Re: [hylafax-users] Cutting of image

["Steve Tempest" <steve@suncoastdaily.com>]

I have sent faxes using GFI Faxmaker to this fax machine (using the same
modem & phoneline) on a win2k machine with modem attached to send the same
file to the fax receiver and did not get this problem.

Steve Tempest
----- Original Message ----- 
From: "Steve Tempest" <steve@suncoastdaily.com>
To: "Frank Peters" <frank.peters@comcast.net>
Cc: <hylafax-users@hylafax.org>
Sent: Wednesday, May 14, 2003 1:33 PM
Subject: Re: [hylafax-users] Cutting of image


> Can you try that log file again I have chmod'd it now, sorry.
>
> I have access to three different fax machines (Different Brands and
Vintage)
> in this building and all are returning the same result.
>
> [root@scnsme html]# tiffcheck -r 196 sd2.tif
> OK
> [root@scnsme html]#
> was the result from the letter size tiff file.
>
> I really do appreciate your help, this really has me stumped.
>
> Can anyone test this tiff file from another server and tell me if they get
> the same result
> This file is at letter size.
> http://www.suncoastdaily.com/sd2.tif
>
>
> Thanks
> Steve Tempest
>
> ----- Original Message ----- 
> From: "Frank Peters" <frank.peters@comcast.net>
> To: "Steve Tempest" <steve@suncoastdaily.com>
> Cc: <hylafax-users@hylafax.org>
> Sent: Wednesday, May 14, 2003 1:08 PM
> Subject: Re: [hylafax-users] Cutting of image
>
>
> > On Wed, 14 May 2003 12:42:58 +1000
> > Steve Tempest <steve@suncoastdaily.com> wrote:
> >
> > > I have tried using sendfax line as follows also
> > >  sendfax -n -B 14400 -s na-let -d 054795729 sd2.tif
> > > and have uploaded copy of transmission log file to the following
address
> > > http://www.suncoastdaily.com/log.txt
> > >
> > > I have received all the faxes since your last email with the same
result
> of
> > > image being chopped out.
> > >
> >
> > I can't read your log file.  When I try to download, I get the error:
> >
> > Forbidden
> > You don't have permission to access /log.txt on this server.
> >
> > Anyway, to troubleshoot this problem will require an organized
> > approach.
> >
> > In the first place, when a TIFF file is given to sendfax, it will
> > check it with the program tiffcheck.  If tiffcheck does not return
> > an "OK" message, then the TIFF file will be processed.  The original
> > file that you posted passed tiffcheck with an "OK."  You can try this
> > manually with the command:
> >
> > tiffcheck -r 196 sd.tif
> >
> > If tiffcheck returns an "OK," then the same file that you submitted
> > will be sent unaltered.  The files appear to be good, and HylaFAX
> > probably transmits them without problem.  The initial guess is that
> > the problem is with the receiving machine.
> >
> > Are all files sent to this machine chopped or just the converted images?
> >
> > What about different receiving machines?  If you don't have access to
> > another machine, send the same file to Kinko's or a similar
establishment.
> >
> > What about different fax programs?  Maybe using efax, which is very
quick
> > to set up, will enable you to test the receiving machine.
> >
> > If you have the time and the inclination, you should attempt to address
> > all of these variables.
> >
> > Frank Peters
> >
> > ____________________ HylaFAX(tm) Users Mailing List
> _______________________
> >   To subscribe/unsubscribe, click
> http://lists.hylafax.org/cgi-bin/lsg2.cgi
> >  On UNIX: mail -s unsubscribe hylafax-users-request@hylafax.org <
> /dev/null
> >   *To learn about commercial HylaFAX(tm) support, mail
sales@hylafax.org.*
> >
> >
>
>
>
> ____________________ HylaFAX(tm) Users Mailing List
_______________________
>   To subscribe/unsubscribe, click
http://lists.hylafax.org/cgi-bin/lsg2.cgi
>  On UNIX: mail -s unsubscribe hylafax-users-request@hylafax.org <
/dev/null
>   *To learn about commercial HylaFAX(tm) support, mail sales@hylafax.org.*
>
>
>



____________________ HylaFAX(tm) Users Mailing List _______________________
  To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
 On UNIX: mail -s unsubscribe hylafax-users-request@hylafax.org < /dev/null
  *To learn about commercial HylaFAX(tm) support, mail sales@hylafax.org.*