Re: [hylafax-users] DID Answering Questions

[Wendell Dingus <wendell@xxxxxxxxxxxxx>]

Thanks but I don't think this particular model has any physical volume controls.


http://www.multitech.com/DOCUMENTS/Collateral/manuals/82000451.pdf

I assumed the folks who initially asked me that question were doing so for a
reason. I've looked through the archives and FAQ's though and haven't
discovered any clues as to what could be wrong if there is no sound present. On
a regular analog modem if the line cord is plugged into the "phone" jack instead
of the "line" jack this is similar to what will happen (from experience).
There's only one DID jack though so that's why I was asking about wiring.

Oh well, thanks...



Quoting Kelly Clark <signbird2@xxxxxxxxxxxxxxxxxx>:

> The external modems I am familiar with have a volume dial somewhere on 
> them, and also a dip switch. I think if it is turned down at the modem 
> itself, or turned off via the dip switch, no amount of settings in a 
> config file will help.
> 
> Wendell Dingus wrote:
> 
> >So, any suggestions? After setting the modem speaker volume on successfully
> an
> >incoming call still produces no audible sound. From a phone handset if I
> dial
> >the DID/Fax number I hear it answering. I do not however hear the sound of
> an
> >incoming fax call while standing beside the DID modem. Speaker set on and
> >volume set to high per below settings. Am I doing something wrong in
> setting
> >the volume or is this indicative of wiring or telco problems?
> >
> >Thanks in advance!
> >
> >
> >Quoting Lee Howard <faxguy@xxxxxxxxxxxxxxxx>:
> >
> >  
> >
> >>On 2004.11.11 08:40 Wendell Dingus wrote:
> >>    
> >>
> >>>I'm not local to the server so I asked the customer to do this. I
> >>>disabled
> >>>faxgetty, connected to the modem, factory defaulted it, set the
> >>>speaker on and
> >>>some volume, &W wrote the changes, exited, re-enabled faxgetty. What I
> >>>don't
> >>>know though is if faxgetty undid that change for me?
> >>>      
> >>>
> >>Yup.  Setting the speaker volume is part of the initialization process 
> >>that HylaFAX follows (faxgetty and faxsend).
> >>
> >>Assuming that your ModemSetVolumeCmd is correct (and I think the 
> >>default is), you set "SpeakerVolume: medium" in your modem config file 
> >>and then restart faxgetty.
> >>
> >>Lee.
> >>
> >>    
> >>
> >
> >Thanks, RTFM does occasionally work :)   
> >
> >OK, so I have the speaker volume set to high now. I had the customer repeat
> the
> >test and he sees the lights on the modem come on indicating it's answering
> a
> >call but still hears nothing. So if I dial the number voice and hear it
> answer
> >or send a fax and hear my fax machine negotiating but there's no sound on
> the
> >other end, what's up? A wiring or physical problem on the telco side?
> Hmm...
> >
> >Thanks in advance!
> >
> >Here is the entire config file as of right now:
> >
> >CountryCode:            1
> >AreaCode:               423
> >FAXNumber:              +1.423.555.5555
> >LongDistancePrefix:     1
> >InternationalPrefix:    011
> >DialStringRules:        etc/dialrules
> >ServerTracing:          1
> >SessionTracing:         11
> >RecvFileMode:           0600
> >LogFileMode:            0600
> >DeviceMode:             0600
> >RingsBeforeAnswer:      1
> >ModemSetVolumeCmd:   "ATM0 ATM1L1 ATM1L3 ATM1L5 ATM1L7"
> >SpeakerVolume:          high
> >GettyArgs:              "-h %l dx_%s"
> >LocalIdentifier:        "NothingSetup"
> >TagLineFont:            etc/lutRS18.pcf
> >TagLineFormat:          "From %%l|%c|Page %%P of %%T"
> >MaxRecvPages:           25
> >#
> >
> >ModemType:              Class1.0                # use this to supply a hint
> >ModemFlowControl:       rtscts          # many firmwares have broken
> software
> >flow control
> >Class1TCFRecvHack:      yes             # avoid +FCERROR before TCF
> ># Class1MsgRecvHackCmd: AT+FRS=1        # avoid +FCERROR before image
> >Class1TMConnectDelay:   400             # counteract quick CONNECT response
> >
> ># If your line supports Caller-ID, you may want to uncomment this...
> ># QualifyCID:           etc/cid         # you must create this file
> ># ModemResetCmds:       AT+VCID=1
> ># CIDNumber:            "NMBR="
> ># CIDName:              "NAME="
> >
> ># Or with the MT5634ZBA-DID you'll probably need something like...
> >ModemReadyCmds: AT*DS1*DD0*DF1*DN4      # enable DTMF-DID, wink-start, 4
> digits
> >CIDNumber:              "DTMF"          # format of AT*DF1
> >CIDNumberAnswerLength:  4       # four DTMF-DID digits then ATA
> >
> >
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> >
> >  
> >
> 
> 
> 
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> 




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