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Problems handling large volumes of outgoing faxes
Hi all,
I have a TPC.INT cell that I manage, and I use HylaFax for the outgoing
fax transmission. I've been getting numbers of errors that are too high,
I feel. Here are details.
About myself:
- ------------
I am a computer professional. I've been using ZyXEL modems from 1995,
starting with the U1496E. I have had very good results with this modem
for data connects over noisy phone lines. I am an experienced Unix
systems programmer and occasional kernel hacker. I've been using HylaFax
from its version 3 days.
The setup I am using now:
- ------------------------
I am a cell in TPC.INT (http://www.tpc.int) a free email-to-fax gateway.
I am using
* a Pentium machine, 32MB RAM, 4GB HDD
* Slackware 3.3 Linux 2.0.33 kernel
* Hylafax 4.0pl2 binary distribution from ftp.sgi.com
* Omni O288S with firmware 1.19
I am handling about two to three hundred outgoing faxes a day from
this server, to all sorts of local machines in Bombay city.
The problem:
- -----------
I am getting an enormous number of reports of failed faxes, all due to a
few repeated reasons. For instance, in one 24-hour period, faxcron says
I have sent out a total of 183 pages of faxed data, and in the process
rejected 424 faxes to various destinations due to various errors. Here
is the summary of the error messages with a count against each:
1 Error: COMREC error in transmit Phase B/got DCN
1 Error: Document was encoded with 2DMR, but client does not support this data format
4 Error: Failure to train at 2400 bps or +FMINSP value
2 Error: RSPREC error/got DCN
29 Error: No response to MPS repeated 3 times
113 Error: Unable to transmit page (giving up after 3 attempts)
274 Error: Unspecified Transmit Phase B error
If we ignore the less frequent errors, many of the frequent errors are
while transmitting the second page after the first page has gone. I
enclose a sample log file of the dialog between HylaFax and my modem
below, for some of these errors. If you want the full log of all the
errors, try looking at
http://www.spaceNETindia.com/faxerrors.txt
I have placed the full file there (1.5Mbytes). I have also placed the
HylaFax config files that I am using at
http://www.spaceNETindia.com/fax/
The most frequent errors are reported as "Unspecified Transmit Phase
B error.", with unexplained behaviour. The remote fax machine seems to
hang up after the initial connect.
Many other errors are of the following pattern: my faxmodem sends out the
first page, and gives the "MPS" command. The remote fax machine returns
"ERROR". My fax software retransmits the same page, and tries another
"MPS". The remote fax machine gives me another "ERROR". This repeats
for a few times, and then my fax software aborts this transmission. At
the remote end, the recipient gets multiple perfect reproductions of
the first page, but nothing more.
Before we started the TPC.INT cell, our outgoing fax volumes were very
small, and we used to write off these errors when we got them. Now,
we are getting more errors than successful transmissions, and we cannot
write them off any more. We also have a large sample size now, and we
can clearly see that this is a general problem, not limited to one or
two recipient fax machines.
Please help.
I enclose the following sections below:
1. a few logs of fax sessions where the exact errors are
shown. The full set of 424 such logs is available on the
Web at the location specified above.
2. a message from the global coordinator of TPC.INT, where
he mentions that these end-of-page errors is quite
common with ZyXEL modems, and less common with
Multitech.
Is this really just a ZyXEL problem? Is there anything I can do to make
HylaFax make the modem behave?
Regards, and thanks for your attention,
Shuvam Misra
== log samples ============================================================
Report failed calls and associated session logs:
To: Aftab@mughal.lcc Date: 03/25/98 22:19
Error: No response to MPS repeated 3 times
---- Transcript of session follows ----
Mar 25 22:19:38.20: [ 3664]: SESSION BEGIN 00003898 91222855861
Mar 25 22:19:38.20: [ 3664]: SEND FAX: JOB 1580 DEST +91222855861 COMMID 000038
98
Mar 25 22:19:38.20: [ 3664]: DELAY 2600 ms
Mar 25 22:19:40.81: [ 3664]: <-- [36:AT&B1&N0&S0S18=4S38.3=1E0V1Q0S0=0H0\r]
Mar 25 22:19:40.96: [ 3664]: --> [2:OK]
Mar 25 22:19:40.97: [ 3664]: <-- [21:ATS8=2S7=60&H3&D2&C1\r]
Mar 25 22:19:40.97: [ 3664]: --> [2:OK]
Mar 25 22:19:40.98: [ 3664]: <-- [14:AT+FCLASS=2.0\r]
Mar 25 22:19:40.98: [ 3664]: --> [2:OK]
Mar 25 22:19:40.99: [ 3664]: <-- [9:AT+FLO=2\r]
Mar 25 22:19:40.99: [ 3664]: --> [2:OK]
Mar 25 22:19:41.00: [ 3664]: <-- [9:AT+FPP=0\r]
Mar 25 22:19:41.00: [ 3664]: --> [2:OK]
Mar 25 22:19:41.01: [ 3664]: <-- [9:AT+FBO=0\r]
Mar 25 22:19:41.01: [ 3664]: --> [2:OK]
Mar 25 22:19:41.02: [ 3664]: <-- [10:AT+FCT=30\r]
Mar 25 22:19:41.02: [ 3664]: --> [2:OK]
Mar 25 22:19:41.03: [ 3664]: <-- [15:AT+FNR=1,1,1,1\r]
Mar 25 22:19:41.03: [ 3664]: --> [2:OK]
Mar 25 22:19:41.04: [ 3664]: <-- [9:AT+FIE=0\r]
Mar 25 22:19:41.04: [ 3664]: --> [2:OK]
Mar 25 22:19:41.05: [ 3664]: <-- [23:AT+FCC=1,5,2,2,1,0,0,0\r]
Mar 25 22:19:41.05: [ 3664]: --> [2:OK]
Mar 25 22:19:41.06: [ 3664]: <-- [5:ATM0\r]
Mar 25 22:19:41.06: [ 3664]: --> [2:OK]
Mar 25 22:19:41.07: [ 3664]: <-- [14:AT+FCLASS=2.0\r]
Mar 25 22:19:41.17: [ 3664]: --> [2:OK]
Mar 25 22:19:41.18: [ 3664]: <-- [9:AT+FLO=2\r]
Mar 25 22:19:41.28: [ 3664]: --> [2:OK]
Mar 25 22:19:41.29: [ 3664]: <-- [9:AT+FPP=0\r]
Mar 25 22:19:41.39: [ 3664]: --> [2:OK]
Mar 25 22:19:41.40: [ 3664]: <-- [9:AT+FBO=0\r]
Mar 25 22:19:41.50: [ 3664]: --> [2:OK]
Mar 25 22:19:41.51: [ 3664]: <-- [10:AT+FCT=30\r]
Mar 25 22:19:41.61: [ 3664]: --> [2:OK]
Mar 25 22:19:41.62: [ 3664]: <-- [15:AT+FNR=1,1,1,1\r]
Mar 25 22:19:41.72: [ 3664]: --> [2:OK]
Mar 25 22:19:41.73: [ 3664]: <-- [9:AT+FIE=0\r]
Mar 25 22:19:41.83: [ 3664]: --> [2:OK]
Mar 25 22:19:41.84: [ 3664]: <-- [23:AT+FCC=1,5,2,2,1,0,0,0\r]
Mar 25 22:19:41.94: [ 3664]: --> [2:OK]
Mar 25 22:19:41.95: [ 3664]: <-- [24:AT+FLI="SpaceNET India"\r]
Mar 25 22:19:42.05: [ 3664]: --> [2:OK]
Mar 25 22:19:42.06: [ 3664]: DIAL 2855861
Mar 25 22:19:42.06: [ 3664]: <-- [12:ATDT2855861\r]
Mar 25 22:20:08.81: [ 3664]: --> [4:+FCO]
Mar 25 22:20:08.82: [ 3664]: --> [22:+FNF:86 00 A0 00 40 ]
Mar 25 22:20:08.82: [ 3664]: REMOTE NSF "86 00 A0 00 40"
Mar 25 22:20:08.82: [ 3664]: --> [26:+FCI: ]
Mar 25 22:20:08.82: [ 3664]: REMOTE CSI ""
Mar 25 22:20:08.82: [ 3664]: --> [20:+FIS:1,3,0,2,1,0,0,4]
Mar 25 22:20:08.82: [ 3664]: --> [2:OK]
Mar 25 22:20:08.82: [ 3664]: REMOTE best rate 9600 bit/s
Mar 25 22:20:08.82: [ 3664]: REMOTE max page width 1728 pixels in 215 mm
Mar 25 22:20:08.82: [ 3664]: REMOTE max unlimited page length
Mar 25 22:20:08.82: [ 3664]: REMOTE best vres 7.7 line/mm
Mar 25 22:20:08.82: [ 3664]: REMOTE best format 2-D MR
Mar 25 22:20:08.82: [ 3664]: REMOTE best 20 ms, 10 ms/scanline
Mar 25 22:20:08.82: [ 3664]: USE 9600 bit/s
Mar 25 22:20:08.82: [ 3664]: USE 20 ms, 10 ms/scanline
Mar 25 22:20:08.82: [ 3664]: SEND file "docq/doc3467.ps;31"
Mar 25 22:20:08.82: [ 3664]: USE page width 1728 pixels in 215 mm
Mar 25 22:20:08.82: [ 3664]: USE unlimited page length
Mar 25 22:20:08.82: [ 3664]: USE 7.7 line/mm
Mar 25 22:20:08.82: [ 3664]: USE 1-D MR
Mar 25 22:20:08.82: [ 3664]: <-- [23:AT+FIS=1,3,0,2,0,0,0,4\r]
Mar 25 22:20:08.93: [ 3664]: --> [2:OK]
Mar 25 22:20:08.94: [ 3664]: <-- [7:AT+FDT\r]
Mar 25 22:20:14.62: [ 3664]: --> [20:+FCS:1,3,0,2,0,0,0,3]
Mar 25 22:20:15.16: [ 3664]: --> [7:CONNECT]
Mar 25 22:20:15.17: [ 3664]: SEND begin page
Mar 25 22:20:43.03: [ 3664]: SENT 32611 bytes of data
Mar 25 22:20:43.03: [ 3664]: SEND 1D RTC
Mar 25 22:20:43.03: [ 3664]: SEND end page
Mar 25 22:20:43.03: [ 3664]: SEND send MPS (more pages, same document)
Mar 25 22:20:56.93: [ 3664]: --> [2:OK]
Mar 25 22:20:56.94: [ 3664]: SEND recv MCF (message confirmation)
Mar 25 22:20:56.94: [ 3664]: SEND FAX (00003898): FROM Aftab@mughal.lcci.org.pk
TO +91222855861 (page 1 of 2 sent in 0:48)
Mar 25 22:20:56.94: [ 3664]: SEND FAX (00003898): FROM Aftab@mughal.lcci.org.pk
TO +91222855861 (docq/doc3467.ps;31 sent in 0:48)
Mar 25 22:20:56.95: [ 3664]: SEND file "docq/doc3468.ps;31"
Mar 25 22:20:56.95: [ 3664]: USE page width 1728 pixels in 215 mm
Mar 25 22:20:56.95: [ 3664]: USE unlimited page length
Mar 25 22:20:56.95: [ 3664]: USE 7.7 line/mm
Mar 25 22:20:56.95: [ 3664]: USE 1-D MR
Mar 25 22:20:56.95: [ 3664]: <-- [7:AT+FDT\r]
Mar 25 22:20:57.59: [ 3664]: --> [7:CONNECT]
Mar 25 22:20:57.60: [ 3664]: SEND begin page
Mar 25 22:21:19.63: [ 3664]: SENT 32559 bytes of data
Mar 25 22:21:19.63: [ 3664]: SEND 1D RTC
Mar 25 22:21:19.63: [ 3664]: SEND end page
Mar 25 22:21:19.63: [ 3664]: SEND send EOP (no more pages or documents)
Mar 25 22:21:25.54: [ 3664]: --> [7:+FHS:52]
Mar 25 22:21:25.55: [ 3664]: REMOTE HANGUP: No response to MPS repeated 3 times
(code 52)
Mar 25 22:21:25.55: [ 3664]: <-- [5:ATH0\r]
Mar 25 22:21:25.55: [ 3664]: --> [2:OK]
Mar 25 22:21:25.55: [ 3664]: SESSION END
To: GPANDA@koc.com.k Date: 03/25/98 03:06
Error: Unable to transmit page (giving up after 3 attempts)
---- Transcript of session follows ----
Mar 25 03:06:17.06: [24328]: SESSION BEGIN 00003413 91223879388
Mar 25 03:06:17.06: [24328]: SEND FAX: JOB 1448 DEST +91223879388 COMMID 000034
13
Mar 25 03:06:17.06: [24328]: DELAY 2600 ms
Mar 25 03:06:19.67: [24328]: <-- [36:AT&B1&N0&S0S18=4S38.3=1E0V1Q0S0=0H0\r]
Mar 25 03:06:19.83: [24328]: --> [2:OK]
Mar 25 03:06:19.83: [24328]: <-- [21:ATS8=2S7=60&H3&D2&C1\r]
Mar 25 03:06:19.84: [24328]: --> [2:OK]
Mar 25 03:06:19.84: [24328]: <-- [14:AT+FCLASS=2.0\r]
Mar 25 03:06:19.85: [24328]: --> [2:OK]
Mar 25 03:06:19.85: [24328]: <-- [9:AT+FLO=2\r]
Mar 25 03:06:19.86: [24328]: --> [2:OK]
Mar 25 03:06:19.86: [24328]: <-- [9:AT+FPP=0\r]
Mar 25 03:06:19.87: [24328]: --> [2:OK]
Mar 25 03:06:19.87: [24328]: <-- [9:AT+FBO=0\r]
Mar 25 03:06:19.88: [24328]: --> [2:OK]
Mar 25 03:06:19.88: [24328]: <-- [10:AT+FCT=30\r]
Mar 25 03:06:19.89: [24328]: --> [2:OK]
Mar 25 03:06:19.89: [24328]: <-- [15:AT+FNR=1,1,1,1\r]
Mar 25 03:06:19.90: [24328]: --> [2:OK]
Mar 25 03:06:19.90: [24328]: <-- [9:AT+FIE=0\r]
Mar 25 03:06:19.91: [24328]: --> [2:OK]
Mar 25 03:06:19.91: [24328]: <-- [23:AT+FCC=1,5,2,2,1,0,0,0\r]
Mar 25 03:06:19.92: [24328]: --> [2:OK]
Mar 25 03:06:19.92: [24328]: <-- [5:ATM0\r]
Mar 25 03:06:19.93: [24328]: --> [2:OK]
Mar 25 03:06:19.93: [24328]: <-- [14:AT+FCLASS=2.0\r]
Mar 25 03:06:20.04: [24328]: --> [2:OK]
Mar 25 03:06:20.04: [24328]: <-- [9:AT+FLO=2\r]
Mar 25 03:06:20.15: [24328]: --> [2:OK]
Mar 25 03:06:20.15: [24328]: <-- [9:AT+FPP=0\r]
Mar 25 03:06:20.26: [24328]: --> [2:OK]
Mar 25 03:06:20.26: [24328]: <-- [9:AT+FBO=0\r]
Mar 25 03:06:20.37: [24328]: --> [2:OK]
Mar 25 03:06:20.37: [24328]: <-- [10:AT+FCT=30\r]
Mar 25 03:06:20.48: [24328]: --> [2:OK]
Mar 25 03:06:20.48: [24328]: <-- [15:AT+FNR=1,1,1,1\r]
Mar 25 03:06:20.59: [24328]: --> [2:OK]
Mar 25 03:06:20.59: [24328]: <-- [9:AT+FIE=0\r]
Mar 25 03:06:20.70: [24328]: --> [2:OK]
Mar 25 03:06:20.70: [24328]: <-- [23:AT+FCC=1,5,2,2,1,0,0,0\r]
Mar 25 03:06:20.81: [24328]: --> [2:OK]
Mar 25 03:06:20.81: [24328]: <-- [24:AT+FLI="SpaceNET India"\r]
Mar 25 03:06:20.92: [24328]: --> [2:OK]
Mar 25 03:06:20.92: [24328]: DIAL 3879388
Mar 25 03:06:20.92: [24328]: <-- [12:ATDT3879388\r]
Mar 25 03:06:46.16: [24328]: --> [4:+FCO]
Mar 25 03:06:46.28: [24328]: --> [118:+FNF:00 00 0E 00 00 00 96 0F 01 03 00 10
05 02 95 C8 08 01 49 02 53 41 4D 2D 53 41 4D 20 54 52 41 56 45 4C 53 20 03 ]
Mar 25 03:06:46.28: [24328]: REMOTE NSF "00 00 0E 00 00 00 96 0F 01 03 00 10 05
02 95 C8 08 01 49 02 53 41 4D 2D 53 41 4D 20 54 52 41 56 45 4C 53 20 03"
Mar 25 03:06:46.28: [24328]: --> [26:+FCI: 022 3879388 ]
Mar 25 03:06:46.28: [24328]: REMOTE CSI "022 3879388"
Mar 25 03:06:46.28: [24328]: --> [20:+FIS:1,3,0,2,1,0,0,4]
Mar 25 03:06:46.28: [24328]: --> [2:OK]
Mar 25 03:06:46.28: [24328]: REMOTE best rate 9600 bit/s
Mar 25 03:06:46.28: [24328]: REMOTE max page width 1728 pixels in 215 mm
Mar 25 03:06:46.28: [24328]: REMOTE max unlimited page length
Mar 25 03:06:46.28: [24328]: REMOTE best vres 7.7 line/mm
Mar 25 03:06:46.28: [24328]: REMOTE best format 2-D MR
Mar 25 03:06:46.28: [24328]: REMOTE best 20 ms, 10 ms/scanline
Mar 25 03:06:46.28: [24328]: USE 9600 bit/s
Mar 25 03:06:46.28: [24328]: USE 20 ms, 10 ms/scanline
Mar 25 03:06:46.28: [24328]: SEND file "docq/doc3178.ps;31"
Mar 25 03:06:46.28: [24328]: USE page width 1728 pixels in 215 mm
Mar 25 03:06:46.28: [24328]: USE unlimited page length
Mar 25 03:06:46.28: [24328]: USE 7.7 line/mm
Mar 25 03:06:46.28: [24328]: USE 1-D MR
Mar 25 03:06:46.28: [24328]: <-- [23:AT+FIS=1,3,0,2,0,0,0,4\r]
Mar 25 03:06:46.40: [24328]: --> [2:OK]
Mar 25 03:06:46.40: [24328]: <-- [7:AT+FDT\r]
Mar 25 03:06:53.05: [24328]: --> [20:+FCS:1,3,0,2,0,0,0,3]
Mar 25 03:06:53.59: [24328]: --> [7:CONNECT]
Mar 25 03:06:53.59: [24328]: SEND begin page
Mar 25 03:07:18.72: [24328]: SENT 29056 bytes of data
Mar 25 03:07:18.72: [24328]: SEND 1D RTC
Mar 25 03:07:18.72: [24328]: SEND end page
Mar 25 03:07:18.72: [24328]: SEND send MPS (more pages, same document)
Mar 25 03:07:32.10: [24328]: --> [5:ERROR]
Mar 25 03:07:32.10: [24328]: SEND recv RTN (retrain negative)
Mar 25 03:07:32.10: [24328]: <-- [7:AT+FDT\r]
Mar 25 03:07:38.77: [24328]: --> [20:+FCS:1,3,0,2,0,0,0,3]
Mar 25 03:07:39.30: [24328]: --> [7:CONNECT]
Mar 25 03:07:39.30: [24328]: SEND begin page
Mar 25 03:08:04.31: [24328]: SENT 29056 bytes of data
Mar 25 03:08:04.31: [24328]: SEND 1D RTC
Mar 25 03:08:04.31: [24328]: SEND end page
Mar 25 03:08:04.31: [24328]: SEND send MPS (more pages, same document)
Mar 25 03:08:17.82: [24328]: --> [5:ERROR]
Mar 25 03:08:17.82: [24328]: SEND recv RTN (retrain negative)
Mar 25 03:08:17.82: [24328]: <-- [7:AT+FDT\r]
Mar 25 03:08:30.96: [24328]: --> [20:+FCS:1,2,0,2,0,0,0,3]
Mar 25 03:08:31.50: [24328]: --> [7:CONNECT]
Mar 25 03:08:31.50: [24328]: SEND begin page
Mar 25 03:08:59.86: [24328]: SENT 29056 bytes of data
Mar 25 03:08:59.86: [24328]: SEND 1D RTC
Mar 25 03:08:59.87: [24328]: SEND end page
Mar 25 03:08:59.87: [24328]: SEND send MPS (more pages, same document)
Mar 25 03:09:16.24: [24328]: --> [5:ERROR]
Mar 25 03:09:16.24: [24328]: SEND recv RTN (retrain negative)
Mar 25 03:09:16.24: [24328]: <-- [7:AT+FKS\r]
Mar 25 03:09:17.69: [24328]: --> [7:+FHS:02]
Mar 25 03:09:17.69: [24328]: REMOTE HANGUP: Call aborted, from +FK or <CAN> (c
ode 2)
Mar 25 03:09:17.69: [24328]: --> [5:ERROR]
Mar 25 03:09:17.69: [24328]: MODEM Command error
Mar 25 03:09:17.69: [24328]: <-- [5:ATH0\r]
Mar 25 03:09:17.87: [24328]: --> [10:NO CARRIER]
Mar 25 03:09:17.87: [24328]: MODEM No carrier
Mar 25 03:09:17.87: [24328]: SESSION END
To: GPANDA@koc.com.k Date: 03/25/98 03:15
Error: Unable to transmit page (giving up after 3 attempts)
---- Transcript of session follows ----
Mar 25 03:15:04.41: [24385]: SESSION BEGIN 00003416 91223879388
Mar 25 03:15:04.41: [24385]: SEND FAX: JOB 1448 DEST +91223879388 COMMID 000034
16
Mar 25 03:15:04.41: [24385]: DELAY 2600 ms
Mar 25 03:15:07.02: [24385]: <-- [36:AT&B1&N0&S0S18=4S38.3=1E0V1Q0S0=0H0\r]
Mar 25 03:15:07.18: [24385]: --> [2:OK]
Mar 25 03:15:07.18: [24385]: <-- [21:ATS8=2S7=60&H3&D2&C1\r]
Mar 25 03:15:07.19: [24385]: --> [2:OK]
Mar 25 03:15:07.19: [24385]: <-- [14:AT+FCLASS=2.0\r]
Mar 25 03:15:07.20: [24385]: --> [2:OK]
Mar 25 03:15:07.20: [24385]: <-- [9:AT+FLO=2\r]
Mar 25 03:15:07.21: [24385]: --> [2:OK]
Mar 25 03:15:07.21: [24385]: <-- [9:AT+FPP=0\r]
Mar 25 03:15:07.22: [24385]: --> [2:OK]
Mar 25 03:15:07.22: [24385]: <-- [9:AT+FBO=0\r]
Mar 25 03:15:07.23: [24385]: --> [2:OK]
Mar 25 03:15:07.23: [24385]: <-- [10:AT+FCT=30\r]
Mar 25 03:15:07.24: [24385]: --> [2:OK]
Mar 25 03:15:07.24: [24385]: <-- [15:AT+FNR=1,1,1,1\r]
Mar 25 03:15:07.25: [24385]: --> [2:OK]
Mar 25 03:15:07.25: [24385]: <-- [9:AT+FIE=0\r]
Mar 25 03:15:07.26: [24385]: --> [2:OK]
Mar 25 03:15:07.26: [24385]: <-- [23:AT+FCC=1,5,2,2,1,0,0,0\r]
Mar 25 03:15:07.27: [24385]: --> [2:OK]
Mar 25 03:15:07.27: [24385]: <-- [5:ATM0\r]
Mar 25 03:15:07.28: [24385]: --> [2:OK]
Mar 25 03:15:07.28: [24385]: <-- [14:AT+FCLASS=2.0\r]
Mar 25 03:15:07.77: [24385]: --> [2:OK]
Mar 25 03:15:07.77: [24385]: <-- [9:AT+FLO=2\r]
Mar 25 03:15:07.88: [24385]: --> [2:OK]
Mar 25 03:15:07.88: [24385]: <-- [9:AT+FPP=0\r]
Mar 25 03:15:07.99: [24385]: --> [2:OK]
Mar 25 03:15:07.99: [24385]: <-- [9:AT+FBO=0\r]
Mar 25 03:15:08.10: [24385]: --> [2:OK]
Mar 25 03:15:08.10: [24385]: <-- [10:AT+FCT=30\r]
Mar 25 03:15:08.21: [24385]: --> [2:OK]
Mar 25 03:15:08.53: [24385]: <-- [15:AT+FNR=1,1,1,1\r]
Mar 25 03:15:08.64: [24385]: --> [2:OK]
Mar 25 03:15:08.64: [24385]: <-- [9:AT+FIE=0\r]
Mar 25 03:15:08.75: [24385]: --> [2:OK]
Mar 25 03:15:08.75: [24385]: <-- [23:AT+FCC=1,5,2,2,1,0,0,0\r]
Mar 25 03:15:08.86: [24385]: --> [2:OK]
Mar 25 03:15:08.86: [24385]: <-- [24:AT+FLI="SpaceNET India"\r]
Mar 25 03:15:08.97: [24385]: --> [2:OK]
Mar 25 03:15:08.97: [24385]: DIAL 3879388
Mar 25 03:15:08.97: [24385]: <-- [12:ATDT3879388\r]
Mar 25 03:15:33.37: [24385]: --> [4:+FCO]
Mar 25 03:15:33.49: [24385]: --> [118:+FNF:00 00 0E 00 00 00 96 0F 01 03 00 10
05 02 95 C8 08 01 49 02 53 41 4D 2D 53 41 4D 20 54 52 41 56 45 4C 53 20 03 ]
Mar 25 03:15:33.49: [24385]: REMOTE NSF "00 00 0E 00 00 00 96 0F 01 03 00 10 05
02 95 C8 08 01 49 02 53 41 4D 2D 53 41 4D 20 54 52 41 56 45 4C 53 20 03"
Mar 25 03:15:33.49: [24385]: --> [26:+FCI: 022 3879388 ]
Mar 25 03:15:33.49: [24385]: REMOTE CSI "022 3879388"
Mar 25 03:15:33.49: [24385]: --> [20:+FIS:1,3,0,2,1,0,0,4]
Mar 25 03:15:33.49: [24385]: --> [2:OK]
Mar 25 03:15:33.49: [24385]: REMOTE best rate 9600 bit/s
Mar 25 03:15:33.49: [24385]: REMOTE max page width 1728 pixels in 215 mm
Mar 25 03:15:33.49: [24385]: REMOTE max unlimited page length
Mar 25 03:15:33.49: [24385]: REMOTE best vres 7.7 line/mm
Mar 25 03:15:33.49: [24385]: REMOTE best format 2-D MR
Mar 25 03:15:33.49: [24385]: REMOTE best 20 ms, 10 ms/scanline
Mar 25 03:15:33.49: [24385]: USE 9600 bit/s
Mar 25 03:15:33.49: [24385]: USE 20 ms, 10 ms/scanline
Mar 25 03:15:33.49: [24385]: SEND file "docq/doc3178.ps;31"
Mar 25 03:15:33.50: [24385]: USE page width 1728 pixels in 215 mm
Mar 25 03:15:33.50: [24385]: USE unlimited page length
Mar 25 03:15:33.50: [24385]: USE 7.7 line/mm
Mar 25 03:15:33.50: [24385]: USE 1-D MR
Mar 25 03:15:33.50: [24385]: <-- [23:AT+FIS=1,3,0,2,0,0,0,4\r]
Mar 25 03:15:33.61: [24385]: --> [2:OK]
Mar 25 03:15:33.61: [24385]: <-- [7:AT+FDT\r]
Mar 25 03:15:48.68: [24385]: --> [20:+FCS:1,3,0,2,0,0,0,3]
Mar 25 03:15:49.21: [24385]: --> [7:CONNECT]
Mar 25 03:15:49.21: [24385]: SEND begin page
Mar 25 03:16:14.47: [24385]: SENT 29050 bytes of data
Mar 25 03:16:14.47: [24385]: SEND 1D RTC
Mar 25 03:16:14.47: [24385]: SEND end page
Mar 25 03:16:14.47: [24385]: SEND send MPS (more pages, same document)
Mar 25 03:16:27.73: [24385]: --> [5:ERROR]
Mar 25 03:16:27.73: [24385]: SEND recv RTN (retrain negative)
Mar 25 03:16:27.73: [24385]: <-- [7:AT+FDT\r]
Mar 25 03:16:40.84: [24385]: --> [20:+FCS:1,2,0,2,0,0,0,3]
Mar 25 03:16:41.38: [24385]: --> [7:CONNECT]
Mar 25 03:16:41.38: [24385]: SEND begin page
Mar 25 03:17:09.71: [24385]: SENT 29050 bytes of data
Mar 25 03:17:09.71: [24385]: SEND 1D RTC
Mar 25 03:17:09.71: [24385]: SEND end page
Mar 25 03:17:09.71: [24385]: SEND send MPS (more pages, same document)
Mar 25 03:17:26.10: [24385]: --> [5:ERROR]
Mar 25 03:17:26.10: [24385]: SEND recv RTN (retrain negative)
Mar 25 03:17:26.10: [24385]: <-- [7:AT+FDT\r]
Mar 25 03:17:32.77: [24385]: --> [20:+FCS:1,3,0,2,0,0,0,3]
Mar 25 03:17:33.30: [24385]: --> [7:CONNECT]
Mar 25 03:17:33.30: [24385]: SEND begin page
Mar 25 03:17:58.56: [24385]: SENT 29050 bytes of data
Mar 25 03:17:58.56: [24385]: SEND 1D RTC
Mar 25 03:17:58.56: [24385]: SEND end page
Mar 25 03:17:58.56: [24385]: SEND send MPS (more pages, same document)
Mar 25 03:18:11.81: [24385]: --> [5:ERROR]
Mar 25 03:18:11.81: [24385]: SEND recv RTN (retrain negative)
Mar 25 03:18:11.81: [24385]: <-- [7:AT+FKS\r]
Mar 25 03:18:13.25: [24385]: --> [7:+FHS:02]
Mar 25 03:18:13.25: [24385]: REMOTE HANGUP: Call aborted, from +FK or <CAN> (c
ode 2)
Mar 25 03:18:13.25: [24385]: --> [5:ERROR]
Mar 25 03:18:13.25: [24385]: MODEM Command error
Mar 25 03:18:13.25: [24385]: <-- [5:ATH0\r]
Mar 25 03:18:13.44: [24385]: --> [10:NO CARRIER]
Mar 25 03:18:13.44: [24385]: MODEM No carrier
Mar 25 03:18:13.44: [24385]: SESSION END
To: LTN.BRD@RMM.spri Date: 03/25/98 00:02
Error: Unspecified Transmit Phase B error
---- Transcript of session follows ----
Mar 25 00:02:18.27: [22884]: SESSION BEGIN 00003314 91228581006
Mar 25 00:02:18.27: [22884]: SEND FAX: JOB 1425 DEST +91228581006 COMMID 000033
14
Mar 25 00:02:18.27: [22884]: DELAY 2600 ms
Mar 25 00:02:20.88: [22884]: <-- [36:AT&B1&N0&S0S18=4S38.3=1E0V1Q0S0=0H0\r]
Mar 25 00:02:21.04: [22884]: --> [2:OK]
Mar 25 00:02:21.04: [22884]: <-- [21:ATS8=2S7=60&H3&D2&C1\r]
Mar 25 00:02:21.05: [22884]: --> [2:OK]
Mar 25 00:02:21.05: [22884]: <-- [14:AT+FCLASS=2.0\r]
Mar 25 00:02:21.06: [22884]: --> [2:OK]
Mar 25 00:02:21.06: [22884]: <-- [9:AT+FLO=2\r]
Mar 25 00:02:21.07: [22884]: --> [2:OK]
Mar 25 00:02:21.07: [22884]: <-- [9:AT+FPP=0\r]
Mar 25 00:02:21.08: [22884]: --> [2:OK]
Mar 25 00:02:21.08: [22884]: <-- [9:AT+FBO=0\r]
Mar 25 00:02:21.09: [22884]: --> [2:OK]
Mar 25 00:02:21.09: [22884]: <-- [10:AT+FCT=30\r]
Mar 25 00:02:21.10: [22884]: --> [2:OK]
Mar 25 00:02:21.10: [22884]: <-- [15:AT+FNR=1,1,1,1\r]
Mar 25 00:02:21.11: [22884]: --> [2:OK]
Mar 25 00:02:21.11: [22884]: <-- [9:AT+FIE=0\r]
Mar 25 00:02:21.12: [22884]: --> [2:OK]
Mar 25 00:02:21.12: [22884]: <-- [23:AT+FCC=1,5,2,2,1,0,0,0\r]
Mar 25 00:02:21.13: [22884]: --> [2:OK]
Mar 25 00:02:21.13: [22884]: <-- [5:ATM0\r]
Mar 25 00:02:21.14: [22884]: --> [2:OK]
Mar 25 00:02:21.14: [22884]: <-- [14:AT+FCLASS=2.0\r]
Mar 25 00:02:21.25: [22884]: --> [2:OK]
Mar 25 00:02:21.25: [22884]: <-- [9:AT+FLO=2\r]
Mar 25 00:02:21.36: [22884]: --> [2:OK]
Mar 25 00:02:21.36: [22884]: <-- [9:AT+FPP=0\r]
Mar 25 00:02:21.47: [22884]: --> [2:OK]
Mar 25 00:02:21.47: [22884]: <-- [9:AT+FBO=0\r]
Mar 25 00:02:21.58: [22884]: --> [2:OK]
Mar 25 00:02:21.58: [22884]: <-- [10:AT+FCT=30\r]
Mar 25 00:02:21.69: [22884]: --> [2:OK]
Mar 25 00:02:21.69: [22884]: <-- [15:AT+FNR=1,1,1,1\r]
Mar 25 00:02:21.80: [22884]: --> [2:OK]
Mar 25 00:02:21.80: [22884]: <-- [9:AT+FIE=0\r]
Mar 25 00:02:21.91: [22884]: --> [2:OK]
Mar 25 00:02:21.91: [22884]: <-- [23:AT+FCC=1,5,2,2,1,0,0,0\r]
Mar 25 00:02:22.02: [22884]: --> [2:OK]
Mar 25 00:02:22.02: [22884]: <-- [24:AT+FLI="SpaceNET India"\r]
Mar 25 00:02:22.13: [22884]: --> [2:OK]
Mar 25 00:02:22.13: [22884]: DIAL 8581006
Mar 25 00:02:22.13: [22884]: <-- [12:ATDT8581006\r]
Mar 25 00:03:46.75: [22884]: --> [7:+FHS:20]
Mar 25 00:03:46.75: [22884]: REMOTE HANGUP: Unspecified Transmit Phase B error
(code 20)
Mar 25 00:03:46.75: [22884]: SEND FAILED: Unspecified Transmit Phase B error
Mar 25 00:03:46.75: [22884]: <-- [5:ATH0\r]
Mar 25 00:03:46.75: [22884]: --> [2:OK]
Mar 25 00:03:46.77: [22884]: SESSION END
To: LTN.BRD@RMM.spri Date: 03/25/98 00:10
Error: Unspecified Transmit Phase B error
---- Transcript of session follows ----
Mar 25 00:10:02.12: [22948]: SESSION BEGIN 00003318 91228581006
Mar 25 00:10:02.12: [22948]: SEND FAX: JOB 1425 DEST +91228581006 COMMID 000033
18
Mar 25 00:10:02.12: [22948]: DELAY 2600 ms
Mar 25 00:10:04.73: [22948]: <-- [36:AT&B1&N0&S0S18=4S38.3=1E0V1Q0S0=0H0\r]
Mar 25 00:10:04.89: [22948]: --> [2:OK]
Mar 25 00:10:04.89: [22948]: <-- [21:ATS8=2S7=60&H3&D2&C1\r]
Mar 25 00:10:04.90: [22948]: --> [2:OK]
Mar 25 00:10:04.90: [22948]: <-- [14:AT+FCLASS=2.0\r]
Mar 25 00:10:04.91: [22948]: --> [2:OK]
Mar 25 00:10:04.91: [22948]: <-- [9:AT+FLO=2\r]
Mar 25 00:10:04.92: [22948]: --> [2:OK]
Mar 25 00:10:04.92: [22948]: <-- [9:AT+FPP=0\r]
Mar 25 00:10:04.93: [22948]: --> [2:OK]
Mar 25 00:10:04.93: [22948]: <-- [9:AT+FBO=0\r]
Mar 25 00:10:04.94: [22948]: --> [2:OK]
Mar 25 00:10:04.94: [22948]: <-- [10:AT+FCT=30\r]
Mar 25 00:10:04.95: [22948]: --> [2:OK]
Mar 25 00:10:04.95: [22948]: <-- [15:AT+FNR=1,1,1,1\r]
Mar 25 00:10:04.96: [22948]: --> [2:OK]
Mar 25 00:10:04.96: [22948]: <-- [9:AT+FIE=0\r]
Mar 25 00:10:04.97: [22948]: --> [2:OK]
Mar 25 00:10:04.97: [22948]: <-- [23:AT+FCC=1,5,2,2,1,0,0,0\r]
Mar 25 00:10:04.98: [22948]: --> [2:OK]
Mar 25 00:10:04.98: [22948]: <-- [5:ATM0\r]
Mar 25 00:10:04.99: [22948]: --> [2:OK]
Mar 25 00:10:04.99: [22948]: <-- [14:AT+FCLASS=2.0\r]
Mar 25 00:10:05.10: [22948]: --> [2:OK]
Mar 25 00:10:05.10: [22948]: <-- [9:AT+FLO=2\r]
Mar 25 00:10:05.21: [22948]: --> [2:OK]
Mar 25 00:10:05.21: [22948]: <-- [9:AT+FPP=0\r]
Mar 25 00:10:05.32: [22948]: --> [2:OK]
Mar 25 00:10:05.32: [22948]: <-- [9:AT+FBO=0\r]
Mar 25 00:10:05.43: [22948]: --> [2:OK]
Mar 25 00:10:05.43: [22948]: <-- [10:AT+FCT=30\r]
Mar 25 00:10:05.54: [22948]: --> [2:OK]
Mar 25 00:10:05.54: [22948]: <-- [15:AT+FNR=1,1,1,1\r]
Mar 25 00:10:05.65: [22948]: --> [2:OK]
Mar 25 00:10:05.65: [22948]: <-- [9:AT+FIE=0\r]
Mar 25 00:10:05.76: [22948]: --> [2:OK]
Mar 25 00:10:05.76: [22948]: <-- [23:AT+FCC=1,5,2,2,1,0,0,0\r]
Mar 25 00:10:05.87: [22948]: --> [2:OK]
Mar 25 00:10:05.87: [22948]: <-- [24:AT+FLI="SpaceNET India"\r]
Mar 25 00:10:05.98: [22948]: --> [2:OK]
Mar 25 00:10:05.98: [22948]: DIAL 8581006
Mar 25 00:10:05.98: [22948]: <-- [12:ATDT8581006\r]
Mar 25 00:11:24.38: [22948]: --> [7:+FHS:20]
Mar 25 00:11:24.38: [22948]: REMOTE HANGUP: Unspecified Transmit Phase B error
(code 20)
Mar 25 00:11:24.38: [22948]: SEND FAILED: Unspecified Transmit Phase B error
Mar 25 00:11:24.38: [22948]: <-- [5:ATH0\r]
Mar 25 00:11:24.38: [22948]: --> [2:OK]
Mar 25 00:11:24.38: [22948]: SESSION END
[...]
== message from TPC.INT coordinator =======================================
| Date: Wed, 25 Mar 1998 09:44:21 GMT
| To: Shuvam Misra <shuvam@spacenetindia.com>
| cc: Manipal Limited <manipal@cary.com>
| From: "Mr. Arlington Hewes" <tpcadmin@info.tpc.int>
| Subject: Re: NON-DELIVERY OF FAXES!
| Forwarded: Wed, 25 Mar 1998 22:41:02 +0530
| Ajay <ajayshah@igidr.ac.in>
| Wed, 25 Mar 1998 22:40:41 +0530
| prince@bom2.vsnl.net.in
| Ketan Sanghvi <ketan@wanland.com>
|
|
| >>>>> On Mon, 23 Mar 1998, "SM" == Shuvam Misra wrote:
|
| SM> Dear Bijal,
|
| SM> | I've been trying to send out faxes to Mumbai using "tpc.int" but
| SM> never got | through to it! However, the recepients complain that they
| SM> receive about 8-12 | copies of the same fax sent to them. | | Please find
| SM> below the three TRANSMISSION REPORTs for your reference! | | Can you
| SM> please look into the matter? | | Your prompt reply shall be very much
| SM> appreciated.
|
| SM> I have gone through the reports that you have helpfully included. It
| SM> appears that each transmission has attempted to send the same page over
| SM> and over, and each time, the remote fax machine has reported ERROR
| SM> after the full first page has been transmitted. This has resulted in a
| SM> retransmission, and so the first page has been transmitted again and
| SM> again. This has probably resulted in the first page being transmitted
| SM> many times, but without it being treated as a success at the transmitting
| SM> end.
|
| SM> We don't know why this happens. All we know is that it happens every once
| SM> in a while, where the full first page gets transmitted successfully, and
| SM> gets printed by the receiving machine, and then the recipient indicates
| SM> failure to the transmitter, thus causing retransmission.
|
| SM> I am sending a copy of this mail to the administrator of TPC, in the hope
| SM> that he can throw some light on this symptom.
|
| I'm afraid this is a very common mode of failure between faxmodems and fax
| machines (EOP errors). I see it quite often with ZyXel modems, less often
| with Multitech.
|
| If you have the energy, pursue this on the HylaFAX mailing list, with the appro
| priate logfiles, or alternatively chase it up with ZyXel.
|
| Sorry I cannot be more helpful.
|
| -DPN
| --
| Mr. Arlington Hewes (tpcadmin@info.tpc.int)
| The TPC.INT Subdomain (http://www.tpc.int/)
|
| **************************************************
| *** FOR GENERAL INFORMATION ***
| *** Mail to tpcfaq@info.tpc.int ***
| *** FOR A LIST OF CURRENT COVERAGE ***
| *** Mail to tpccover@info.tpc.int ***
| **************************************************
|
------- End of Forwarded Message
-- shuvam misra -------------------------- shuvam@spaceNETindia.com --
-- spaceNET --------------------------------------- +91 22 766 6345 --
----------------------------------------------- fax +91 22 287 3598 --
------------- "Linux: the choice of a GNU generation" ----------------
