Re: [hylafax-users] Unspecified Phase C error

[Adam Engel <adamengel@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>]

At 03:09 PM 12/28/2004, Adam Engel wrote:
> Hi all,
>
> RedHat 7.2
> Hylafax 4.2
>
>
> 2 Weeks ago I updated our 3 fax servers. I was told that faxes are being 
> received but occasionally having blank pages. I attempted to look in the 
> logs, but it looks like hylafax has stopped logging as of the date we 
> updated our servers. Thats issue one.
>
> The other issue is the following messages received in /var/log/messages:
>
> Dec 28 15:01:08 fax1 FaxGetty[24949]: ANSWER: FAX CONNECTION  DEVICE 
> '/dev/ttyS5'
> Dec 28 15:01:19 fax1 FaxGetty[24949]: RECV FAX (000021318): from 
> 6613242013, page 1 in 0:09, B4, 7.7 line/mm, 1-D MH, 14400 bit/s
> Dec 28 15:01:19 fax1 FaxGetty[24949]: RECV FAX (000021318): 
> recvq/fax000019108.tif from 6613242013, route to <unspecified>, 1 pages in 0:11
> Dec 28 15:01:19 fax1 FaxGetty[24949]: RECV FAX (000021318): session with 
> 6613242013 terminated abnormally: Unspecified Phase C error, including too 
> much delay between TCF and +FDR command
> Dec 28 15:01:19 fax1 FaxGetty[24949]: RECV FAX: bin/faxrcvd 
> "recvq/fax000019108.tif" "ttyS5" "000021318" "Unspecified Phase C error, 
> including too much delay between TCF and +FDR command" "" ""
> Dec 28 15:01:34 fax1 FaxGetty[24949]: MODEM U.S. ROBOTICS 56K FAX /
>
>
> The modem is configured as class 2.0.  My boss is convinced that we had 
> more problems with Class 1, even though it was on a much older version of 
> Hylafax.
>
> Are these errors related to using class 2.0 on this modem?  If so I am 
> sure he would listen to Lee (or anyone on the list for that matter) 
> because he knows what he's talking about.
>
> Thanks much!!
>
> Adam


I found a couple of these faxes. The same document was faxed several times, 
all times the entire document never made it through. One and a half pages 
out of 3 was the best that was received.  We might also need to put this 
fax modem on a different ttyS port as well?

Adam 



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