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Re: [hylafax-users] No Response to PPS repeat 3 times



On 2004.08.23 16:28 Umer Farooq wrote:
Hi,

I'm having issues with sending faxes to Toshiba 125DP fax machine..
I keep on getting this PPS error.. no problem with other fax machines


If I switch to Class2.0 it works fine.. but then on some other numbers.. I get No Response to MPS error..

Can anyone shed some light on this..

Currently using USR5610B modem.. would switching to MultiTech solv the problem..

Oh.. it sends the cover sheet.. or once in a while.. it would go up to 4 to 7 pages in transmission before.. I get this message..

HylaFax4.2.0. RH 2.1AS


Aug 23 18:10:17.71: [ 1501]: <-- data [2] Aug 23 18:10:18.99: [ 1501]: --> [2:OK] Aug 23 18:10:18.99: [ 1501]: SEND send PPS (partial page signal) Aug 23 18:10:18.99: [ 1501]: SEND send MPS (more pages, same document) Aug 23 18:10:18.99: [ 1501]: <-- [9:AT+FRH=3\r] Aug 23 18:10:19.30: [ 1501]: --> [10:NO CARRIER] Aug 23 18:10:19.30: [ 1501]: MODEM No carrier Aug 23 18:10:19.30: [ 1501]: No response to PPS repeated 3 times. Aug 23 18:10:19.30: [ 1501]: SEND end page Aug 23 18:10:19.30: [ 1501]: <-- [9:AT+FTH=3\r] Aug 23 18:10:19.50: [ 1501]: --> [7:CONNECT] Aug 23 18:10:19.50: [ 1501]: <-- data [3] Aug 23 18:10:19.50: [ 1501]: <-- data [2]

I think that if you were to look at more of the log you would see some kind of modem problem soon after an AT+FRS=n or AT+FTS=n. It turns out that some USR modems can react badly to these commands sometimes. You may want to look at the Topic default configuration file (config/topic) and change the *WaitCmds to the <delay:n> settings. Then try that. Or yes, you could use a modem other than USR like a MultiTech.


This is just a guess, though, as you didn't show the whole log.

Lee.

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