Re: [hylafax-users] Help! No response to EOP repeated 3 times

[Lee Howard <faxguy@howardsilvan.com>]

On 2003.01.07 13:21 Paul Lorah wrote:
> Here is the full log.  I appreciate all the feedback!  Sorry to flood 
> the list.
> 
> Paul
> 
> Jan 07 14:18:11.10: [ 2448]: SESSION BEGIN 00000001 16106103378290
> Jan 07 14:18:11.10: [ 2448]: HylaFAX (tm) Version 4.1.5

Good brew ;-)

> Jan 07 14:18:17.91: [ 2448]: <-- [12:AT+FCLASS=1\r]
> Jan 07 14:18:18.03: [ 2448]: --> [2:OK]

Okay, Class 1.

> Jan 07 14:18:18.03: [ 2448]: DIAL 6103378290
> Jan 07 14:18:18.03: [ 2448]: <-- [15:ATDT6103378290\r]

I assume you're connected directly to the analog line and not running 
through a PBX.

> Jan 07 14:18:46.80: [ 2448]: --> [7:CONNECT]
> Jan 07 14:18:48.19: [ 2448]: --> [2:OK]
> Jan 07 14:18:48.19: [ 2448]: REMOTE NSF "00 00 11 80 00 80 48 00 5B 
> 00 80 80 C0 04 01 02 EB"
> Jan 07 14:18:48.19: [ 2448]: NSF remote fax equipment: Canon Faxphone 
> B640

We all have come to love Canons. :o)

> Jan 07 14:18:48.19: [ 2448]: <-- [9:AT+FRH=3\r]
> Jan 07 14:18:48.21: [ 2448]: --> [7:CONNECT]
> Jan 07 14:18:48.49: [ 2448]: --> [2:OK]
> Jan 07 14:18:48.49: [ 2448]: REMOTE best rate 9600 bit/s
> Jan 07 14:18:48.49: [ 2448]: REMOTE max page width 1728 pixels in 215 
> mm
> Jan 07 14:18:48.49: [ 2448]: REMOTE max unlimited page length
> Jan 07 14:18:48.49: [ 2448]: REMOTE best vres 7.7 line/mm
> Jan 07 14:18:48.49: [ 2448]: REMOTE best format 2-D MMR
> Jan 07 14:18:48.49: [ 2448]: REMOTE supports T.30 Annex A, ECM
> Jan 07 14:18:48.49: [ 2448]: REMOTE best 20 ms/scanline
> Jan 07 14:18:48.49: [ 2448]: USE 9600 bit/s
> Jan 07 14:18:48.49: [ 2448]: USE 20 ms/scanline
> Jan 07 14:18:48.49: [ 2448]: SEND file "docq/doc1.ps;30"
> Jan 07 14:18:48.49: [ 2448]: USE page width 1728 pixels in 215 mm
> Jan 07 14:18:48.49: [ 2448]: USE unlimited page length
> Jan 07 14:18:48.49: [ 2448]: USE 3.85 line/mm
> Jan 07 14:18:48.49: [ 2448]: USE 1-D MR
> Jan 07 14:18:48.49: [ 2448]: SEND training at v.29 9600 bit/s

Okay, so really basic settings.

> Jan 07 14:18:48.49: [ 2448]: <-- [9:AT+FTH=3\r]
> Jan 07 14:18:48.60: [ 2448]: --> [7:CONNECT]
> Jan 07 14:18:48.60: [ 2448]: <-- data [23]
> Jan 07 14:18:48.60: [ 2448]: <-- data [2]
> Jan 07 14:18:50.30: [ 2448]: --> [7:CONNECT]
> Jan 07 14:18:50.30: [ 2448]: <-- data [6]
> Jan 07 14:18:50.30: [ 2448]: <-- data [2]
> Jan 07 14:18:50.60: [ 2448]: --> [2:OK]
> Jan 07 14:18:50.60: [ 2448]: <-- [9:AT+FTS=7\r]
> Jan 07 14:18:50.69: [ 2448]: --> [2:OK]
> Jan 07 14:18:50.69: [ 2448]: <-- [10:AT+FTM=96\r]
> Jan 07 14:18:50.96: [ 2448]: --> [7:CONNECT]
> Jan 07 14:18:50.96: [ 2448]: <-- data [1024]
> Jan 07 14:18:50.96: [ 2448]: <-- data [776]
> Jan 07 14:18:50.96: [ 2448]: <-- data [2]
> Jan 07 14:18:52.37: [ 2448]: --> [2:OK]
> Jan 07 14:18:52.37: [ 2448]: <-- [9:AT+FRH=3\r]
> Jan 07 14:18:52.62: [ 2448]: --> [7:CONNECT]
> Jan 07 14:18:53.63: [ 2448]: --> [2:OK]
> Jan 07 14:18:53.63: [ 2448]: TRAINING succeeded

So, TCF was okay, and now we send page data...

> Jan 07 14:18:53.63: [ 2448]: DELAY 75 ms
> Jan 07 14:18:53.71: [ 2448]: <-- [10:AT+FTM=96\r]
> Jan 07 14:18:53.99: [ 2448]: --> [7:CONNECT]
> Jan 07 14:18:53.99: [ 2448]: SEND begin page
> Jan 07 14:18:53.99: [ 2448]: <-- data [1028]
<-- snip -->
> Jan 07 14:19:19.32: [ 2448]: <-- data [932]
> Jan 07 14:19:20.74: [ 2448]: SENT 13220 bytes of data
> Jan 07 14:19:20.74: [ 2448]: SEND 1D RTC
> Jan 07 14:19:20.74: [ 2448]: <-- data [29]
> Jan 07 14:19:20.74: [ 2448]: <-- data [2]
> Jan 07 14:19:20.74: [ 2448]: SEND end page
> Jan 07 14:19:23.18: [ 2448]: --> [2:OK]
> Jan 07 14:19:23.18: [ 2448]: <-- [9:AT+FTS=9\r]
> Jan 07 14:19:23.30: [ 2448]: --> [2:OK]

Now send PPM.

> Jan 07 14:19:23.30: [ 2448]: SEND send EOP (no more pages or 
> documents)
> Jan 07 14:19:23.30: [ 2448]: <-- [9:AT+FTH=3\r]
> Jan 07 14:19:23.36: [ 2448]: --> [7:CONNECT]
> Jan 07 14:19:23.36: [ 2448]: <-- data [3]
> Jan 07 14:19:23.36: [ 2448]: <-- data [2]
> Jan 07 14:19:24.58: [ 2448]: --> [2:OK]
> Jan 07 14:19:24.58: [ 2448]: <-- [9:AT+FRH=3\r]
> Jan 07 14:19:24.78: [ 2448]: --> [7:CONNECT]
> Jan 07 14:19:25.85: [ 2448]: --> [2:OK]
> Jan 07 14:19:25.85: [ 2448]: SEND recv RTN (retrain negative)

The remote got our PPM, but told us to resend the page because, 
presumably, the quality was poor.  So we try again, and again, and 
again to no avail, decreasing the bitrate each time.

You ultimately get no response to EOP (PPM) because the remote hangs up 
on you or gets lost in the image data mess at slow bitrates.

The only thing I can think of would be line noise or static, unless 
this happens to all destinations at which point I'd say to inspect your 
config file for LSBMSB vs. MSBLSB settings.

Lee.

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