Re: [hylafax-users] Receive problem

[Matthias Reich <rei@xxxxxxxx>]

Hi Lee,

this MultiTech MT1432BG seems to be a Class 2 modem only.
running faxaddmodem tells so and gives no chance to choose Class 1.
So I will contact Multitech to see if they have any idea.

BTW: This is the only destination I can't receive faxes properly.
I receive about 200 Faxes per day inbound on that modem without any errors,
and have 2 modems running outbound sending about 500 per day.

So stay tuned until I get an answer from MultiTech-Support

Am Dienstag, 23. September 2003 16:51 schrieb Lee Howard:
> I can't comment on anything until you try Class 1.  If Class 1 works
> then you should contact MultiTech to have them resolve the problem with
> Class 2.
>
> Lee.
>
> On 2003.09.23 07:20 Matthias Reich wrote:
> > RETRANSMISSION
> > I haven't received any comments til now and just want to ensure that
> > the
> > original mail wasn't shredded by our server.
> >
> > Matthias
> >
> > Am Donnerstag, 18. September 2003 16:48 schrieb Lee Howard:
> > > On 2003.09.18 06:14 Matthias Reich wrote:
> > > > The problem is reproducible but ONLY from this particular sender.
> > > > I receive about 200 Faxes per day on this line, all others are
> > > > received
> > > > correctly.
> > >
> > > So 100% of the faxes received from this sender end up with this
> >
> > error?
> >
> > > How reproducible is it?
> >
> > Hi Lee,
> >
> > This is 100% reproducible from this sender. every single fax from this
> > sender
> > ends up with this error. In the meantime I put another modem (same
> > model) on
> > the phone line, same result.
> >
> > I will setup one of my modems to Class 1, to see if the faxes are
> > still not
> > received from that sender over the weekend, but I have to setup a test
> >
> > environment first, because I won't change my production environment.
> > I hope to get an Elsa Modem today, so I will test with this modem too.
> >
> > [...]
> >
> > Matthias
> >
> > --
> > HAGOS eG                 phone: +49 711 7880592
> > Matthias Reich             fax: +49 711 7880535
> > Industriestr. 62           web: http://www.hagos.de
> > D-70565 Stuttgart         mail: rei@xxxxxxxx
> > Germany

-- 
HAGOS eG                 phone: +49 711 7880592
Matthias Reich             fax: +49 711 7880535
Industriestr. 62           web: http://www.hagos.de
D-70565 Stuttgart         mail: rei@xxxxxxxx
Germany

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