Re: [hylafax-users] RICOH(Aficio) fax problems

[Pedro Rocadas <procadas@xxxxxxxxx>]

--- Lee Howard <faxguy@xxxxxxxxxxxxxxxx> wrote:
> On 2004.06.17 00:38 Sipho.Mothobi@xxxxxxxxx wrote:
> > Hi,
> > 
> > Yes, the receiving RICOH(Aficio) fax machine gets
> stuck, and requires
> > a
> > reboot in order to continue.
> 
> I've seen this before with a Ricoh machine in Spain
> when receiving a 
> fax from HylaFAX using a USR modem in Class 1 ECM. 
> HylaFAX would get 
> "no response to PPS".  It didn't happen on every
> attempt, either.  It 
> was a sporadic problem.  I never came to a
> resolution of the problem.  
> There obviously is a bug in the Ricoh firmware
> somewhere, but whether 
> their bug is triggered by a bug in the USR or in
> HylaFAX, I do not 
> know.  We didn't seem to see the problem when not
> using a USR modem.
> 
> If you can tell us exactly what the circumstances
> are that cause this 
> lock-up to happen, then maybe we can help you
> resolve it.  Otherwise, 
> you may want to look for a firmware update from
> Ricoh or try a 
> different modem for sending.  (What kind are you
> using, anyway?)
> 
> Lee.

I can try make a few tests and see what happens since
I have this machine here and Multitech modems available.


		
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