.
> > >
> > > Frank Peters
> > >
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