[hylafax-users] Bad Pages Received

[Anthony Diak <anthonyd@xxxxxxxxxxxxx>]

Hello all.  I'm running into quite a bit of a problem.  Our company has 
been using a hylafax setup to much success in the past, and then we 
moved to our new building.  As soon as we did, some of our customers 
complained about receiving "half page faxes" and so forth.  We did some 
testing and were able to reproduce the problem.

The problem is that it will fax a page, and it will only receive maybe 
half of it, and the rest is all messed up.  Hylafax will then correctly 
resubmit the page and then it is received correctly.  This has never 
happened before so frequently for our server.  It seems that it happens 
almost every fax now.  We had the phone company come out and give us 
POTs lines which did not solve the problem.  The phone company claims 
that the lines aren't too noisy.

We decided that it could be our modems, as we were using any old modem 
that we found laying around when we setup the original server, so we 
went out and got some Multi-Tech MT2834DX modems, and setup a new 
updated server running Slackware 9.1 (the old one was running 8.1).

I've included a log of the transmission that I just sent.  ANY help you 
can give is greatly appreciated, as we need to get this solved soon.

Thanks,

Anthony Diak

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