Re: [hylafax-users] Intermittent problem with a Multitech MT5634Z PX-PCI

["Donald, Adam" <adam.donald@xxxxxxxxxxx>]

I have the same problem, except mine appears to only happen sometime over the weekend (once a week).

I believe that it may be hylafax, because when this is occurring, I can go into minicom and see 'ring' appear when I call the fax number (yet hylafax never picks up).

 

I have been using the following script to "bounce" my 2 ZPX modems every hour (only when they have the status of idle) with cron.

 

# The name of the modem to check on

target=ttyS1

 

# The location of the log file for this script

loglocation=/var/spool/hylafax/tmp/$target.log

 

# This grabs the output of the 'faxstat' command

fstat=`/usr/bin/faxstat | awk '/'"$target/"' {print $4,$5,$6}' | tr -d '\15\32'`

 

# Checks to see if the modem is in an idle state.  If so, grab the PID and kill it,

# otherwise, log what state the modem was in.

if [ "$fstat" = "Running and idle" ]; then

      fps=`ps -edf | grep $target | grep -v 'grep' | grep -v 'root' | awk '{print $2}'`

      echo `date` : Killing process : $fps >> $loglocation

      kill $fps

else

      echo `date` : Process status was : $fstat >> $loglocation

fi

 

-----Original Message-----
From: hylafax-users-bounce@xxxxxxxxxxx [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Hugo Kobayashi
Sent: Wednesday, April 06, 2005 9:54 AM
To: hylafax-users@xxxxxxxxxxx
Subject: [hylafax-users] Intermittent problem with a Multitech MT5634ZPX-PCI

 

Hi,

 

We've configured a Multitech MT5634ZPX-PCI modem for receiving fax,

but from time to time, it just stops detecting the ring and stops

answering calls. faxstat says it's "Running and idle", but it only

gets to work again when I kill the faxgetty process.

 

It's been working like this for 3 weeks now and the problem occurs

every two days on average. We've already tried the configuration as

class 1 and class 2 with no success.

 

ServerTracing (0x08F6F) is enabled, but it doesn't seem to log any

information about this problem. The last configuration we've tried is

in the bottom of this message.

 

We're running hylafax 4.2.1 on a FreeBSD 4.11-RELEASE (i386) and the

firmware version of the modem is 8.19i.

 

Any suggestions?

 

Thanks,

Hugo

 

----config.cuaa0 begin

LogFacility:            local2

DialStringRules:        etc/dialrules

ServerTracing:          0x08F6F

SessionTracing:         11

RecvFileMode:           0600

LogFileMode:            0600

DeviceMode:             0600

RingsBeforeAnswer:      1

SpeakerVolume:          off

GettyArgs:              "-h %l dx_%s"

LocalIdentifier:        "NothingSetup"

TagLineFont:            etc/lutRS18.pcf

TagLineFormat:          "From %%l|%c|Page %%P of %%T"

MaxRecvPages:           25

 

ModemType:              Class2

ModemRate:              19200

ModemFlowControl:       rtscts

ModemSoftResetCmd:      ATZ

ModemNoFlowCmd:         AT&K0

ModemSoftFlowCmd:       AT&K4

ModemHardFlowCmd:       AT&K3

ModemRecvFillOrder:     MSB2LSB

ModemSetupDTRCmd:       AT&D3

ModemSetupDCDCmd:       AT&C1

 

Class2APQueryCmd:       none

Class2BUGCmd:           none

Class2NFLOCmd:          AT+FLO=0

Class2SFLOCmd:          AT+FLO=1

Class2HFLOCmd:          AT+FLO=2

 

Class2CQQueryCmd:       "!0-2"

Class2CQCmd:            AT+FCQ=1

-----config.cuaa0 end

 

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