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Re: [hylafax-users] Failure to train remote modem




>>>>Jul 26 20:45:23.03: [28713]: SEND training at v.29 9600 bit/s
>>>>Jul 26 20:45:23.03: [28713]: <-- [9:AT+FTH=3\r]
>>>>Jul 26 20:45:23.15: [28713]: --> [7:CONNECT]
>>>>Jul 26 20:45:23.88: [28713]: --> [7:CONNECT]
>>>>Jul 26 20:45:25.23: [28713]: --> [2:OK]
>>>Try and contact Eicon to see why the modem is doing this.
>>>It is not reporting OK until after nearly two seconds and after *two* 
>>>CONNECTs.  That's a problem that only Eicon can fix (firmware issue).
>>>We may be able to provide a workaround once we know exactly what the 
>>>matter is.
>>This is an internal Eicon Server board and apparently there isn't any 
>>firmware.
>
>Huh?  There's no firmware?  Then where's the logic that knows what to do 
>with "AT+FTH=3" in the first place?

Sorry, I meant firmware upgrade on their website. I sent a mail to their 
support.


>>The connection to this particular machine seems to managed by a 
>>faxselector. Would it be possible that this is the cause of the errors.
>
>Possibly the catalyst, but I don't know.  The "cause" of the *error* 
>however, is the modem firmware.

Ok, importance is noted :)

>>However, I'm told that normal faxmachines don't have problems connecting.
>
>Of course, at least "normal faxmachines" without said firmware bug.
>
>>We had this problem with more connections to faxmachines, but switching 
>>to Class 1 and disabling Error Correction resolved (most of) these issues.
>
>"This problem" can only exist in Class 1.

Shows how little I know about the actual connect-procedure. Hope to receive 
a response from Eicon soon. I'll inform the list on any updates.


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