Re: [hylafax-users] RICOH(Aficio) fax problems

To: hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] RICOH(Aficio) fax problems
From: Pedro Rocadas <procadas@xxxxxxxxx>
Date: Thu, 17 Jun 2004 11:08:27 -0700 (PDT)

--- Lee Howard <faxguy@xxxxxxxxxxxxxxxx> wrote:
> On 2004.06.17 00:38 Sipho.Mothobi@xxxxxxxxx wrote:
> > Hi,
> > 
> > Yes, the receiving RICOH(Aficio) fax machine gets
> stuck, and requires
> > a
> > reboot in order to continue.
> 
> I've seen this before with a Ricoh machine in Spain
> when receiving a 
> fax from HylaFAX using a USR modem in Class 1 ECM. 
> HylaFAX would get 
> "no response to PPS".  It didn't happen on every
> attempt, either.  It 
> was a sporadic problem.  I never came to a
> resolution of the problem.  
> There obviously is a bug in the Ricoh firmware
> somewhere, but whether 
> their bug is triggered by a bug in the USR or in
> HylaFAX, I do not 
> know.  We didn't seem to see the problem when not
> using a USR modem.
> 
> If you can tell us exactly what the circumstances
> are that cause this 
> lock-up to happen, then maybe we can help you
> resolve it.  Otherwise, 
> you may want to look for a firmware update from
> Ricoh or try a 
> different modem for sending.  (What kind are you
> using, anyway?)
> 
> Lee.

Here is a log, but I think it's useless, the machine
model are different, aren't they?

Jun 17 18:55:09.29: [12552]: SESSION BEGIN 000000370
XXXXXXXXXXXX
Jun 17 18:55:09.29: [12552]: HylaFAX (tm) Version
4.2.0beta1
Jun 17 18:55:09.29: [12552]: SEND FAX: JOB 156 DEST
225512794 COMMID 000000370 DEVICE '/dev/ttyS1'
Jun 17 18:55:09.29: [12552]: <-- [12:AT+FCLASS=1\r]
Jun 17 18:55:09.41: [12552]: --> [2:OK]
Jun 17 18:55:09.41: [12552]: DIAL 0,XXXXXXXXX
Jun 17 18:55:09.41: [12552]: <--
[16:ATDT0,XXXXXXXXX\r]
Jun 17 18:55:27.87: [12552]: --> [7:CONNECT]
Jun 17 18:55:29.01: [12552]: --> [2:OK]
Jun 17 18:55:29.01: [12552]: REMOTE NSF "00 00 25 00
00 00 12 10 4D 02 00 50 00 2A B8 2C"
Jun 17 18:55:29.01: [12552]: NSF remote fax equipment:
Ricoh
Jun 17 18:55:29.01: [12552]: <-- [9:AT+FRH=3\r]
Jun 17 18:55:29.03: [12552]: --> [7:CONNECT]
Jun 17 18:55:29.38: [12552]: --> [2:OK]
Jun 17 18:55:29.38: [12552]: REMOTE NSF "00 00 25 01
4E 50 42"
Jun 17 18:55:29.38: [12552]: NSF remote fax equipment:
Ricoh
Jun 17 18:55:29.38: [12552]: <-- [9:AT+FRH=3\r]
Jun 17 18:55:29.40: [12552]: --> [7:CONNECT]
Jun 17 18:55:29.70: [12552]: --> [2:OK]
Jun 17 18:55:29.70: [12552]: REMOTE best rate 14400
bit/s
Jun 17 18:55:29.70: [12552]: REMOTE max A4 page width
(215 mm)
Jun 17 18:55:29.70: [12552]: REMOTE max unlimited page
length
Jun 17 18:55:29.70: [12552]: REMOTE best vres 7.7
line/mm
Jun 17 18:55:29.70: [12552]: REMOTE best format 2-D
MMR
Jun 17 18:55:29.70: [12552]: REMOTE supports T.30
Annex A, 256-byte ECM
Jun 17 18:55:29.70: [12552]: REMOTE best 10 ms, 5
ms/scanline
Jun 17 18:55:29.70: [12552]: USE 14400 bit/s
Jun 17 18:55:29.70: [12552]: USE error correction mode
Jun 17 18:55:29.70: [12552]: USE 0 ms/scanline
Jun 17 18:55:29.71: [12552]: SEND file
"docq/doc156.ps;c1"
Jun 17 18:55:29.71: [12552]: USE A4 page width (215
mm)
Jun 17 18:55:29.71: [12552]: USE unlimited page length
Jun 17 18:55:29.71: [12552]: USE 7.7 line/mm
Jun 17 18:55:29.71: [12552]: USE 2-D MMR
Jun 17 18:55:29.71: [12552]: SEND training at v.17
14400 bit/s
Jun 17 18:55:29.71: [12552]: <-- [9:AT+FTH=3\r]
Jun 17 18:55:29.75: [12552]: --> [7:CONNECT]
Jun 17 18:55:29.75: [12552]: <-- data [23]
Jun 17 18:55:29.75: [12552]: <-- data [2]
Jun 17 18:55:31.54: [12552]: --> [7:CONNECT]
Jun 17 18:55:31.54: [12552]: <-- data [7]
Jun 17 18:55:31.54: [12552]: <-- data [2]
Jun 17 18:55:32.00: [12552]: --> [2:OK]
Jun 17 18:55:32.00: [12552]: <-- [9:AT+FTS=8\r]
Jun 17 18:55:32.10: [12552]: --> [2:OK]
Jun 17 18:55:32.10: [12552]: <-- [11:AT+FTM=145\r]
Jun 17 18:55:32.14: [12552]: --> [7:CONNECT]
Jun 17 18:55:32.14: [12552]: <-- data [1024]
Jun 17 18:55:32.14: [12552]: <-- data [1024]
Jun 17 18:55:32.14: [12552]: <-- data [652]
Jun 17 18:55:32.14: [12552]: <-- data [2]
Jun 17 18:55:35.25: [12552]: --> [2:OK]
Jun 17 18:55:35.25: [12552]: <-- [9:AT+FRH=3\r]
Jun 17 18:55:36.03: [12552]: --> [7:CONNECT]
Jun 17 18:55:36.85: [12552]: --> [2:OK]
Jun 17 18:55:36.85: [12552]: TRAINING succeeded
Jun 17 18:55:36.85: [12552]: SEND begin page
Jun 17 18:55:36.86: [12552]: SEND EOFB
Jun 17 18:55:36.86: [12552]: SEND send frame number 0
Jun 17 18:55:36.86: [12552]: SEND send frame number 1
Jun 17 18:55:36.86: [12552]: SEND send frame number 2
Jun 17 18:55:36.86: [12552]: SEND send frame number 3
Jun 17 18:55:36.86: [12552]: DELAY 200 ms
Jun 17 18:55:37.05: [12552]: <-- [11:AT+FTM=146\r]
Jun 17 18:55:37.09: [12552]: --> [7:CONNECT]
Jun 17 18:55:37.09: [12552]: <-- data [1026]
Jun 17 18:55:37.09: [12552]: <-- data [452]
Jun 17 18:55:37.09: [12552]: <-- data [2]
Jun 17 18:55:38.26: [12552]: --> [2:OK]
Jun 17 18:55:38.26: [12552]: <-- [10:AT+FTS=10\r]
Jun 17 18:55:38.38: [12552]: --> [2:OK]
Jun 17 18:55:38.38: [12552]: <-- [9:AT+FTH=3\r]
Jun 17 18:55:38.43: [12552]: --> [7:CONNECT]
Jun 17 18:55:38.43: [12552]: <-- data [7]
Jun 17 18:55:38.43: [12552]: <-- data [2]
Jun 17 18:55:39.87: [12552]: --> [2:OK]
Jun 17 18:55:39.87: [12552]: SEND send PPS (partial
page signal)
Jun 17 18:55:39.87: [12552]: SEND send EOP (no more
pages or documents)
Jun 17 18:55:39.87: [12552]: <-- [9:AT+FRH=3\r]
Jun 17 18:55:41.00: [12552]: --> [7:CONNECT]
Jun 17 18:55:41.81: [12552]: --> [2:OK]
Jun 17 18:55:41.81: [12552]: SEND recv MCF (message
confirmation)
Jun 17 18:55:41.81: [12552]: <-- [9:AT+FRS=7\r]
Jun 17 18:55:41.98: [12552]: --> [2:OK]
Jun 17 18:55:41.98: [12552]: SEND end page
Jun 17 18:55:41.98: [12552]: SEND FAX (000000370):
FROM user@xxxxxxxxxxxxxxxxx TO 225512794 (page
1 of 1 sent in 0:12)
Jun 17 18:55:41.99: [12552]: SEND FAX (000000370):
FROM user@xxxxxxxxxxxxxxxxx TO XXXXXXXXX (docq/
doc156.ps;c1 sent in 0:12)
Jun 17 18:55:41.99: [12552]: <-- [9:AT+FTH=3\r]
Jun 17 18:55:42.03: [12552]: --> [7:CONNECT]
Jun 17 18:55:42.03: [12552]: <-- data [3]
Jun 17 18:55:42.03: [12552]: <-- data [2]
Jun 17 18:55:43.35: [12552]: --> [2:OK]
Jun 17 18:55:43.35: [12552]: <-- [5:ATH0\r]
Jun 17 18:55:44.89: [12552]: --> [2:OK]
Jun 17 18:55:44.89: [12552]: SESSION END


		
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References:
- Re: [hylafax-users] RICOH(Aficio) fax problems
  - From: Lee Howard

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