Re: [hylafax-users] How to troubleshoot modem answering problem?

[Joe <joe@xxxxxxxxxxxxxxx>]

Lee Howard wrote:
> Joe wrote:
>
> > I have a modem that stopped answering the line.  I have
> > confirmed that the line is in fact ringing to the modem.
> > I have done a "hylafax stop" then "hylafax start" with
> > no luck.  I have not tried to reboot the server.  The
> > modems are MultiTech MULTIMODEM ZPX INTERNAL V.92
> > ( MT5634ZPX-PCI-U-NV ).  Faxstat shows running and idle
> > while it is ringing.  I have not made the modem "down"
> > with faxstate.  I have connected to the modem with cu
> > and any command I issue responds with OK.  What is a
> > good procedure to use to figure out why it won't answer? 
>
>
> Someone the other day resolved this issue with one of these cards by 
> reseating the card (power off, remove, reinsert, power on).
>
> Lee.

I did this and it works now but it makes me uncomfortable.  We'll have to see
how long it stays working.

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