Re: [hylafax-users] format_failed when sending PDF

[George Bell <gbell5@cox.net>]

Aaron Bell wrote:

> Up until today I was able to send using PDF, now I receive the 
> following error. In the log I get CONVERT DOCUMENT: exit status 0x100, 
> then notify throws "format_failed".
>
> Your facsimile job to xxx-xxx-xxxx was not sent because document 
> conversion
> to facsimile failed.  The output from the converter program was:
>
> Error: /undefined in --get--
> Operand stack:
>   --dict:11/11(L)--   --dict:13/20(L)--   --dict:13/20(L)--   FormType
> Execution stack:
>   %interp_exit   .runexec2   --nostringval--   --nostringval--   
> --nostringval--   2   %stopped_push   --nostringval--   
> --nostringval--   --nostringval--   false   1   %stopped_push   1   
> 3   %oparray_pop   1   3   %oparray_pop   --nostringval--   2   1   
> 1   --nostringval--   %for_pos_int_continue   --nostringval--   
> --nostringval--   2   9   %oparray_pop   --nostringval--   false   1   
> %stopped_push   --nostringval--   --nostringval--   --nostringval--
> Dictionary stack:
>   --dict:1038/1476(ro)(G)--   --dict:0/20(G)--   --dict:87/200(L)--   
> --dict:87/200(L)--   --dict:96/127(ro)(G)--   
> --dict:207/230(ro)(G)--   --dict:19/24(L)--   --dict:4/6(L)--   
> --dict:19/20(L)--
> Current allocation mode is local
> GNU Ghostscript 6.51: Unrecoverable error, exit code 1
>
>
> Any suggestions?



Perhaps you can take your PDF document and directly apply it to the 
converter program, and watch the error output, if any.  The name should 
be something like pdf2fax.  There might also be a pdf2tiff.  You could 
try converting it to a regular tiff first, then to fax (which is really 
a  tiff-f I believe? )   Try with several different pdf files.  You 
might just have one aberrent pdf document giving you problems - perhaps 
not the right version pdf or something else.  
Good luck,

George Bell

>
> Aaron Bell





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