[hylafax-users] problems with usr courier...

[Bill Dossett <bd@emtex.com>]

Hi,

I've been using hylafax for our company wide fax server
for a few years now.  I'm currently using version:

hylafax-4.1.5-1rh8.i386.rpm binary under rh8 with a
usr courier v.everything...  and ... of late it has been
corrupting and aborting on the second page of multipage
faxes.  I've never had 100% success with couriers and
now this is happening and my boss is wondering if
we shoud be buying a comercial or M$ product ...
I told him give me a week to sort it out and it'll be
fine.. but after checking wires and testing the line
and everything I can think of, I can't seem to make
this any better.  Basically, I don't mind buying a better
fax modem.. is there one that is totally recommended
by hylafax, I looked at the list one time and it seemed
like the zyxel was the best, but I couldn't find anyone
that supplied the model mentioned...  can anyone tell
me of a really good, easy to setup with hylafax modem
that has worked like 99% of the time for them?  I have
attached the com failure below... to me it looks like  it
runs into badlines or noise.. but I don't understand why
this only happens on 2 or more page faxes... one page
faxes always get thru fine and BT says the line is
clean....

thanks for your help....

The full document was not received because:

     COMREC received DCN

     ---- Transcript of session follows ----

Mar 12 14:42:17.74: [26753]: SESSION BEGIN 00000398 441923266020
Mar 12 14:42:17.74: [26753]: HylaFAX (tm) Version 4.1.5
Mar 12 14:42:17.74: [26753]: <-- [4:ATA\r]
Mar 12 14:42:23.10: [26753]: --> [7:CONNECT]
Mar 12 14:42:23.10: [26753]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS0'
Mar 12 14:42:23.10: [26753]: RECV FAX: begin
Mar 12 14:42:24.74: [26753]: --> [7:CONNECT]
Mar 12 14:42:25.56: [26753]: --> [2:OK]
Mar 12 14:42:25.56: [26753]: <-- [9:AT+FRH=3\r]
Mar 12 14:42:27.29: [26753]: --> [7:CONNECT]
Mar 12 14:42:27.95: [26753]: --> [2:OK]
Mar 12 14:42:27.95: [26753]: REMOTE TSI "561 988 9561"
Mar 12 14:42:27.95: [26753]: <-- [9:AT+FRH=3\r]
Mar 12 14:42:28.00: [26753]: --> [7:CONNECT]
Mar 12 14:42:28.31: [26753]: --> [2:OK]
Mar 12 14:42:28.31: [26753]: REMOTE wants 14400 bit/s
Mar 12 14:42:28.31: [26753]: REMOTE wants page width 1728 pixels in 215 mm
Mar 12 14:42:28.31: [26753]: REMOTE wants unlimited page length
Mar 12 14:42:28.31: [26753]: REMOTE wants 7.7 line/mm
Mar 12 14:42:28.31: [26753]: REMOTE wants 2-D MR
Mar 12 14:42:28.31: [26753]: RECV training at v.17 14400 bit/s
Mar 12 14:42:28.31: [26753]: <-- [11:AT+FRM=145\r]
Mar 12 14:42:30.04: [26753]: --> [7:CONNECT]
Mar 12 14:42:31.65: [26753]: RECV: TCF 2916 bytes, 6% non-zero, 2727 
zero-run
Mar 12 14:42:31.68: [26753]: --> [10:NO CARRIER]
Mar 12 14:42:31.68: [26753]: DELAY 75 ms
Mar 12 14:42:31.75: [26753]: TRAINING succeeded
Mar 12 14:42:31.75: [26753]: <-- [9:AT+FTH=3\r]
Mar 12 14:42:31.87: [26753]: --> [7:CONNECT]
Mar 12 14:42:33.09: [26753]: --> [2:OK]
Mar 12 14:42:33.09: [26753]: <-- [11:AT+FRM=146\r]
Mar 12 14:42:34.25: [26753]: --> [7:CONNECT]
Mar 12 14:42:34.25: [26753]: RECV: begin page
Mar 12 14:42:48.98: [26753]: RECV: 2176 total lines, 0 bad lines, 0 
consecutive bad lines
Mar 12 14:42:48.98: [26753]: RECV: end page
Mar 12 14:42:48.98: [26753]: --> [10:NO CARRIER]
Mar 12 14:42:48.98: [26753]: <-- [9:AT+FRH=3\r]
Mar 12 14:42:49.93: [26753]: --> [7:CONNECT]
Mar 12 14:42:50.06: [26753]: --> [2:OK]
Mar 12 14:42:50.06: [26753]: RECV recv MPS (more pages, same document)
Mar 12 14:42:50.06: [26753]: <-- [9:AT+FRS=7\r]
Mar 12 14:42:50.18: [26753]: --> [2:OK]
Mar 12 14:42:50.18: [26753]: <-- [9:AT+FTH=3\r]
Mar 12 14:42:50.30: [26753]: --> [7:CONNECT]
Mar 12 14:42:50.30: [26753]: RECV send MCF (message confirmation)
Mar 12 14:42:50.30: [26753]: RECV FAX (00000398): from 561 988 9561, 
page 1 in 0:19, INF, 7.7 line/mm, 2-D MR, 14400 bit/s
Mar 12 14:42:51.51: [26753]: --> [2:OK]
Mar 12 14:42:51.51: [26753]: <-- [11:AT+FRM=146\r]
Mar 12 14:42:52.66: [26753]: --> [7:CONNECT]
Mar 12 14:42:52.66: [26753]: RECV: begin page
Mar 12 14:43:13.07: [26753]: RECV: 99 total lines, 71 bad lines, 11 
consecutive bad lines
Mar 12 14:43:13.07: [26753]: RECV: REJECT page quality, 28% good lines 
(95% required)
Mar 12 14:43:13.07: [26753]: RECV: end page
Mar 12 14:43:13.19: [26753]: --> [10:NO CARRIER]
Mar 12 14:43:13.19: [26753]: <-- [9:AT+FRH=3\r]
Mar 12 14:43:14.13: [26753]: --> [7:CONNECT]
Mar 12 14:43:14.26: [26753]: --> [2:OK]
Mar 12 14:43:14.26: [26753]: RECV recv EOP (no more pages or documents)
Mar 12 14:43:14.26: [26753]: <-- [9:AT+FRS=7\r]
Mar 12 14:43:14.37: [26753]: --> [2:OK]
Mar 12 14:43:14.37: [26753]: <-- [9:AT+FTH=3\r]
Mar 12 14:43:14.49: [26753]: --> [7:CONNECT]
Mar 12 14:43:15.70: [26753]: --> [2:OK]
Mar 12 14:43:15.70: [26753]: RECV send RTN (retrain negative)
Mar 12 14:43:15.70: [26753]: <-- [9:AT+FRH=3\r]
Mar 12 14:43:16.98: [26753]: --> [7:CONNECT]
Mar 12 14:43:17.12: [26753]: --> [2:OK]
Mar 12 14:43:17.12: [26753]: RECV recv DCN
Mar 12 14:43:17.12: [26753]: RECV FAX (00000398): recvq/fax00349.tif 
from 561 988 9561, route to <unspecified>, 1 pages in 0:54
Mar 12 14:43:17.12: [26753]: RECV FAX: COMREC received DCN
Mar 12 14:43:17.12: [26753]: <-- [9:AT+FTH=3\r]
Mar 12 14:43:17.23: [26753]: --> [7:CONNECT]
Mar 12 14:43:18.45: [26753]: --> [2:OK]
Mar 12 14:43:18.45: [26753]: RECV FAX (00000398): session with 561 988 
9561 terminated abnormally: COMREC received DCN
Mar 12 14:43:18.45: [26753]: RECV FAX: bin/faxrcvd "recvq/fax00349.tif" 
"ttyS0" "00000398" "COMREC received DCN" "" ""




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