Re: [hylafax-users] Unable to open shared document file

["Michael Boettjer" <mb@ahlersgetraenke.de>]

On 30.12.2002 15:25:17 pfournier@loups.net wrote: 

>> i use hylafax 4.1.5 on SuSE 7.2.
>>
>> When clients (via cypheus) are trying to send a "Round fax" containing
>> 140
>> receiver, about 10-20 jobs are failing with the error message "Unable 
to
>> open shared document file".
>> The other faxes are running successfully. The appropriate cutout of the
>> log on the hylafax-Machine looks as following:
>
>> CONVERT DOCUMENT: bin/tiff2fax -o docq/doc3.tif.3;01 -r 196 -w 1728 -l
>> 297 -m 500 -1 docq/doc3.tif.3.74
>
>What kind of tiff file was that? Did it need to be converted or it was
>already in the right format for faxing?

mmh, i don't understand the complete "convert-logic" of hylafax.
in my opinion it's converting with tiff2fax...or not?

the docq-directory contains the following files reffered to an current 
incorrect series fax:

-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169.180
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169.186
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169.189
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169.191
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169.194
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169.196
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169.198
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169.201
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169.203
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169.206
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169.213
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169.223
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169.226
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169.229
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169.234
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169.244
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169.247
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169.250
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169.253
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169.256
-rw-r-----   23 fax      60002       38876 Dec 30 09:45 doc33.tif.169.259
lrwxrwxrwx    1 root     root           17 Dec 30 10:57 doc33.tif.169;01 
-> doc33.tif.169.260
lrwxrwxrwx    1 root     root           13 Dec 30 09:45 doc33.tif;01 -> 
doc33.tif.169

Supplementing i would mention, that i use two faxmodems to send the round 
fax. 

>> What is the problem?
>
>If the file didn't need converting, see bug #268 at
>http://bugs.hylafax.org/bugzilla/show_bug.cgi?id=268

Thank you, but how (and where) i can use file formats that need 
conversion? 

Michael

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