I am using two SoftModems (Duxbury and
Mirocom), I just have to confirm that if i send to another RICOH fax machine
that it will not give a problem.
I have tried successfully to send to
a fax sumsang faxmachine and it has worked. There might be something wrong
with the RICOH firmware.
Anyway i am still new to the hylafax
arena and still learning a lot more as i go.
Lee Howard <faxguy@xxxxxxxxxxxxxxxx> wrote on
17/06/2004 17:51:31:
> On 2004.06.17 00:38 Sipho.Mothobi@xxxxxxxxx wrote:
> > Hi,
> >
> > Yes, the receiving RICOH(Aficio) fax machine gets stuck, and
requires
> > a
> > reboot in order to continue.
>
> I've seen this before with a Ricoh machine in Spain when receiving
a
> fax from HylaFAX using a USR modem in Class 1 ECM. HylaFAX would
get
> "no response to PPS". It didn't happen on every attempt,
either. It
> was a sporadic problem. I never came to a resolution of the
problem.
> There obviously is a bug in the Ricoh firmware somewhere, but whether
> their bug is triggered by a bug in the USR or in HylaFAX, I do not
> know. We didn't seem to see the problem when not using a USR
modem.
>
> If you can tell us exactly what the circumstances are that cause this
> lock-up to happen, then maybe we can help you resolve it. Otherwise,
> you may want to look for a firmware update from Ricoh or try a
> different modem for sending. (What kind are you using, anyway?)
>
> Lee.
