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[hylafax-users] very poor quality faxes
Hey,
I was just wondering if this was due to software or hardware problems. I have
been able to send faxes but most of my received faxes are of just horrible
quality so much so that the tiff is just blank or sometimes it has a few
squished lines.
The modem is a USR sportster 14,400 and it does a great job sending. I have
tried a few different fax machines around the office but with no luck.
Here is a log transcript the FCS error is quite common but i was told not to
worry about that if it eventually goes trough which it does:
-----------------------------------------------------------------------
Aug 05 15:45:16.83: [ 2989]: HylaFAX (tm) Version 4.1.7
Aug 05 15:45:16.83: [ 2989]: <-- [13:AT+FCLASS=1A\r]
Aug 05 15:45:22.31: [ 2989]: --> [7:CONNECT]
Aug 05 15:45:22.31: [ 2989]: ANSWER: FAX CONNECTION DEVICE '/dev/ttyS1'
Aug 05 15:45:22.31: [ 2989]: RECV FAX: begin
Aug 05 15:45:22.31: [ 2989]: <-- data [23]
Aug 05 15:45:22.31: [ 2989]: <-- data [2]
Aug 05 15:45:23.95: [ 2989]: --> [7:CONNECT]
Aug 05 15:45:23.95: [ 2989]: <-- data [10]
Aug 05 15:45:23.95: [ 2989]: <-- data [2]
Aug 05 15:45:24.76: [ 2989]: --> [2:OK]
Aug 05 15:45:24.76: [ 2989]: <-- [9:AT+FRH=3\r]
Aug 05 15:45:27.78: [ 2989]: --> [7:CONNECT]
Aug 05 15:45:32.07: [ 2989]: --> [5:ERROR]
Aug 05 15:45:32.07: [ 2989]: MODEM Command error
Aug 05 15:45:32.07: [ 2989]: FCS error
Aug 05 15:45:32.07: [ 2989]: DELAY 1500 ms
Aug 05 15:45:33.57: [ 2989]: <-- [9:AT+FTH=3\r]
Aug 05 15:45:33.67: [ 2989]: --> [7:CONNECT]
Aug 05 15:45:33.67: [ 2989]: <-- data [23]
Aug 05 15:45:33.67: [ 2989]: <-- data [2]
Aug 05 15:45:35.41: [ 2989]: --> [7:CONNECT]
Aug 05 15:45:35.41: [ 2989]: <-- data [10]
Aug 05 15:45:35.41: [ 2989]: <-- data [2]
Aug 05 15:45:36.21: [ 2989]: --> [2:OK]
Aug 05 15:45:36.21: [ 2989]: <-- [9:AT+FRH=3\r]
Aug 05 15:45:36.54: [ 2989]: --> [7:CONNECT]
Aug 05 15:45:41.54: [ 2989]: <-- data [1]
Aug 05 15:45:41.55: [ 2989]: --> [2:OK]
Aug 05 15:45:41.55: [ 2989]: DELAY 1500 ms
Aug 05 15:45:43.05: [ 2989]: <-- [9:AT+FTH=3\r]
Aug 05 15:45:43.15: [ 2989]: --> [7:CONNECT]
Aug 05 15:45:43.15: [ 2989]: <-- data [23]
Aug 05 15:45:43.15: [ 2989]: <-- data [2]
Aug 05 15:45:44.89: [ 2989]: --> [7:CONNECT]
Aug 05 15:45:44.89: [ 2989]: <-- data [10]
Aug 05 15:45:44.89: [ 2989]: <-- data [2]
Aug 05 15:45:45.69: [ 2989]: --> [2:OK]
Aug 05 15:45:45.69: [ 2989]: <-- [9:AT+FRH=3\r]
Aug 05 15:45:46.07: [ 2989]: --> [7:CONNECT]
Aug 05 15:45:47.02: [ 2989]: --> [5:ERROR]
Aug 05 15:45:47.02: [ 2989]: MODEM Command error
Aug 05 15:45:47.02: [ 2989]: FCS error
Aug 05 15:45:47.02: [ 2989]: DELAY 1500 ms
Aug 05 15:45:48.52: [ 2989]: <-- [9:AT+FTH=3\r]
Aug 05 15:45:48.62: [ 2989]: --> [7:CONNECT]
Aug 05 15:45:48.62: [ 2989]: <-- data [23]
Aug 05 15:45:48.62: [ 2989]: <-- data [2]
Aug 05 15:45:50.36: [ 2989]: --> [7:CONNECT]
Aug 05 15:45:50.36: [ 2989]: <-- data [10]
Aug 05 15:45:50.36: [ 2989]: <-- data [2]
Aug 05 15:45:51.16: [ 2989]: --> [2:OK]
Aug 05 15:45:51.16: [ 2989]: <-- [9:AT+FRH=3\r]
Aug 05 15:45:51.27: [ 2989]: --> [7:CONNECT]
Aug 05 15:45:52.93: [ 2989]: --> [2:OK]
Aug 05 15:45:52.93: [ 2989]: REMOTE TSI "514 383 9172"
Aug 05 15:45:52.93: [ 2989]: <-- [9:AT+FRH=3\r]
Aug 05 15:45:52.98: [ 2989]: --> [7:CONNECT]
Aug 05 15:45:53.21: [ 2989]: --> [2:OK]
Aug 05 15:45:53.21: [ 2989]: REMOTE wants 14400 bit/s
Aug 05 15:45:53.21: [ 2989]: REMOTE wants page width 1728 pixels in 215 mm
Aug 05 15:45:53.21: [ 2989]: REMOTE wants unlimited page length
Aug 05 15:45:53.21: [ 2989]: REMOTE wants 3.85 line/mm
Aug 05 15:45:53.21: [ 2989]: REMOTE wants 2-D MR
Aug 05 15:45:53.21: [ 2989]: RECV training at v.17 14400 bit/s
Aug 05 15:45:53.21: [ 2989]: <-- [11:AT+FRM=145\r]
Aug 05 15:45:54.90: [ 2989]: --> [7:CONNECT]
Aug 05 15:45:56.44: [ 2989]: RECV: TCF 2777 bytes, 1% non-zero, 2715 zero-run
Aug 05 15:45:56.45: [ 2989]: --> [10:NO CARRIER]
Aug 05 15:45:56.45: [ 2989]: DELAY 75 ms
Aug 05 15:45:56.53: [ 2989]: TRAINING succeeded
Aug 05 15:45:56.53: [ 2989]: <-- [9:AT+FTH=3\r]
Aug 05 15:45:56.64: [ 2989]: --> [7:CONNECT]
Aug 05 15:45:56.64: [ 2989]: <-- data [3]
Aug 05 15:45:56.64: [ 2989]: <-- data [2]
Aug 05 15:45:57.84: [ 2989]: --> [2:OK]
Aug 05 15:45:57.84: [ 2989]: <-- [11:AT+FRM=146\r]
Aug 05 15:45:58.27: [ 2989]: --> [7:CONNECT]
Aug 05 15:45:58.27: [ 2989]: RECV: begin page
Aug 05 15:46:11.11: [ 2989]: RECV: 42 total lines, 27 bad lines, 7 consecutive
bad lines
Aug 05 15:46:11.11: [ 2989]: RECV: REJECT page quality, 35% good lines (75%
required)
Aug 05 15:46:11.11: [ 2989]: RECV: end page
Aug 05 15:46:11.11: [ 2989]: --> [10:NO CARRIER]
Aug 05 15:46:11.11: [ 2989]: <-- [9:AT+FRH=3\r]
Aug 05 15:46:11.22: [ 2989]: --> [7:CONNECT]
Aug 05 15:46:12.22: [ 2989]: --> [2:OK]
Aug 05 15:46:12.22: [ 2989]: RECV recv EOP (no more pages or documents)
Aug 05 15:46:12.22: [ 2989]: <-- [9:AT+FRS=7\r]
Aug 05 15:46:12.34: [ 2989]: --> [2:OK]
Aug 05 15:46:12.34: [ 2989]: <-- [9:AT+FTH=3\r]
Aug 05 15:46:12.45: [ 2989]: --> [7:CONNECT]
Aug 05 15:46:12.45: [ 2989]: <-- data [3]
Aug 05 15:46:12.45: [ 2989]: <-- data [2]
Aug 05 15:46:13.65: [ 2989]: --> [2:OK]
Aug 05 15:46:13.65: [ 2989]: RECV send RTN (retrain negative)
Aug 05 15:46:13.65: [ 2989]: <-- [9:AT+FRH=3\r]
Aug 05 15:46:13.77: [ 2989]: --> [7:CONNECT]
Aug 05 15:46:14.88: [ 2989]: --> [2:OK]
Aug 05 15:46:14.88: [ 2989]: RECV recv DCN
Aug 05 15:46:14.88: [ 2989]: RECV keeping unconfirmed page
Aug 05 15:46:14.88: [ 2989]: RECV FAX (00000032): from 514 383 9172, page 1 in
0:18, INF, 3.85 line/mm, 2-D MR, 14400 bit/s
Aug 05 15:46:14.88: [ 2989]: RECV FAX (00000032): recvq/fax00016.tif from 514
383 9172, route to <unspecified>, 1 pages in 0:52
Aug 05 15:46:14.88: [ 2989]: RECV FAX: COMREC received DCN
Aug 05 15:46:14.88: [ 2989]: <-- [9:AT+FTH=3\r]
Aug 05 15:46:14.98: [ 2989]: --> [7:CONNECT]
Aug 05 15:46:14.98: [ 2989]: <-- data [3]
Aug 05 15:46:14.98: [ 2989]: <-- data [2]
Aug 05 15:46:16.18: [ 2989]: --> [2:OK]
Aug 05 15:46:16.18: [ 2989]: RECV FAX (00000032): session with 514 383 9172
terminated abnormally: COMREC received DCN
Aug 05 15:46:16.18: [ 2989]: RECV FAX: bin/faxrcvd "recvq/fax00016.tif" "ttyS1"
"00000032" "COMREC received DCN" "" ""
Aug 05 15:46:16.51: [ 2989]: RECV FAX: end
Aug 05 15:46:16.51: [ 2989]: SESSION END
--------------------------------------------------------------------------------
thanks for the help, any help.
phil
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