Error, please help

To: flexfax@sgi.com
Subject: flexfax: Error, please help
From: Norbert Nievelstein <nievelstein@smd.de>
Date: Wed, 18 Aug 1999 10:51:36 +0200
Dear Sirs,

First the necessary info:
I' m using Hylafax Ver. 4.0pl2 under Linux 6.1 with compiler ver. gcc
2.91.66 and Zyxel U1496EG+  with firmware 6.10

I have encountered a problem that seems very hard to solve.
If  I send a fax with more than 1 page, the receiver prints the dokument
9 times.
For example, I sent 2 pages and the receiver prints 18!!
If I interpret the protocol right, the tranfer is interrupted because my
machine is missing the acknowledgment for the
succesful tranfer. This must stand in coherence with the amount of pages
I sent. If I sent only 1 page, everything seems to be o.k.. Do you have
any suggestions?

thank you,
N. Nievelstein


Your facsimile job to 23625620 failed because:
    Unable to transmit page (giving up after 3 attempts); Giving up
after 3 attempts to send same page

    ---- Transcript of session follows ----

Aug 14 05:18:03.33: [32604]: SESSION BEGIN 00000233 494023625620
Aug 14 05:18:03.33: [32604]: SEND FAX: JOB 179 DEST 23625620 COMMID
00000233
Aug 14 05:18:03.33: [32604]: MODEM set DTR OFF
Aug 14 05:18:03.33: [32604]: DELAY 2600 ms
Aug 14 05:18:05.93: [32604]: MODEM set DTR ON
Aug 14 05:18:05.93: [32604]: MODEM set baud rate: 38400 baud, input flow
RTS/CTS, output flow RTS/CTS
Aug 14 05:18:05.93: [32604]: MODEM flush i/o
Aug 14 05:18:05.93: [32604]: <--
[44:AT&B1&N0&S0*F0S18=2S38.3=1S39=0E0V1Q0S0=0H0\r]
Aug 14 05:18:06.09: [32604]: --> [2:OK]
Aug 14 05:18:06.09: [32604]: <-- [21:ATS8=2S7=60&H3&D2&C1\r]
Aug 14 05:18:06.11: [32604]: --> [2:OK]
Aug 14 05:18:06.11: [32604]: <-- [12:AT+FCLASS=2\r]
Aug 14 05:18:06.21: [32604]: --> [2:OK]
Aug 14 05:18:06.21: [32604]: <-- [10:AT+FTBC=0\r]
Aug 14 05:18:06.22: [32604]: --> [2:OK]
Aug 14 05:18:06.22: [32604]: <-- [10:AT+FBOR=0\r]
Aug 14 05:18:06.23: [32604]: --> [2:OK]
Aug 14 05:18:06.23: [32604]: <-- [13:AT+FPHCTO=30\r]
Aug 14 05:18:06.24: [32604]: --> [2:OK]
Aug 14 05:18:06.24: [32604]: <-- [24:AT+FDCC=1,5,2,2,0,0,0,0\r]
Aug 14 05:18:06.26: [32604]: --> [2:OK]
Aug 14 05:18:06.26: [32604]: <-- [7:ATM1L7\r]
Aug 14 05:18:06.27: [32604]: --> [2:OK]
Aug 14 05:18:06.27: [32604]: MODEM input buffering enabled
Aug 14 05:18:06.27: [32604]: <-- [12:AT+FCLASS=2\r]
Aug 14 05:18:06.47: [32604]: --> [2:OK]
Aug 14 05:18:06.47: [32604]: <-- [10:AT+FTBC=0\r]
Aug 14 05:18:06.58: [32604]: --> [2:OK]
Aug 14 05:18:06.58: [32604]: <-- [10:AT+FBOR=0\r]
Aug 14 05:18:06.69: [32604]: --> [2:OK]
Aug 14 05:18:06.69: [32604]: <-- [13:AT+FPHCTO=30\r]
Aug 14 05:18:06.80: [32604]: --> [2:OK]
Aug 14 05:18:06.80: [32604]: <-- [24:AT+FDCC=1,5,2,2,0,0,0,0\r]
Aug 14 05:18:06.92: [32604]: --> [2:OK]
Aug 14 05:18:06.92: [32604]: <-- [22:AT+FLID="SMD Hamburg"\r]
Aug 14 05:18:07.04: [32604]: --> [2:OK]
Aug 14 05:18:07.04: [32604]: DIAL 23625620
Aug 14 05:18:07.04: [32604]: <-- [13:ATDT23625620\r]
Aug 14 05:18:53.90: [32604]: --> [5:+FCON]
Aug 14 05:18:54.04: [32604]: --> [128:+FNSF:00 00 25 00 00 00 12 10 0D
02 00 50 00 2A B8 28 00 00 25 01 52 42 48 20 2D 20 53 41 54 49 52 45 56
20 55 41 45 52 55 42   ]
Aug 14 05:18:54.04: [32604]: REMOTE NSF "00 00 25 00 00 00 12 10 0D 02
00 50 00 2A B8 28 00 00 25 01 52 42 48 20 2D 20 53 41 54 49 52 45 56 20
55 41 45 52 55 42"
Aug 14 05:18:54.04: [32604]: --> [27:+FCSI:     +49 40 23625620 ]
Aug 14 05:18:54.04: [32604]: REMOTE CSI "+49 40 23625620"
Aug 14 05:18:54.04: [32604]: --> [21:+FDIS:1,3,0,2,1,1,0,2]
Aug 14 05:18:54.04: [32604]: --> [2:OK]
Aug 14 05:18:54.04: [32604]: REMOTE best rate 9600 bit/s
Aug 14 05:18:54.04: [32604]: REMOTE max page width 1728 pixels in 215 mm

Aug 14 05:18:54.04: [32604]: REMOTE max unlimited page length
Aug 14 05:18:54.04: [32604]: REMOTE best vres 7.7 line/mm
Aug 14 05:18:54.04: [32604]: REMOTE best format 2-D MR
Aug 14 05:18:54.04: [32604]: REMOTE supports T.30 Annex A, ECM
Aug 14 05:18:54.04: [32604]: REMOTE best 10 ms, 5 ms/scanline
Aug 14 05:18:54.04: [32604]: USE 9600 bit/s
Aug 14 05:18:54.04: [32604]: USE 10 ms, 5 ms/scanline
Aug 14 05:18:54.04: [32604]: SEND file "docq/doc180.ps;00"
Aug 14 05:18:54.04: [32604]: USE page width 1728 pixels in 215 mm
Aug 14 05:18:54.04: [32604]: USE unlimited page length
Aug 14 05:18:54.04: [32604]: USE 3.85 line/mm
Aug 14 05:18:54.04: [32604]: USE 1-D MR
Aug 14 05:18:54.04: [32604]: <-- [24:AT+FDIS=0,3,0,2,0,0,0,2\r]
Aug 14 05:18:54.16: [32604]: --> [2:OK]
Aug 14 05:18:54.16: [32604]: <-- [7:AT+FDT\r]
Aug 14 05:19:00.19: [32604]: --> [21:+FDCS:0,3,0,2,0,0,0,3]
Aug 14 05:19:00.19: [32604]: --> [7:CONNECT]
Aug 14 05:19:00.19: [32604]: SEND wait for XON
Aug 14 05:19:00.19: [32604]: --> [1:]
Aug 14 05:19:00.19: [32604]: SEND begin page
Aug 14 05:19:17.24: [32604]: SENT 26665 bytes of data
Aug 14 05:19:17.24: [32604]: SEND end page
Aug 14 05:19:26.97: [32604]: -->
[54:]
Aug 14 05:19:26.97: [32604]: --> [2:OK]
Aug 14 05:19:26.97: [32604]: SEND send MPS (more pages, same document)
Aug 14 05:19:26.97: [32604]: <-- [9:AT+FET=0\r]
Aug 14 05:19:29.81: [32604]: --> [7:+FPTS:2]
Aug 14 05:19:29.81: [32604]: --> [2:OK]
Aug 14 05:19:29.81: [32604]: SEND recv RTN (retrain negative)
Aug 14 05:19:29.81: [32604]: <-- [7:AT+FDT\r]
Aug 14 05:19:35.61: [32604]: --> [21:+FDCS:0,3,0,2,0,0,0,3]
Aug 14 05:19:35.61: [32604]: --> [7:CONNECT]
Aug 14 05:19:35.61: [32604]: SEND wait for XON
Aug 14 05:19:35.61: [32604]: --> [1:]
Aug 14 05:19:35.61: [32604]: SEND begin page
Aug 14 05:19:52.66: [32604]: SENT 26665 bytes of data
Aug 14 05:19:52.66: [32604]: SEND end page
Aug 14 05:20:02.40: [32604]: -->
[54:]
Aug 14 05:20:02.40: [32604]: --> [2:OK]
Aug 14 05:20:02.40: [32604]: SEND send MPS (more pages, same document)
Aug 14 05:20:02.40: [32604]: <-- [9:AT+FET=0\r]
Aug 14 05:20:05.28: [32604]: --> [7:+FPTS:2]
Aug 14 05:20:05.28: [32604]: --> [2:OK]
Aug 14 05:20:05.28: [32604]: SEND recv RTN (retrain negative)
Aug 14 05:20:05.28: [32604]: <-- [7:AT+FDT\r]
Aug 14 05:20:11.09: [32604]: --> [21:+FDCS:0,3,0,2,0,0,0,3]
Aug 14 05:20:11.09: [32604]: --> [7:CONNECT]
Aug 14 05:20:11.09: [32604]: SEND wait for XON
Aug 14 05:20:11.09: [32604]: --> [1:]
Aug 14 05:20:11.09: [32604]: SEND begin page
Aug 14 05:20:28.15: [32604]: SENT 26665 bytes of data
Aug 14 05:20:28.15: [32604]: SEND end page
Aug 14 05:20:37.88: [32604]: -->
[54:]
Aug 14 05:20:37.88: [32604]: --> [2:OK]
Aug 14 05:20:37.88: [32604]: SEND send MPS (more pages, same document)
Aug 14 05:20:37.88: [32604]: <-- [9:AT+FET=0\r]
Aug 14 05:20:40.75: [32604]: --> [7:+FPTS:2]
Aug 14 05:20:40.75: [32604]: --> [2:OK]
Aug 14 05:20:40.75: [32604]: SEND recv RTN (retrain negative)
Aug 14 05:20:40.75: [32604]: <-- [6:AT+FK\r]
Aug 14 05:20:42.23: [32604]: --> [8:+FHNG:02]
Aug 14 05:20:42.23: [32604]: REMOTE HANGUP: Call aborted,  from +FK or
<CAN> (code 2)
Aug 14 05:20:42.23: [32604]: --> [2:OK]
Aug 14 05:20:42.23: [32604]: SEND: Unable to transmit page (giving up
after 3 attempts); Giving up after 3 attempts to send same page
"docq/doc180.ps;00", dirnum 0
Aug 14 05:20:42.23: [32604]: <-- [5:ATH0\r]
Aug 14 05:20:42.58: [32604]: --> [10:NO CARRIER]
Aug 14 05:20:42.58: [32604]: MODEM No carrier
Aug 14 05:20:42.58: [32604]: MODEM set DTR OFF
Aug 14 05:20:42.58: [32604]: SESSION END
Follow-Ups:
- Re: Error, please help
  - From: David Woolley <david@djwhome.demon.co.uk>
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