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[hylafax-users] 10% broken while receive



Hi, Fax-users.

I use hylafax, in a company which receives hundeds faxes a day.
5-10 percent of the received faxes are broken.
It's a big trouble for us.
The current version is 4.1beta2cvs_2000_02_13
The tiff version is 3.5 from debian potato.
The problem is the same with the 3.4.

I tried the 4.1beta3, but the old more MPS/EOP problem comes back,
making a sleepless night for me:). bug #99

The modems are rockwell, class1, with a moxa 8port card.

Are there any posibilities to resolve that problem?

Here is a log about a 4 pages fax, 3 page is broken.

Mar 07 13:05:06.59: [  334]: SESSION BEGIN 00025698 3613472020
Mar 07 13:05:06.59: [  334]: <-- [4:ATA\r]
Mar 07 13:05:12.62: [  334]: --> [7:CONNECT]
Mar 07 13:05:12.62: [  334]: ANSWER: FAX CONNECTION
Mar 07 13:05:12.62: [  334]: RECV FAX: begin
Mar 07 13:05:12.62: [  334]: <-- data [23]
Mar 07 13:05:12.62: [  334]: <-- data [2]
Mar 07 13:05:14.31: [  334]: --> [7:CONNECT]
Mar 07 13:05:14.31: [  334]: <-- data [10]
Mar 07 13:05:14.31: [  334]: <-- data [2]
Mar 07 13:05:14.84: [  334]: --> [2:OK]
Mar 07 13:05:14.84: [  334]: <-- [9:AT+FRH=3\r]
Mar 07 13:05:17.94: [  334]: --> [0:]
Mar 07 13:05:17.94: [  334]: MODEM <Empty line>
Mar 07 13:05:17.94: [  334]: <-- data [1]
Mar 07 13:05:17.99: [  334]: --> [2:OK]
Mar 07 13:05:17.99: [  334]: DELAY 1500 ms
Mar 07 13:05:19.49: [  334]: <-- [9:AT+FTH=3\r]
Mar 07 13:05:19.54: [  334]: --> [7:CONNECT]
Mar 07 13:05:19.54: [  334]: <-- data [23]
Mar 07 13:05:19.54: [  334]: <-- data [2]
Mar 07 13:05:21.33: [  334]: --> [7:CONNECT]
Mar 07 13:05:21.33: [  334]: <-- data [10]
Mar 07 13:05:21.33: [  334]: <-- data [2]
Mar 07 13:05:21.87: [  334]: --> [2:OK]
Mar 07 13:05:21.87: [  334]: <-- [9:AT+FRH=3\r]
Mar 07 13:05:22.67: [  334]: --> [7:CONNECT]
Mar 07 13:05:24.19: [  334]: --> [2:OK]
Mar 07 13:05:24.19: [  334]: REMOTE TSI "+36 23 372 768"
Mar 07 13:05:24.19: [  334]: <-- [9:AT+FRH=3\r]
Mar 07 13:05:24.21: [  334]: --> [7:CONNECT]
Mar 07 13:05:24.51: [  334]: --> [2:OK]
Mar 07 13:05:24.51: [  334]: REMOTE wants 9600 bit/s
Mar 07 13:05:24.51: [  334]: REMOTE wants page width 1728 pixels in 215 mm
Mar 07 13:05:24.51: [  334]: REMOTE wants unlimited page length
Mar 07 13:05:24.51: [  334]: REMOTE wants 3.85 line/mm
Mar 07 13:05:24.51: [  334]: REMOTE wants 2-D MR
Mar 07 13:05:24.51: [  334]: RECV training at v.29 9600 bit/s
Mar 07 13:05:24.51: [  334]: <-- [10:AT+FRM=96\r]
Mar 07 13:05:25.09: [  334]: --> [7:CONNECT]
Mar 07 13:05:26.67: [  334]: RECV: TCF 1856 bytes, 2% non-zero, 1810
zero-run
Mar 07 13:05:26.67: [  334]: --> [10:NO CARRIER]
Mar 07 13:05:26.67: [  334]: DELAY 75 ms
Mar 07 13:05:26.75: [  334]: <-- [9:AT+FTH=3\r]
Mar 07 13:05:26.80: [  334]: --> [7:CONNECT]
Mar 07 13:05:26.80: [  334]: <-- data [3]
Mar 07 13:05:26.80: [  334]: <-- data [2]
Mar 07 13:05:28.12: [  334]: --> [2:OK]
Mar 07 13:05:28.12: [  334]: TRAINING succeeded
Mar 07 13:05:28.12: [  334]: <-- [10:AT+FRM=96\r]
Mar 07 13:05:28.82: [  334]: --> [7:CONNECT]
Mar 07 13:05:28.82: [  334]: RECV: begin page
Mar 07 13:05:53.98: [  334]: RECV: 29782 bytes of data, 1148 total lines
Mar 07 13:05:53.98: [  334]: RECV: end page
Mar 07 13:05:53.98: [  334]: --> [10:NO CARRIER]
Mar 07 13:05:53.98: [  334]: <-- [9:AT+FRH=3\r]
Mar 07 13:05:54.36: [  334]: --> [7:CONNECT]
Mar 07 13:05:55.25: [  334]: --> [2:OK]
Mar 07 13:05:55.25: [  334]: RECV recv MPS (more pages, same document)
Mar 07 13:05:55.25: [  334]: <-- [9:AT+FTH=3\r]
Mar 07 13:05:55.30: [  334]: --> [7:CONNECT]
Mar 07 13:05:55.30: [  334]: <-- data [3]
Mar 07 13:05:55.30: [  334]: <-- data [2]
Mar 07 13:05:56.62: [  334]: --> [2:OK]
Mar 07 13:05:56.62: [  334]: RECV send MCF (message confirmation)
Mar 07 13:05:56.62: [  334]: RECV FAX (00025698): from +36 23 372 768, page
1 in 0:28, INF, 3.85 line/mm, 2-D MR, 9600 bit/s
Mar 07 13:05:56.62: [  334]: <-- [10:AT+FRM=96\r]
Mar 07 13:05:58.03: [  334]: --> [7:CONNECT]
Mar 07 13:05:58.03: [  334]: RECV: begin page
Mar 07 13:06:22.47: [  334]: RECV: 28978 bytes of data, 1135 total lines
Mar 07 13:06:22.47: [  334]: RECV: end page
Mar 07 13:06:22.58: [  334]: --> [10:NO CARRIER]
Mar 07 13:06:22.58: [  334]: <-- [9:AT+FRH=3\r]
Mar 07 13:06:22.93: [  334]: --> [7:CONNECT]
Mar 07 13:06:23.85: [  334]: --> [2:OK]
Mar 07 13:06:23.86: [  334]: RECV recv MPS (more pages, same document)
Mar 07 13:06:23.86: [  334]: <-- [9:AT+FTH=3\r]
Mar 07 13:06:23.91: [  334]: --> [7:CONNECT]
Mar 07 13:06:23.91: [  334]: <-- data [3]
Mar 07 13:06:23.91: [  334]: <-- data [2]
Mar 07 13:06:25.22: [  334]: --> [2:OK]
Mar 07 13:06:25.22: [  334]: RECV send MCF (message confirmation)
Mar 07 13:06:25.22: [  334]: RECV FAX (00025698): from +36 23 372 768, page
2 in 0:29, INF, 3.85 line/mm, 2-D MR, 9600 bit/s
Mar 07 13:06:25.22: [  334]: <-- [10:AT+FRM=96\r]
Mar 07 13:06:26.69: [  334]: --> [7:CONNECT]
Mar 07 13:06:26.69: [  334]: RECV: begin page
Mar 07 13:06:52.35: [  334]: RECV: 30592 bytes of data, 99 total lines

^^^^^^^^^

this is the broken page.

Mar 07 13:06:52.35: [  334]: RECV: end page
Mar 07 13:06:52.35: [  334]: --> [10:NO CARRIER]
Mar 07 13:06:52.35: [  334]: <-- [9:AT+FRH=3\r]
Mar 07 13:06:52.73: [  334]: --> [7:CONNECT]
Mar 07 13:06:53.62: [  334]: --> [2:OK]
Mar 07 13:06:53.62: [  334]: RECV recv MPS (more pages, same document)
Mar 07 13:06:53.62: [  334]: <-- [9:AT+FTH=3\r]
Mar 07 13:06:53.67: [  334]: --> [7:CONNECT]
Mar 07 13:06:53.67: [  334]: <-- data [3]
Mar 07 13:06:53.67: [  334]: <-- data [2]
Mar 07 13:06:54.99: [  334]: --> [2:OK]
Mar 07 13:06:54.99: [  334]: RECV send MCF (message confirmation)
Mar 07 13:06:54.99: [  334]: RECV FAX (00025698): from +36 23 372 768, page
3 in 0:29, INF, 3.85 line/mm, 2-D MR, 9600 bit/s
Mar 07 13:06:54.99: [  334]: <-- [10:AT+FRM=96\r]
Mar 07 13:06:56.40: [  334]: --> [7:CONNECT]
Mar 07 13:06:56.40: [  334]: RECV: begin page
Mar 07 13:07:22.22: [  334]: RECV: 30562 bytes of data, 1135 total lines
Mar 07 13:07:22.22: [  334]: RECV: end page
Mar 07 13:07:22.22: [  334]: --> [10:NO CARRIER]
Mar 07 13:07:22.22: [  334]: <-- [9:AT+FRH=3\r]
Mar 07 13:07:22.60: [  334]: --> [7:CONNECT]
Mar 07 13:07:23.49: [  334]: --> [2:OK]
Mar 07 13:07:23.49: [  334]: RECV recv EOP (no more pages or documents)
Mar 07 13:07:23.49: [  334]: <-- [9:AT+FTH=3\r]
Mar 07 13:07:23.54: [  334]: --> [7:CONNECT]
Mar 07 13:07:23.54: [  334]: <-- data [3]
Mar 07 13:07:23.54: [  334]: <-- data [2]
Mar 07 13:07:24.86: [  334]: --> [2:OK]
Mar 07 13:07:24.86: [  334]: RECV send MCF (message confirmation)
Mar 07 13:07:24.86: [  334]: RECV FAX (00025698): from +36 23 372 768, page
4 in 0:30, INF, 3.85 line/mm, 2-D MR, 9600 bit/s
Mar 07 13:07:24.86: [  334]: RECV FAX (00025698): recvq/fax07858.tif from
+36 23 372 768, route to <unspecified>, 4 pages in 2
:12
Mar 07 13:07:24.86: [  334]: <-- [9:AT+FRH=3\r]
Mar 07 13:07:25.62: [  334]: --> [7:CONNECT]
Mar 07 13:07:26.60: [  334]: --> [2:OK]
Mar 07 13:07:26.60: [  334]: RECV FAX: bin/faxrcvd "recvq/fax07858.tif"
"ttyM4" "00025698" ""
Mar 07 13:07:45.15: [  334]: RECV FAX: end
Mar 07 13:07:45.15: [  334]: SESSION END

Imre.



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