Re: [hylafax-users] Unable to open shared document file

[Patrice Fournier <pfournier@loups.net>]

Quoting Michael Boettjer <mb@ahlersgetraenke.de>:

> i use hylafax 4.1.5 on SuSE 7.2.
> 
> When clients (via cypheus) are trying to send a "Round fax" containing
> 140 
> receiver, about 10-20 jobs are failing with the error message "Unable to
> open shared document file". 
> The other faxes are running successfully. The appropriate cutout of the
> log on the hylafax-Machine looks as following: 
 
> CONVERT DOCUMENT: bin/tiff2fax -o docq/doc3.tif.3;01 -r 196 -w 1728 -l
> 297 -m 500 -1 docq/doc3.tif.3.74 

What kind of tiff file was that? Did it need to be converted or it was
already in the right format for faxing?

> What is the problem?

If the file didn't need converting, see bug #268 at
http://bugs.hylafax.org/bugzilla/show_bug.cgi?id=268



-- 
Patrice Fournier
pfournier@loups.net

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