flexfax: problem with receiving faxes

[Malte Franken <franken@black.de>]

Hi there!

First:
- Hylafax version: hylafax-v4.0pl2-3 (I use the rpm-package from S.u.S.E.
Linux 5.2)
- OS: Linux 2.0.33 on i386
- Modem: MODEM USROBOTICS COURIER HST DUAL STANDARD V.34+ FAX Supervisor
date 07/18/95 DSP date 07/05/95 Supervisor rev 049-6.2.2 DSP rev 1.2.2

Problem:
I have the following problem with receiving faxes (while sending faxes
works just fine!):

As You can see (and as I belive) the fax-machine and my modem establish the
connection quite good first but when the remote fax sends some interesting
data my hylafax cannot manage to write it to the specified TIF-File.

Sep 08 23:40:26.32: [ 1962]: SESSION BEGIN 00000009 494412480005
Sep 08 23:40:26.32: [ 1962]: <-- [4:ATA\r]
Sep 08 23:40:32.48: [ 1962]: --> [4:+FCO]
Sep 08 23:40:32.49: [ 1962]: ANSWER: FAX CONNECTION
Sep 08 23:40:32.49: [ 1962]: RECV FAX: begin
Sep 08 23:40:34.20: [ 1962]: --> [27:+FTI:"           faxaway->"]
Sep 08 23:40:34.21: [ 1962]: REMOTE TSI "faxaway->"
Sep 08 23:40:34.56: [ 1962]: --> [20:+FCS:1,5,0,2,0,0,0,0]
Sep 08 23:40:34.57: [ 1962]: REMOTE wants 14400 bit/s
Sep 08 23:40:34.57: [ 1962]: REMOTE wants page width 1728 pixels in 215 mm
Sep 08 23:40:34.57: [ 1962]: REMOTE wants unlimited page length
Sep 08 23:40:34.57: [ 1962]: REMOTE wants 7.7 line/mm
Sep 08 23:40:34.57: [ 1962]: REMOTE wants 1-D MR
Sep 08 23:40:34.70: [ 1962]: --> [2:OK]
Sep 08 23:40:34.71: [ 1962]: <-- [7:AT+FDR\r]
Sep 08 23:40:38.14: [ 1962]: --> [20:+FCS:1,5,0,2,0,0,0,0]
Sep 08 23:40:38.15: [ 1962]: REMOTE wants 14400 bit/s
Sep 08 23:40:38.15: [ 1962]: REMOTE wants page width 1728 pixels in 215 mm
Sep 08 23:40:38.15: [ 1962]: REMOTE wants unlimited page length
Sep 08 23:40:38.15: [ 1962]: REMOTE wants 7.7 line/mm
Sep 08 23:40:38.15: [ 1962]: REMOTE wants 1-D MR
Sep 08 23:40:40.38: [ 1962]: --> [7:CONNECT]
Sep 08 23:40:40.38: [ 1962]: RECV: begin page
Sep 08 23:40:40.42: [ 1962]: RECV: send trigger 022
Sep 08 23:40:40.42: [ 1962]: <-- data [1]
Sep 08 23:40:42.21: [ 1962]: RECV: recvq/fax00004.tif: write error
Sep 08 23:40:44.88: [ 1962]: RECV: recvq/fax00004.tif: write error
Sep 08 23:40:46.17: [ 1962]: RECV: recvq/fax00004.tif: write error
Sep 08 23:40:47.03: [ 1962]: RECV: recvq/fax00004.tif: write error
Sep 08 23:40:47.35: [ 1962]: RECV: recvq/fax00004.tif: write error
Sep 08 23:40:47.59: [ 1962]: RECV: recvq/fax00004.tif: write error
Sep 08 23:40:47.91: [ 1962]: RECV: recvq/fax00004.tif: write error
Sep 08 23:40:48.23: [ 1962]: RECV: recvq/fax00004.tif: write error
Sep 08 23:40:48.55: [ 1962]: RECV: recvq/fax00004.tif: write error
Sep 08 23:40:48.87: [ 1962]: RECV: recvq/fax00004.tif: write error
Sep 08 23:40:49.11: [ 1962]: RECV: recvq/fax00004.tif: write error
Sep 08 23:40:49.43: [ 1962]: RECV: recvq/fax00004.tif: write error
Sep 08 23:40:49.75: [ 1962]: RECV: recvq/fax00004.tif: write error
Sep 08 23:40:51.35: [ 1962]: RECV: 2149 total lines, 0 bad lines, 0
consecutive bad lines
Sep 08 23:40:51.36: [ 1962]: RECV: recvq/fax00004.tif: write error

In my "recvq"-dir I found the following entry so I don't think there is a
kind of access-problem:

	drwxr-xr-x   2 uucp     uucp         1024 Sep  8 23:40 .
	drwxr-xr-x  19 uucp     uucp         1024 Sep  2 01:38 ..
	-rw-------   1 uucp     wheel         556 Sep  8 23:40 fax00004.tif
	-rw-------   1 uucp     wheel           1 Sep  8 23:40 seqf

and on my login console I found the following line exactly at the moment
hylafax failed to write the data into that file:
	faxgetty: tif_dirinfo.c:356: _TIFFFieldWithTag: Assertion `fip != ((void
*)0)' failed.
(just for those who are familiar with the hylafax-source-code...)

Does anyone has an idea what went wrong and can give me a hint what to do
now? 
This is no unique error. I tried it a few times and from different remote
fax-machines but the error was always similar to that reported.

Thanks in advance!
  Malte

-- 
Malte Franken Systemtechnik                   franken@black.de
Haarenstrasse 19, D-26122 Oldenburg, Tel: +49-(0)441-12339