Re: [hylafax-users] can use help upgrading....

["Oxenberg, Barry" <boxenberg@xxxxxxxxxxx>]

Hello Robert,
Thank you for your reply.
Indeed I have been doing research and reading at the hylafax.org site.
I am reluctant to mess with the existing box because it is a production
machine and am concerned about fudging the system up.
The root of the problem I am attempting to address at the moment has to
do with incoming calls/faxes being dropped.  The computer has an eight
line modem board, and the incoming calls are configured as a hunt group
with a primary toll-free 800 number (US).  The thing is, the problem is
intermittent.
I had read something at the hylafax site regarding a bug in versions
prior to 4.2.5 which seemed similar to the issue I am working on and
thought I may be able to resolve the problem by simply upgrading the fax
server software.
I have a Windows machine with Virtual Server installed which I can use
to experiment with, and have purchased a copy of SUSE Linux professional
(I think it's 10.0).  With that in mind, it seems the only thing I am
missing for the moment is a modem board.  In any event, this will take
some time to ramp-up and I am under a bit of pressure to get my current
problem resolved.
What I am thinking is to image the computer in it's current state, and
then try an upgrade.  If it goes badly I can always re-image the
machine.  Any thoughts?
Thanks!
Barry
 

-----Original Message-----
From: Robert [mailto:rns@xxxxxxxxxx] 
Sent: Thursday, May 11, 2006 12:03 AM
To: Oxenberg, Barry; hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] can use help upgrading....

My suggestion Barry is you.

1.) Go to www.hylafax.org and read
2.) Do not touch the working box (Unless it is not working), and build a
box from scratch using a old computer
3.) With number 2 in mind I do not suggest you start with Debian; I
would go with Ubuntu

Hylafax especially the newer builds is fairly simple to configure and
install your obstacle is Linux it's self.

Familiarize yourself with Ubuntu, build a backup fax server, then
attempt to work on a production system.

Robert Silvia
DEXIS, LLC
www.dexray.com

Oxenberg, Barry wrote:
> Hello,
> I am new to this list, new to world of Linux, and have had no previous

> exposure to HylaFAX (I've hit the trifecta!) I recently "inherited" 
> administration of a Linux box, which I believe is running Debian 
> GNU/Linux on an Intel platform (I will know better middle of next week

> when I will actually be sitting in front of the
> computer) and according to the log files it appears to be running 
> HylaFAX Version 4.2.0 Beta 2a.
> Would someone please be so kind as to point me to some documentation 
> on how to extract and then upgrade the existing version on this box?
> If you know of any DETAILED documentation, something like step-by-step

> instructions, or would like to volunteer to do some hand-holding I 
> would be eternally grateful.
> Thanks,
> Barry
>
> **********************************************************************
> This message contains confidential information intended only for the 
> use of the addressee(s) named above and may contain information that 
> is legally privileged.  If you are not the addressee, or the person 
> responsible for delivering it to the addressee, you are hereby 
> notified that reading, disseminating, distributing or copying this 
> message is strictly prohibited.  If you have received this message by 
> mistake, please immediately notify us by replying to the message and 
> delete the original message immediately thereafter.
>
> Thank you.
>
>

> FADLD Tag
> **********************************************************************
>


____________________ HylaFAX(tm) Users Mailing List _______________________
  To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
 On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
  *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*