[hylafax-users] Unable to open shared document file

["Michael Boettjer" <mb@ahlersgetraenke.de>]

Hi Newsgroup,

i use hylafax 4.1.5 on SuSE 7.2.

When clients (via cypheus) are trying to send a "Round fax" containing 140 
receiver, about 10-20 jobs are failing with the error message "Unable to 
open shared document file". 
The other faxes are running successfully. The appropriate cutout of the 
log on the hylafax-Machine looks as following: 

 JOB 71 (active dest +0000000044 pri 120 tts 0:00 killtime 23:06:32): CMD 
DONE: exit status 0x200 
]: NOTIFY: bin/notify "doneq/q71" "done" "1:41" 
]: JOB 71 (done dest +0000000044 pri 120 tts 0:00 killtime 23:06:31): SEND 
DONE: 1:41 
]: JOB 73 (active dest +0000000048 pri 120 tts 0:00 killtime 23:06:32): 
PREPARE START 
]: JOB 73: CONVERT DOCUMENT: Unable to open shared document file: No such 
file or directory 
]: JOB 73 (active dest +0000000048 pri 120 tts 0:00 killtime 23:06:32): PREPARE DONE  
]: NOTIFY: bin/notify "doneq/q73" "format_failed" "" 
]: JOB 74 (active dest +0000000008 pri 120 tts 0:00 killtime 23:06:32): 
PREPARE START 
]: JOB 74 (active dest +0000000008 pri 120 tts 0:00 killtime 23:06:32): 
CONVERT DOCUMENT: bin/tiff2fax -o docq/doc3.tif.3;01 -r 196 -w 1728 -l 297 
-m 500 -1 docq/doc3.tif.3.74 
]: JOB 74 (active dest +0000000008 pri 120 tts 0:00 killtime 23:06:32): 
PREPARE DONE 
]: JOB 74 (active dest +0000000008 pri 120 tts 0:00 killtime 23:06:32): 
CMD START /usr/local/sbin/faxsend -m ttyS1 sendq/q74 (PID 26899)

What is the problem?

Thanks in advance...
Michael


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