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[hylafax-users] Fax received with empty tif file with Eicon Diva BRI card



Hi,

We use an Eicon Diva BRI PCI card with Hylafax 1:4.1.2-2.2 since more than one year and we noticed (less than 0.2%) some received fax are empty (only 439 bytes) the same sender have no problems to send faxes on analogic fax-modem (USrobotic) with Hylafax.

As you can see on the log no data are received just the EOP !? I searched on the archive but nothing about that, does anybody have already got this problem with this card ?

Jan 17 17:02:06.99: [ 5425]: REMOTE wants 12000 bit/s
Jan 17 17:02:06.99: [ 5425]: REMOTE wants page width 1728 pixels in 215 mm
Jan 17 17:02:06.99: [ 5425]: REMOTE wants unlimited page length
Jan 17 17:02:06.99: [ 5425]: REMOTE wants 3.85 line/mm
Jan 17 17:02:06.99: [ 5425]: REMOTE wants 1-D MR
Jan 17 17:02:06.99: [ 5425]: --> [7:CONNECT]
Jan 17 17:02:06.99: [ 5425]: RECV: begin page
Jan 17 17:02:06.99: [ 5425]: RECV: send trigger 021
Jan 17 17:02:06.99: [ 5425]: <-- data [1]
Jan 17 17:02:07.41: [ 5425]: --> [7:+FPTS:1]
Jan 17 17:02:07.41: [ 5425]: --> [6:+FET:2]
Jan 17 17:02:07.41: [ 5425]: RECV recv EOP (no more pages or documents)
Jan 17 17:02:07.41: [ 5425]: --> [2:OK]
Jan 17 17:02:07.41: [ 5425]: RECV send MCF (message confirmation)
Jan 17 17:02:07.41: [ 5425]: RECV FAX (00031610): from , page 1 in 0:01, INF, 3.85 line/mm, 1-D MR, 12000 bit/s
Jan 17 17:02:07.41: [ 5425]: RECV FAX (00031610): recvq/fax29125.tif from , route to <unspecified>, 1 pages in 0:27


Sam.

--

Sam Przyswa - Chef de projet
Arial Concept - Intégrateur Internet
36, rue de Turin - 75008 - Paris - France
Tel: 01 40 54 86 04 - Fax: 01 40 54 83 01
Web: http://www.arial-concept.com - Email: Info@xxxxxxxxxxxxxxxxx



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