RE: flexfax: Can only send one page to HP office fax/printer

["Steven Pham" <steven@object-net.com>]

You can send to my fax for testing:
714-903-2578

If possible, please add my name "Steven Pham" to the header.

Please let me know if you can send a complete fax without any
problem.

In my case, if I send one page fax, I'll get 3 copies since
Hylafax tried to send 3 times before giving up.

If I send more than one page, Hylafax will send the first page
then got disconnected and it will try to dial again to send the
second page !

PS. I also fix the Tagline but it didn't help.

I can post my log file it you need it...

Thanks,

Steven

> -----Original Message-----
> From: owner-flexfax@celestial.com [mailto:owner-flexfax@celestial.com]On
> Behalf Of Damian Ivereigh
> Sent: Thursday, November 05, 1998 5:06 AM
> To: brian@worldcontrol.com
> Cc: flexfax@sgi.com
> Subject: Re: flexfax: Can only send one page to HP office fax/printer
> 
> 
> Hmm. I would be interested in investigating this. Is there any way you
> could send me the
> telephone number (Not on the list though) and would they mind if I tried
> sending a few pages from my modem?
> 
> I have a different modem (Multi-Tech) and I would be interested to see
> if this is a modem or a software problem. It seems so repeatable that it
> doubt it is just line noise. I know the standard answer has just been to
> revert to Class 1 operation, presumuably because the modem is not doing
> the right thing in Class 2 and Hylafax would do a better job. However
> Class 1 requires the s/w to do much more handholding of the protocol
> than class 2.
> 
> I should add that I am not an expert with Hylafax, but I am willing to
> dive into the code if required.
> 
> Actually I am not sure what I said earlier about RTN was right. Maybe
> one of the protocol experts can jump in and explain. Looking at the
> log:-
> 
> > > > > Nov 04 03:25:11.95: [14694]: SENT 13269 bytes of data
> > > > > Nov 04 03:25:11.95: [14694]: SEND 1D RTC
> > > > > Nov 04 03:25:11.95: [14694]: <-- data [9]
> > > > > Nov 04 03:25:11.95: [14694]: SEND end page
> > > > > Nov 04 03:25:11.95: [14694]: SEND send MPS (more pages, 
> same document)
> > > > > Nov 04 03:25:11.95: [14694]: <-- data [2]
> > > > > Nov 04 03:25:28.27: [14694]: --> [5:ERROR]
> 
> Presumuably this is the remote saying (through the modem) it got an
> error.
> 
> > > > > Nov 04 03:25:28.27: [14694]: SEND recv RTN (retrain negative)
> 
> Is this Hylafax announcing its intention to *send* an RTN (drop the
> speed) to the modem?
> 
> > > > > Nov 04 03:25:28.27: [14694]: <-- [7:AT+FDT\r]
> 
> Is this Hylafax actually send the RTN is AT commands?
> 
> > > > > Nov 04 03:25:34.28: [14694]: --> [20:+FCS:0,3,0,2,0,0,0,5]
> 
> Is this the reply from the modem to the request for an RTN? Anyone know
> what it means? Is there an error in there that Hylafax should be picking
> up?
> 
> Damian
> 
> -- 
>  ______________________________________________________________________
> * Damian Ivereigh     *      ||        ||      * Cisco Systems, Inc.   *
> * MIS Printer Admin   *    .||||.    .||||.    * Sydney, Australia     *
> * Linux Bigot         * ..:||||||:..:||||||:.. * +61 2 8448 7344       *
> * damian@cisco.com    *   cisco Systems, Inc.  * Fax: +61 2 8448 7228  *
> *______________________________________________________________________*
>