Re: [hylafax-users] MultiTech ISI card failure

["Kevin P. Fleming" <kpfleming@xxxxxxxxxxxxxxx>]

Darren Nickerson wrote:

> We've spoken to a surprisingly large number of customers in the past 6 
> months or so who have either tried it, or plan to. Of those who _have_ 
> tried it, most experience intermittent and unpredictable errors as one 
> would expect. In many cases, they're 'happy enough' with the reliability 
> to keep using it. Guess it beats faxing with the ole' USR in Class 2 
> they used to be saddled with! ;-)

In my client's case, I was there one afternoon when a frustrated 
customer of theirs called because they had been trying to FAX a purchase 
order for $10K of product all afternoon and it had not gone through. 
Moving their FAX machine back to a PSTN line the customer's PO came 
through on the first try :) Can't afford to save a few bucks a month if 
it means potential customer loss like that... (This was with the 
Motorola ATAs that Vonage supplies directly; I don't know if the Linksys 
units that the OP is using handle FAX better or not).

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