[hylafax-users] Intermittent problem with a Multitech MT5634ZPX-PCI

[Hugo Kobayashi <hkkobayashi@xxxxxxxxx>]

Hi,

We've configured a Multitech MT5634ZPX-PCI modem for receiving fax,
but from time to time, it just stops detecting the ring and stops
answering calls. faxstat says it's "Running and idle", but it only
gets to work again when I kill the faxgetty process.

It's been working like this for 3 weeks now and the problem occurs
every two days on average. We've already tried the configuration as
class 1 and class 2 with no success.

ServerTracing (0x08F6F) is enabled, but it doesn't seem to log any
information about this problem. The last configuration we've tried is
in the bottom of this message.

We're running hylafax 4.2.1 on a FreeBSD 4.11-RELEASE (i386) and the
firmware version of the modem is 8.19i.

Any suggestions?

Thanks,
Hugo

----config.cuaa0 begin
LogFacility:            local2
DialStringRules:        etc/dialrules
ServerTracing:          0x08F6F
SessionTracing:         11
RecvFileMode:           0600
LogFileMode:            0600
DeviceMode:             0600
RingsBeforeAnswer:      1
SpeakerVolume:          off
GettyArgs:              "-h %l dx_%s"
LocalIdentifier:        "NothingSetup"
TagLineFont:            etc/lutRS18.pcf
TagLineFormat:          "From %%l|%c|Page %%P of %%T"
MaxRecvPages:           25

ModemType:              Class2
ModemRate:              19200
ModemFlowControl:       rtscts
ModemSoftResetCmd:      ATZ
ModemNoFlowCmd:         AT&K0
ModemSoftFlowCmd:       AT&K4
ModemHardFlowCmd:       AT&K3
ModemRecvFillOrder:     MSB2LSB
ModemSetupDTRCmd:       AT&D3
ModemSetupDCDCmd:       AT&C1

Class2APQueryCmd:       none
Class2BUGCmd:           none
Class2NFLOCmd:          AT+FLO=0
Class2SFLOCmd:          AT+FLO=1
Class2HFLOCmd:          AT+FLO=2

Class2CQQueryCmd:       "!0-2"
Class2CQCmd:            AT+FCQ=1
-----config.cuaa0 end

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