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[hylafax-users] RECV: REJECT page quality...



Hello everyone,

I recently installed hylafax on a redhat 7.3, using an
USROBOTICS COURIER V.EVERYTHING
modem, and it generally works very well.

However, I cannot receive faxes from some machines (the caller giving
the problem is always the same); the log is at the end of this mail.
Since almost all the lines are received bad, it is clear that there
is some problem... Faxes from this caller are received correctly using
a different fax machine, so the problem is on my side (and it is not a
line problem)...
On the other hand, I receive faxes correctly from other machines, so my
configuration is not totally wrong ;)

I searched the ml archives, and I found some reports of similar
problems, but I was not able to find a solution... :(
Can anyone help me?

			Thanks,
				Luca

P.S.: please, cc me in the reply, since I am not subscribed to the list

Here is my config.ttyS0:
LongDistancePrefix:     1
InternationalPrefix:    00
DialStringRules:        etc/dialrules
ServerTracing:          1
SessionTracing:         11
RecvFileMode:           0600
LogFileMode:            0600
DeviceMode:             0600
RingsBeforeAnswer:      1
SpeakerVolume:          on

PercentGoodLines:       0
MaxConsecutiveBadLines: 0


GettyArgs:              "-h %l dx_%s"
LocalIdentifier:        "MBI SRL"
TagLineFont:            etc/lutRS18.pcf
TagLineFormat:          "From %%l|%c|Page %%P of %%T"
MaxRecvPages:           25
#
#
# Modem-related stuff: should reflect modem command interface
# and hardware connection/cabling (e.g. flow control).
#
ModemType:              Class2.0        # use class 2.0 interface
ModemRate:              19200           # DCE-DTE communication rate
ModemFlowControl:       rtscts          # hardware flow control
#
ModemNoFlowCmd:         AT&H0&I0&R1     # setup modem for no flow
control
ModemHardFlowCmd:       AT&H1&I0&R2     # setup modem for hardware flow
control
ModemSoftFlowCmd:       AT&H2&I2&R1     # setup modem for software flow
control
#
ModemSetupDTRCmd:       ATS13=1&D2      # setup so DTR drop resets modem
ModemSetupDCDCmd:       AT&C1           # setup so DCD reflects carrier
(or not)
ModemResultCodesCmd:    ATQ0X4          # enable extended result codes
#
# NB: adaptive answer only seems to work properly when
#     the modem is left idling in Class 2.0
#
ModemSetupAACmd:        AT+FAA=1
#
# Set modem speaker volume commands: OFF QUIET LOW MEDIUM HIGH.
# Note that we both turn the speaker on/off and set volume.
#
ModemSetVolumeCmd:      "ATM0 ATM1 ATM1 ATM1 ATM1"
#
# Modem does not support HDLC frame tracing; we add this just
# to eliminate spurious ERROR results that confuse the naive.
#
Class2BUGCmd:           AT+FBU=0
#
# The modem doesn't support copy quality checking, even though it
# returns (0-2,0-2) for AT+FCQ=?; therefore we override the query
# response so that the server will do copy quality checking.
#
Class2CQQueryCmd:       !(0),(0)        # override modem response
#
#Class2CQCmd: AT+FCQ=0

#
# Disables the reporting of bad frames by the modem.  This
# overcomes a firmware problem in the x2 and V90 Sportsters.
# It is not necessary for the Courier modem.
#
Class2NRCmd:    AT+FNR=1,1,1,0
#
# USR modems violate Class 2.0 specs and do not send RTC itself
#
Class2SendRTC:  yes
#
# +FAP=? not supported on this modem, gives ERROR in ServerTracing
#
Class2APQueryCmd:       none

# We need this, because of the dialtone issue...
ModemDialCmd:           "ATX3 ATDT%s"           # T for tone dialing

The log:
Jan 14 10:43:29.09: [ 9499]: SESSION BEGIN 00000021 390508754908
Jan 14 10:43:29.09: [ 9499]: HylaFAX (tm) Version 4.1.5
Jan 14 10:43:29.09: [ 9499]: <-- [4:ATA\r]
Jan 14 10:43:35.80: [ 9499]: --> [4:+FCO]
Jan 14 10:43:35.80: [ 9499]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS0'
Jan 14 10:43:35.80: [ 9499]: RECV FAX: begin
Jan 14 10:43:37.45: [ 9499]: --> [27:+FTI:"          095 416654"]
Jan 14 10:43:37.45: [ 9499]: REMOTE TSI "095 416654"
Jan 14 10:43:37.71: [ 9499]: --> [20:+FCS:0,3,0,2,0,0,0,1]
Jan 14 10:43:37.71: [ 9499]: REMOTE wants 9600 bit/s
Jan 14 10:43:37.71: [ 9499]: REMOTE wants page width 1728 pixels in 215
mm
Jan 14 10:43:37.71: [ 9499]: REMOTE wants unlimited page length
Jan 14 10:43:37.71: [ 9499]: REMOTE wants 3.85 line/mm
Jan 14 10:43:37.71: [ 9499]: REMOTE wants 1-D MR
Jan 14 10:43:37.84: [ 9499]: --> [2:OK]
Jan 14 10:43:37.84: [ 9499]: <-- [7:AT+FDR\r]
Jan 14 10:43:39.84: [ 9499]: --> [20:+FCS:0,3,0,2,0,0,0,1]
Jan 14 10:43:39.84: [ 9499]: REMOTE wants 9600 bit/s
Jan 14 10:43:39.84: [ 9499]: REMOTE wants page width 1728 pixels in 215
mm
Jan 14 10:43:39.84: [ 9499]: REMOTE wants unlimited page length
Jan 14 10:43:39.84: [ 9499]: REMOTE wants 3.85 line/mm
Jan 14 10:43:39.84: [ 9499]: REMOTE wants 1-D MR
Jan 14 10:43:41.46: [ 9499]: --> [7:CONNECT]
Jan 14 10:43:41.46: [ 9499]: RECV: begin page
Jan 14 10:43:41.46: [ 9499]: RECV: send trigger 022
Jan 14 10:43:41.46: [ 9499]: <-- data [1]
Jan 14 10:43:58.79: [ 9499]: RECV: 9 total lines, 8 bad lines, 8
consecutive bad lines
Jan 14 10:43:58.79: [ 9499]: --> [15:+FPS:1,46,0,0,0]
Jan 14 10:44:00.05: [ 9499]: --> [6:+FET:2]
Jan 14 10:44:00.05: [ 9499]: RECV recv EOP (no more pages or documents)
Jan 14 10:44:00.05: [ 9499]: --> [2:OK]
Jan 14 10:44:00.05: [ 9499]: RECV: REJECT page quality, 11% good lines
(95% required)
Jan 14 10:44:00.05: [ 9499]: RECV send RTN (retrain negative)
Jan 14 10:44:00.05: [ 9499]: <-- [9:AT+FPS=2\r]
Jan 14 10:44:00.20: [ 9499]: --> [5:ERROR]
Jan 14 10:44:00.20: [ 9499]: MODEM Command error
Jan 14 10:44:00.20: [ 9499]: REMOTE HANGUP: Unspecified Phase C error,
including too much delay between TCF and +FDR command (code 90)
Jan 14 10:44:00.20: [ 9499]: RECV FAX (00000021): recvq/fax00013.tif
from 095 416654, route to <unspecified>, 0 pages in 0:25
Jan 14 10:44:00.20: [ 9499]: RECV FAX: Unspecified Phase C error,
including too much delay between TCF and +FDR command
Jan 14 10:44:00.20: [ 9499]: <-- [7:AT+FKS\r]
Jan 14 10:44:01.74: [ 9499]: --> [7:+FHS:02]
Jan 14 10:44:01.74: [ 9499]: REMOTE HANGUP: Call aborted,  from +FK or
<CAN> (code 2)
Jan 14 10:44:01.74: [ 9499]: --> [2:OK]
Jan 14 10:44:01.74: [ 9499]: RECV FAX (00000021): session with 095
416654 terminated abnormally: Unspecified Phase C error, including too
much delay between TCF and +FDR command
Jan 14 10:44:01.74: [ 9499]: RECV FAX: bin/faxrcvd "recvq/fax00013.tif"
"ttyS0" "00000021" "Unspecified Phase C error, including too much delay
between TCF and +FDR command" "" ""
Jan 14 10:44:01.81: [ 9499]: RECV FAX: end
Jan 14 10:44:01.81: [ 9499]: SESSION END


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