[hylafax-users] Problem with answering incomming call

Hi all

i want to configure HylaFax as a fax server for our company but i have problem when trying to receive fax call.

it seems to be running correctly (answer of faxstat):

HylaFAX scheduler on RedServer: Running
Modem ttyS1 (+420xxxxxxxxxx): Running and idle

but when i call to its number it doesnt answer the call (answer of faxstat is:)

HylaFAX scheduler on RedServer: Running
Modem ttyS1 (+420xxxxxxxxxx): Answering the phone
-

but it wont pick up the phone.

Log says this:

Sep 30 11:52:48.48: [ 2489]: SESSION BEGIN 00000004 420xxxxxx
Sep 30 11:52:48.48: [ 2489]: HylaFAX (tm) Version 4.1.7
Sep 30 11:52:48.48: [ 2489]: <-- [4:ATA\r]
Sep 30 11:52:54.58: [ 2489]: --> [7:CONNECT]
Sep 30 11:52:54.58: [ 2489]: ANSWER: FAX CONNECTION DEVICE '/dev/ttyS1'
Sep 30 11:52:54.58: [ 2489]: RECV FAX: begin
Sep 30 11:52:54.65: [ 2489]: <-- data [23]
Sep 30 11:52:54.65: [ 2489]: <-- data [2]
Sep 30 11:52:56.27: [ 2489]: --> [7:CONNECT]
Sep 30 11:52:56.27: [ 2489]: <-- data [10]
Sep 30 11:52:56.27: [ 2489]: <-- data [2]
Sep 30 11:52:56.81: [ 2489]: --> [2:OK]
Sep 30 11:52:56.81: [ 2489]: <-- [9:AT+FRH=3\r]
Sep 30 11:52:59.91: [ 2489]: --> [0:]
Sep 30 11:52:59.91: [ 2489]: MODEM <Empty line>
Sep 30 11:52:59.91: [ 2489]: <-- data [1]
Sep 30 11:52:59.96: [ 2489]: --> [2:OK]
Sep 30 11:52:59.96: [ 2489]: DELAY 1500 ms
Sep 30 11:53:01.46: [ 2489]: <-- [9:AT+FTH=3\r]
Sep 30 11:53:01.52: [ 2489]: --> [7:CONNECT]
Sep 30 11:53:01.52: [ 2489]: <-- data [23]
Sep 30 11:53:01.52: [ 2489]: <-- data [2]
Sep 30 11:53:03.30: [ 2489]: --> [7:CONNECT]
Sep 30 11:53:03.30: [ 2489]: <-- data [10]
Sep 30 11:53:03.30: [ 2489]: <-- data [2]
Sep 30 11:53:03.84: [ 2489]: --> [2:OK]
Sep 30 11:53:03.84: [ 2489]: <-- [9:AT+FRH=3\r]
Sep 30 11:53:06.94: [ 2489]: --> [0:]
Sep 30 11:53:06.94: [ 2489]: MODEM <Empty line>
Sep 30 11:53:06.94: [ 2489]: <-- data [1]
Sep 30 11:53:06.99: [ 2489]: --> [2:OK]
Sep 30 11:53:06.99: [ 2489]: DELAY 1500 ms
Sep 30 11:53:08.49: [ 2489]: <-- [9:AT+FTH=3\r]
Sep 30 11:53:08.54: [ 2489]: --> [7:CONNECT]
Sep 30 11:53:08.54: [ 2489]: <-- data [23]
Sep 30 11:53:08.54: [ 2489]: <-- data [2]
Sep 30 11:53:10.33: [ 2489]: --> [7:CONNECT]
Sep 30 11:53:10.33: [ 2489]: <-- data [10]
Sep 30 11:53:10.33: [ 2489]: <-- data [2]
Sep 30 11:53:10.87: [ 2489]: --> [2:OK]
Sep 30 11:53:10.87: [ 2489]: <-- [9:AT+FRH=3\r]
Sep 30 11:53:13.97: [ 2489]: --> [0:]
Sep 30 11:53:13.97: [ 2489]: MODEM <Empty line>
Sep 30 11:53:13.97: [ 2489]: <-- data [1]
Sep 30 11:53:21.02: [ 2489]: <-- data [1]
Sep 30 11:53:21.08: [ 2489]: --> [2:OK]
Sep 30 11:53:21.08: [ 2489]: DELAY 1500 ms
Sep 30 11:53:22.58: [ 2489]: <-- [9:AT+FTH=3\r]
Sep 30 11:53:22.63: [ 2489]: --> [7:CONNECT]
Sep 30 11:53:22.63: [ 2489]: <-- data [23]
Sep 30 11:53:22.63: [ 2489]: <-- data [2]
Sep 30 11:53:24.42: [ 2489]: --> [7:CONNECT]
Sep 30 11:53:24.42: [ 2489]: <-- data [10]
Sep 30 11:53:24.42: [ 2489]: <-- data [2]
Sep 30 11:53:24.96: [ 2489]: --> [2:OK]
Sep 30 11:53:24.96: [ 2489]: <-- [9:AT+FRH=3\r]
Sep 30 11:53:28.06: [ 2489]: --> [0:]
Sep 30 11:53:28.06: [ 2489]: MODEM <Empty line>
Sep 30 11:53:28.06: [ 2489]: <-- data [1]
Sep 30 11:53:28.12: [ 2489]: --> [2:OK]
Sep 30 11:53:28.12: [ 2489]: DELAY 1500 ms
Sep 30 11:53:29.62: [ 2489]: <-- [9:AT+FTH=3\r]
Sep 30 11:53:29.67: [ 2489]: --> [7:CONNECT]
Sep 30 11:53:29.67: [ 2489]: <-- data [23]
Sep 30 11:53:29.67: [ 2489]: <-- data [2]
Sep 30 11:53:31.46: [ 2489]: --> [7:CONNECT]
Sep 30 11:53:31.46: [ 2489]: <-- data [10]
Sep 30 11:53:31.46: [ 2489]: <-- data [2]
Sep 30 11:53:32.00: [ 2489]: --> [2:OK]
Sep 30 11:53:32.00: [ 2489]: <-- [9:AT+FRH=3\r]
Sep 30 11:53:35.10: [ 2489]: --> [0:]
Sep 30 11:53:35.10: [ 2489]: MODEM <Empty line>
Sep 30 11:53:35.10: [ 2489]: <-- data [1]
Sep 30 11:53:35.16: [ 2489]: --> [2:OK]
Sep 30 11:53:35.16: [ 2489]: RECV FAX: No answer (T.30 T1 timeout)
Sep 30 11:53:35.16: [ 2489]: RECV FAX: end
Sep 30 11:53:35.16: [ 2489]: SESSION END

Any ideas what the problem could be? I m running RedHat 9 with external Well K56 faxmodem (Rockwell chipset). I m quite new to linux (and total hylafax newbie) so i probably havent configured something correctly :)

Regards

Martin Susil