Re: [hylafax-users] WHFC problems

[Matt Miller <mmiller@xxxxxxxxxxxxxxxxxxxxxxxx>]

I did the setup for both accounts, did testing and troubleshooting 
before getting stumped and sending the email...

I guess I forgot some important details like that and I'm using Win XP SP2.

Do I need to share the "printer" somehow?

-Matt

Rance Hall wrote:
> I use WHFC as a send fax client only (incoming faxes come in on a 
> different line), and its been a long time since I set up a machine to 
> use WHFC but as I recall, there were three main sticking points.
>
> 1. Please make sure that the WHFC printer is the printer that is 
> recommended in the documentation, (an old apple laserwriter, I believe) 
> Its just easer that way.
>
> 2. If you are using any modern windows version (as in NT or newer, incl 
> 2000 and XP) there there are TWO different settings pages you need to 
> look at.
>
> a.    Log into the machine as an admin, then launch WHFC and go to 
> system setup, enter all the server info and make sure you can see the 
> server status report.
>
> b.    then log in as a regular user (hopefully one who will be sending 
> faxes) and go to WHFC setup again, only this time you are looking at 
> user details setup. you should be entering username, email address for 
> error reports, and the like.
>
> I didn't think the docs that came with WHFC did a good job explaining 
> this last point.
>
> Now, you didn't ask this question but I want to answer it anyway, WHFC 
> comes will a callable interface that you can use in VBA apps that you 
> might write for M$ Office, that is the reason I picked it in the first 
> place, once you get the clients to work, you will really love the 
> scriptable nature of it.  It can come in very handy.

--
Matt Miller
Solutions for Progress
728 South Broad Street
Philadelphia, PA 19146
direct: 215-701-6108
fax: 215-972-8109
main: 215-701-6101

____________________ HylaFAX(tm) Users Mailing List _______________________
 To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
 *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*