Re: [hylafax-users] Rockwell modem cards in Lucent TNT

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

On 2004.08.24 16:37 Tracy R Reed wrote:

> The destination fax receives just fine from everyone else and the TNT
> is
> plugged into a DS-3 so it's all digital on that end so the line has
> got to
> be decent. The receiver is not saying anything. It gets the connect,
> says
> receiving fax, then drops it and goes back to displaying the
> time/date. I
> just reconfigured my modem with faxaddmodem (saving off the other
> config
> file) as a class 2 modem and it was able to negotiate a speed properly
> and
> send the fax. However, it was not able to terminate the fax properly.
> The
> attached c00011658 has a log of a fax transmission in class 2. If
> nothing
> else this might show that the line between them is good and they
> should be
> able to negotiate a connection.

Well, it probably tells us that the line is good, but because Class 2 
is handled so differently from Class 1 the fact that it fails in a 
different manner is not indicative of what it could or couldn't do in 
Class 1.

> This does not happen to all
> destinations,
> but it does happen to around 25% of the machines we try to fax to.

Can you fax to yourself?  (Send a fax out one port and into another?)

This is the point where I would start recommending to test another 
modem type on the same line, to the same destination connected to the 
same server.

Look at these timestamps:

> Aug 24 16:33:11.86: [11977]: <-- data [2]
> Aug 24 16:33:11.86: [11977]: SEND end page
> Aug 24 16:36:11.86: [11977]: MODEM TIMEOUT: reading line from modem
> Aug 24 16:36:11.86: [11977]: MODEM <Timeout>
> Aug 24 16:36:11.86: [11977]: <-- [6:AT+FK\r]
> Aug 24 16:36:41.86: [11977]: MODEM TIMEOUT: reading line from modem
> Aug 24 16:36:41.86: [11977]: MODEM <Timeout>

The modem simply isn't responding the way that it should be.

> A separate issue: I just restarted faxgetty with a kill with a job in
> the
> queue and I saw this in the log:
>
> Aug 24 16:20:59 lnx FaxSend[11006]: /dev/t/dev/ttya0: Can not open
> modem
> (No such file or directory)
>
> I have been noticing this occasionally for weeks. I'm sure I have the
> device named correctly everywhere in my configs, I don't know where
> this
> mangled device path is coming from.

I can't tell you on that one.  Surely it's coming from somewhere in 
your build/configuration.

Lee.

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