Re: [hylafax-users] problems with usr courier...

[Bill Dossett <bd@emtex.com>]

Thanks for the info Lee....  funny thing was,
that I hae a Zyxel U90E external fax modem
that I had tryied to use before but it didn't work...
I went thru and configured it again just for something
to do.. and chose class 2.0 with all defaults after
that... using addfaxmodem... and it's working 100%
so far, 20 all from different customers and ranging
in length from 1 - 15 pages and not a single error...
Better than I've ever got with the USR Courier v.everything
anyday... so far,  it's great anyway...

Cheers
Bill



Lee Howard wrote:
> On 2003.03.12 07:03 Bill Dossett wrote:
> 
>> I've never had 100% success with couriers and
>> now this is happening and my boss is wondering if
>> we shoud be buying a comercial or M$ product ...
> 
> 
> If spending the money makes someone feel good, then that's one thing, 
> but spending that money won't fix the firmware flaws in the Courier 
> itself.  I strongly suspect you'd be experiencing the same trouble with 
> most any program.
> 
>> Basically, I don't mind buying a better
>> fax modem.. is there one that is totally recommended
>> by hylafax,
> 
> 
> Most anything will be better than the USR, if configured correctly.  
> Still, I have yet to find an analog fax modem that doesn't have *some* 
> kind of firmware trouble.  I've tested MultiTech MT5634ZBA-V92's quite 
> thoroughly, and there are very, very few flaws with it's Class 1 
> implementation, and very, very few flaws in it's Class 2/2.0/2.1 
> implementation in the 1.28 firmware revision (which may not be released 
> yet).  But still, there are flaws.  I've not yet detected a problem 
> using BrookTrout TruFax cards (using HylaFAX enterprise software from 
> iFax), but I have not tested them as thoroughly as I have the others.
> 
>> Mar 12 14:43:15.70: [26753]: RECV send RTN (retrain negative)
>> Mar 12 14:43:15.70: [26753]: <-- [9:AT+FRH=3\r]
>> Mar 12 14:43:16.98: [26753]: --> [7:CONNECT]
>> Mar 12 14:43:17.12: [26753]: --> [2:OK]
>> Mar 12 14:43:17.12: [26753]: RECV recv DCN
> 
> 
> It's debatable as to whether the sender or the receiver is at fault 
> here.  Now, if there is a firmware fault at play here, then that could 
> complicate this, but basically the scenario is that the receiver 
> rejected page quality, expected the sender to resend the same page, and 
> instead it hung up.  So maybe they intend to call back?  Hard to tell 
> what's going on here.
> 
> Lee.
> 
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