Hello Robert,
Thank you for your reply.
Indeed I have been doing research and reading at the hylafax.org site.
I am reluctant to mess with the existing box because it is a production
machine and am concerned about fudging the system up.
The root of the problem I am attempting to address at the moment has to
do with incoming calls/faxes being dropped. The computer has an eight
line modem board, and the incoming calls are configured as a hunt group
with a primary toll-free 800 number (US). The thing is, the problem is
intermittent.
I had read something at the hylafax site regarding a bug in versions
prior to 4.2.5 which seemed similar to the issue I am working on and
thought I may be able to resolve the problem by simply upgrading the fax
server software.
I have a Windows machine with Virtual Server installed which I can use
to experiment with, and have purchased a copy of SUSE Linux professional
(I think it's 10.0). With that in mind, it seems the only thing I am
missing for the moment is a modem board. In any event, this will take
some time to ramp-up and I am under a bit of pressure to get my current
problem resolved.
What I am thinking is to image the computer in it's current state, and
then try an upgrade. If it goes badly I can always re-image the
machine. Any thoughts?
Thanks!
Barry
-----Original Message-----
From: Robert [mailto:rns@xxxxxxxxxx]
Sent: Thursday, May 11, 2006 12:03 AM
To: Oxenberg, Barry; hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] can use help upgrading....
My suggestion Barry is you.
1.) Go to www.hylafax.org and read
2.) Do not touch the working box (Unless it is not working), and build a
box from scratch using a old computer
3.) With number 2 in mind I do not suggest you start with Debian; I
would go with Ubuntu
Hylafax especially the newer builds is fairly simple to configure and
install your obstacle is Linux it's self.
Familiarize yourself with Ubuntu, build a backup fax server, then
attempt to work on a production system.
Robert Silvia
DEXIS, LLC
www.dexray.com
Oxenberg, Barry wrote:
Hello,
I am new to this list, new to world of Linux, and have had no previous
exposure to HylaFAX (I've hit the trifecta!) I recently "inherited"
administration of a Linux box, which I believe is running Debian
GNU/Linux on an Intel platform (I will know better middle of next week
when I will actually be sitting in front of the
computer) and according to the log files it appears to be running
HylaFAX Version 4.2.0 Beta 2a.
Would someone please be so kind as to point me to some documentation
on how to extract and then upgrade the existing version on this box?
If you know of any DETAILED documentation, something like step-by-step
instructions, or would like to volunteer to do some hand-holding I
would be eternally grateful.
Thanks,
Barry
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