[hylafax-users] Unknown problem (check modem power)

[Michele Petrazzo <michele.petrazzo@xxxxxxxxx>]

Hi list,
I have an hylafax server with a USRobotics Sportster Message Plus, with
the "default" configuration created with faxaddmodem. Sometime, when
send a fax, I receive an error that say	Unknown problem (check modem
power), but the modem have power, of course.
Is there a method for understand why?
Only other question: here (into the log) I see that the server wait
three minutes for the modem reply (12:36 -> 12:39). Is this possible?

Thanks,
Michele

This is the log:

Feb 22 12:36:12.20: [14491]: SESSION BEGIN 000005581 141500432931511
Feb 22 12:36:12.20: [14491]: HylaFAX (tm) Version 4.2.2
Feb 22 12:36:12.20: [14491]: SEND FAX: JOB 9267 DEST 0,0432XXXX COMMID
000005581 DEVICE '/dev/ttyS0'
Feb 22 12:36:12.20: [14491]: <-- [12:AT+FCLASS=1\r]
Feb 22 12:36:12.34: [14491]: --> [2:OK]
Feb 22 12:36:12.34: [14491]: DIAL 0,0432XXXX
Feb 22 12:36:12.34: [14491]: <-- [20:ATX3DT0,0432XXXX@\r]
Feb 22 12:39:12.34: [14491]: SEND FAILED: JOB 9267 DEST 0,0432XXXX ERR
Unknown problem (check modem power)
Feb 22 12:39:12.34: [14491]: SEND FAILED: JOB 9267 DEST 0,0432XXXX ERR
Unknown problem (check modem power); too many attempts to dial
Feb 22 12:39:12.34: [14491]: <-- [5:ATH0\r]
Feb 22 12:39:12.47: [14491]: --> [4:ATH0]
Feb 22 12:39:12.47: [14491]: --> [2:OK]
Feb 22 12:39:12.47: [14491]: SESSION END


Modem config:

ModemType:              Class1
ModemRate:              19200
ModemFlowControl:       xonxoff
ModemSetupDTRCmd:       ATS13=1&D2
ModemSetupDCDCmd:       AT&C1
ModemNoFlowCmd:         AT&H0&I0&R1
ModemHardFlowCmd:       AT&H1&I0&R2
ModemSoftFlowCmd:       AT&H2&I2&R1
ModemResultCodesCmd:    ATQ0X3
ModemMfrQueryCmd:       !USR
ModemModelQueryCmd:     ATI3
ModemRevQueryCmd:       ATI7
Class1NFLOCmd:          AT&H0&I0&R1
Class1HFLOCmd:          AT&H1&I0&R2
Class1ResponseWaitCmd:  AT+FRS=1
ModemSetupAACmd:        AT+FCLASS=0
ModemAnswerCmd:         AT+FCLASS=1A
Class2NRCmd:    AT+FNR=1,1,1,0
ModemDialCmd:   ATX3DT%s@

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