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[hylafax-users] Failure to receive silence (error log + probemodem report included).



Dear friends,

we receive a strange error when we try to receive faxes with 
hylafax 4.2.0 on Mandrake LE2005. 

The error is Failure to receive silence. The error log is 
here attached. We also attached the result of probmode.

Thanks in advance.

LOG OF THE FAILED ATTEMPT

An attempt to receive facsimile on ttyS0 failed because:

    Failure to receive silence.

    ---- Transcript of session follows ----

Dec 21 10:55:56.08: [19377]: SESSION BEGIN 000000002 
441535648555
Dec 21 10:55:56.08: [19377]: HylaFAX (tm) Version 4.2.0
Dec 21 10:55:56.08: [19377]: <-- [4:ATA\r]
Dec 21 10:56:00.78: [19377]: --> [7:CONNECT]
Dec 21 10:56:00.78: [19377]: ANSWER: FAX CONNECTION  DEVICE 
'/dev/ttyS0'
Dec 21 10:56:00.78: [19377]: RECV FAX: begin
Dec 21 10:56:01.91: [19377]: --> [7:CONNECT]
Dec 21 10:56:02.72: [19377]: --> [7:CONNECT]
Dec 21 10:56:03.19: [19377]: --> [2:OK]
Dec 21 10:56:03.19: [19377]: <-- [9:AT+FRH=3\r]
Dec 21 10:56:03.30: [19377]: --> [7:CONNECT]
Dec 21 10:56:05.03: [19377]: --> [2:OK]
Dec 21 10:56:05.03: [19377]: REMOTE TSI "01535210472"
Dec 21 10:56:05.03: [19377]: <-- [9:AT+FRH=3\r]
Dec 21 10:56:05.04: [19377]: --> [7:CONNECT]
Dec 21 10:56:05.38: [19377]: --> [2:OK]
Dec 21 10:56:05.38: [19377]: REMOTE wants 14400 bit/s
Dec 21 10:56:05.38: [19377]: REMOTE wants A4 page width (215 
mm)
Dec 21 10:56:05.38: [19377]: REMOTE wants unlimited page 
length
Dec 21 10:56:05.38: [19377]: REMOTE wants 3.85 line/mm
Dec 21 10:56:05.38: [19377]: REMOTE wants 1-D MH
Dec 21 10:56:05.38: [19377]: RECV training at v.17 14400 
bit/s
Dec 21 10:56:05.38: [19377]: <-- [11:AT+FRM=145\r]
Dec 21 10:56:07.19: [19377]: --> [7:CONNECT]
Dec 21 10:56:08.69: [19377]: RECV: TCF 2719 bytes, 0% 
non-zero, 2697 zero-run
Dec 21 10:56:08.70: [19377]: --> [10:NO CARRIER]
Dec 21 10:56:08.70: [19377]: DELAY 75 ms
Dec 21 10:56:08.77: [19377]: TRAINING succeeded
Dec 21 10:56:08.77: [19377]: <-- [9:AT+FTH=3\r]
Dec 21 10:56:09.78: [19377]: --> [7:CONNECT]
Dec 21 10:56:10.05: [19377]: --> [2:OK]
Dec 21 10:56:10.05: [19377]: <-- [11:AT+FRM=146\r]
Dec 21 10:56:10.97: [19377]: --> [7:CONNECT]
Dec 21 10:56:10.97: [19377]: RECV: begin page
Dec 21 10:56:24.03: [19377]: RECV: 1261 total lines, 0 bad 
lines, 0 consecutive bad lines
Dec 21 10:56:24.03: [19377]: RECV: end page
Dec 21 10:56:24.03: [19377]: --> [10:NO CARRIER]
Dec 21 10:56:24.03: [19377]: <-- [9:AT+FRH=3\r]
Dec 21 10:56:24.21: [19377]: --> [7:CONNECT]
Dec 21 10:56:25.27: [19377]: --> [2:OK]
Dec 21 10:56:25.27: [19377]: RECV recv EOP (no more pages or 
documents)
Dec 21 10:56:25.27: [19377]: <-- [9:AT+FRS=7\r]
Dec 21 10:56:55.27: [19377]: MODEM <Timeout>
Dec 21 10:56:55.27: [19377]: RECV FAX (000000002): 
recvq/fax000000001.tif from 01535210472, route to 
<unspecified>, 0 pages
 in 0:55
Dec 21 10:56:55.29: [19377]: RECV FAX: Failure to receive 
silence.
Dec 21 10:56:55.29: [19377]: <-- [9:AT+FTH=3\r]
Dec 21 10:56:55.39: [19377]: --> [2:OK]
Dec 21 10:56:55.39: [19377]: RECV FAX (000000002): session 
with 01535210472 terminated abnormally: Failure to receive 
silence.
Dec 21 10:56:55.39: [19377]: RECV FAX: bin/faxrcvd 
"recvq/fax000000001.tif" "ttyS0" "000000002" "Failure to 
receive silence
." "" ""
Dec 21 10:56:55.40: [19377]: RECV FAX: end
Dec 21 10:56:55.40: [19377]: SESSION END


RESULT OF PROBEMODEM

[root@localhost ~]# probemodem ttyS0

Now we are going to probe the tty port.  This takes a few 
seconds,
so be patient.  Note that if you do not have the modem 
cabled to
the port, or the modem is turned off, this may hang (just go 
and
cable up the modem or turn it on, or whatever).

Probing for best speed to talk to modem: 38400 OK.

This looks like a Class 1 and 2 modem.

ATI0    RESULT = "OK"   RESPONSE = "AT&T V.34 + ETC + 
Autosync + HOMOL + 1634 +Class 1 & 2 FAX/MODEM"
ATI1    RESULT = "OK"   RESPONSE = "092"
ATI2    RESULT = "OK"   RESPONSE = "ROM IS OK"
ATI3    RESULT = "OK"   RESPONSE = "DDS-03 9/27/95"
ATI4    RESULT = "OK"   RESPONSE = "007040C0040000"
ATI5    RESULT = "ERROR"        RESPONSE = "ERROR"
ATI6    RESULT = "ERROR"        RESPONSE = "ERROR"
ATI7    RESULT = "ERROR"        RESPONSE = "ERROR"
ATI8    RESULT = "ERROR"        RESPONSE = "ERROR"
ATI9    RESULT = "ERROR"        RESPONSE = "ERROR"

Class 1 stuff...

AT+FCLASS=?     RESULT = "OK"   RESPONSE = "0,1,2"
AT+FCLASS?      RESULT = "OK"   RESPONSE = "0"
AT+FCLASS=0     RESULT = "OK"   RESPONSE = "OK"
AT+FCLASS=1     RESULT = "OK"   RESPONSE = "OK"
AT+FCLASS?      RESULT = "OK"   RESPONSE = "1"
AT+FJUNK=?      RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FJUNK?       RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FAA=?        RESULT = "OK"   RESPONSE = "0,1"
AT+FAA? RESULT = "OK"   RESPONSE = "0"
AT+FAE=?        RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FAE? RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FTH=?        RESULT = "OK"   RESPONSE = 
"3,24,48,72,73,74,92,93,96,97,98,121,122,145,146"
AT+FRH=?        RESULT = "OK"   RESPONSE = 
"3,24,48,72,73,74,92,93,96,97,98,121,122,145,146"
AT+FTM=?        RESULT = "OK"   RESPONSE = 
"3,24,48,72,73,74,92,93,96,97,98,121,122,145,146"
AT+FRM=?        RESULT = "OK"   RESPONSE = 
"3,24,48,72,73,74,92,93,96,97,98,121,122,145,146"
AT+FTS=?        RESULT = "OK"   RESPONSE = "0-255"
AT+FRS=?        RESULT = "OK"   RESPONSE = "0-255"

Class 2 stuff...

AT+FCLASS=?     RESULT = "OK"   RESPONSE = "0,1,2"
AT+FCLASS?      RESULT = "OK"   RESPONSE = "1"
AT+FCLASS=0     RESULT = "OK"   RESPONSE = "OK"
AT+FCLASS=1     RESULT = "OK"   RESPONSE = "OK"
AT+FCLASS=2     RESULT = "OK"   RESPONSE = "OK"
AT+FCLASS?      RESULT = "OK"   RESPONSE = "2"
AT+FJUNK=?      RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FJUNK?       RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FAA=?        RESULT = "OK"   RESPONSE = "0,1"
AT+FAA? RESULT = "OK"   RESPONSE = "0"
AT+FAXERR=?     RESULT = "OK"   RESPONSE = "0-255"
AT+FAXERR?      RESULT = "OK"   RESPONSE = "0"
AT+FBADLIN=?    RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FBADLIN?     RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FBADMUL=?    RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FBADMUL?     RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FBOR=?       RESULT = "OK"   RESPONSE = "0-3"
AT+FBOR?        RESULT = "OK"   RESPONSE = "0"
AT+FBUF=?       RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FBUF?        RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FBUG=?       RESULT = "OK"   RESPONSE = "0"
AT+FBUG?        RESULT = "OK"   RESPONSE = "0"
AT+FCIG=?       RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FCIG?        RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FCQ=?        RESULT = "OK"   RESPONSE = "0"
AT+FCQ? RESULT = "OK"   RESPONSE = "0"
AT+FCR=?        RESULT = "OK"   RESPONSE = "0,1"
AT+FCR? RESULT = "OK"   RESPONSE = "0"
AT+FTBC=?       RESULT = "OK"   RESPONSE = "0"
AT+FTBC?        RESULT = "OK"   RESPONSE = "0"
AT+FDCC=?       RESULT = "OK"   RESPONSE = "(0,1),(0-5),(0),
(0-2),(0),(0),(0),(0-7)"
AT+FDCC?        RESULT = "OK"   RESPONSE = "1,5,0,2,0,0,0,0"
AT+FDCS=?       RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FDCS?        RESULT = "OK"   RESPONSE = "0,0,0,0,0,0,0,0"
AT+FDIS=?       RESULT = "OK"   RESPONSE = "(0,1),(0-5),(0),
(0-2),(0),(0),(0),(0-7)"
AT+FDIS?        RESULT = "OK"   RESPONSE = "1,5,0,2,0,0,0,0"
AT+FDT=?        RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FDT? RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FECM=?       RESULT = "OK"   RESPONSE = "0"
AT+FECM?        RESULT = "OK"   RESPONSE = "0"
AT+FET=?        RESULT = "OK"   RESPONSE = "0-7"
AT+FET? RESULT = "OK"   RESPONSE = "0"
AT+FLID=?       RESULT = "OK"   RESPONSE = "(20)(32-127)"
AT+FLID?        RESULT = "OK"   RESPONSE = "OK"
AT+FLNFC=?      RESULT = "OK"   RESPONSE = "0"
AT+FLNFC?       RESULT = "OK"   RESPONSE = "0"
AT+FLPL=?       RESULT = "OK"   RESPONSE = "0"
AT+FLPL?        RESULT = "OK"   RESPONSE = "0"
AT+FMDL?        RESULT = "OK"   RESPONSE = "HSM288xCF"
AT+FMFR?        RESULT = "OK"   RESPONSE = "AT&T"
AT+FMINSP=?     RESULT = "OK"   RESPONSE = "0-3"
AT+FMINSP?      RESULT = "OK"   RESPONSE = "0"
AT+FPHCTO=?     RESULT = "OK"   RESPONSE = "0-255"
AT+FPHCTO?      RESULT = "OK"   RESPONSE = "30"
AT+FPTS=?       RESULT = "OK"   RESPONSE = "1-3"
AT+FPTS?        RESULT = "OK"   RESPONSE = "0"
AT+FRBC=?       RESULT = "OK"   RESPONSE = "0"
AT+FRBC?        RESULT = "OK"   RESPONSE = "0"
AT+FREL=?       RESULT = "OK"   RESPONSE = "0"
AT+FREL?        RESULT = "OK"   RESPONSE = "0"
AT+FREV?        RESULT = "OK"   RESPONSE = "CL2 V4.00"
AT+FSPL=?       RESULT = "OK"   RESPONSE = "0"
AT+FSPL?        RESULT = "OK"   RESPONSE = "0"
AT+FTBC=?       RESULT = "OK"   RESPONSE = "0"
AT+FTBC?        RESULT = "OK"   RESPONSE = "0"
AT+FVRFC=?      RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FVRFC?       RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FWDFC=?      RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FWDFC?       RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FK=? RESULT = "ERROR"        RESPONSE = "+FHNG:2"



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