Re: [hylafax-users] High Error Rates revisited.

[Stephen Carville <stephen@xxxxxxxxxxxxxx>]

On Mon August 2 2004 10:50 am, Lee Howard wrote:

<snip>

> Again, the receiver hung up when HylaFAX told them that the page was
> not received properly.
>
> HylaFAX can only do so much.  If there is noise on the line or if the
> modulators on the modem generate noise, then HylaFAX cannot resolve
> that.  Both of these logs indicate that some catastrophic noise event
> occurred to interfere with the data it received from the sender.
> HylaFAX informed the sender that the data was not acceptable, and the
> sender chose to hang up.  What more can HylaFAX do?

I don't expect hylafax to work miracles.  I am just trying to get an idea of 
what it can do and what hardware I can get away with doing it on.  If I 
cannot prove hylafax out on my existing hardware I will have to upgrade the 
old FacSys system to Win 2003.  It crashed about three times a day but did 
deliver faxes.  I am hoping hylafax can deliver the faxes without the 
crashes.

> You could check your lines for noise, and you could try a different
> brand and model modem (thus, switching the modulators) to see if a
> different one handles the problem a bit better.

Thank you.  I've already called the telco to check the lines and I have a U.S. 
Robotics Courier modem, due to be delivered today or tomorrow.  

I am a Networking Geek and have only a basic knowledge of voice systems.  
Consequently I'm having to learn this stuff as I go.

-- 
Stephen Carville
Unix and Network Adminstrator
DPSI
6033 W.Century Blvd.
Los Angeles, CA 90045
310-342-3602

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