[hylafax-users] problems receiving faxes

[Adrian Pintilie <adrian.pintilie@xxxxxxxxxxx>]

Hi Everybody,

I am using hylafax and i am just love it! Great software!

I used it to send over 40 faxes so i am sure that it works sending.
However, I have problems receiving faxes. I receive the TIFF file, but
looks corrupted. It has just a bunch of horizontal lines. I checked the
logs of the received fax (here attached) and there is are no error. I
tried to look for help myself before deciding to ask the list. The FAQ
section was not helpful as well.

Any hints where to look for the problem?

Many thanks for any advice

Adrian

Nov 25 16:41:37.18: [  670]: SESSION BEGIN 000000128 40234516496
Nov 25 16:41:37.18: [  670]: HylaFAX (tm) Version 4.2.1
Nov 25 16:41:37.18: [  670]: <-- [4:ATA\r]
Nov 25 16:41:42.40: [  670]: --> [7:CONNECT]
Nov 25 16:41:42.40: [  670]: ANSWER: FAX CONNECTION  DEVICE '/dev/modem'
Nov 25 16:41:42.40: [  670]: RECV FAX: begin
Nov 25 16:41:42.40: [  670]: <-- data [32]
Nov 25 16:41:42.40: [  670]: <-- data [2]
Nov 25 16:41:44.29: [  670]: --> [7:CONNECT]
Nov 25 16:41:44.35: [  670]: <-- data [23]
Nov 25 16:41:44.35: [  670]: <-- data [2]
Nov 25 16:41:45.10: [  670]: --> [7:CONNECT]
Nov 25 16:41:45.10: [  670]: <-- data [10]
Nov 25 16:41:45.10: [  670]: <-- data [2]
Nov 25 16:41:45.51: [  670]: --> [2:OK]
Nov 25 16:41:45.51: [  670]: <-- [9:AT+FRH=3\r]
Nov 25 16:41:46.09: [  670]: --> [7:CONNECT]
Nov 25 16:41:47.78: [  670]: --> [2:OK]
Nov 25 16:41:47.78: [  670]: REMOTE TSI "0233228084"
Nov 25 16:41:47.78: [  670]: <-- [9:AT+FRH=3\r]
Nov 25 16:41:47.82: [  670]: --> [7:CONNECT]
Nov 25 16:41:48.13: [  670]: --> [2:OK]
Nov 25 16:41:48.13: [  670]: REMOTE wants 9600 bit/s
Nov 25 16:41:48.13: [  670]: REMOTE wants A4 page width (215 mm)
Nov 25 16:41:48.13: [  670]: REMOTE wants unlimited page length
Nov 25 16:41:48.13: [  670]: REMOTE wants 3.85 line/mm
Nov 25 16:41:48.13: [  670]: REMOTE wants 1-D MH
Nov 25 16:41:48.13: [  670]: RECV training at v.29 9600 bit/s
Nov 25 16:41:48.13: [  670]: <-- [10:AT+FRM=96\r]
Nov 25 16:41:48.48: [  670]: --> [7:CONNECT]
Nov 25 16:41:49.99: [  670]: RECV: TCF 1816 bytes, 0% non-zero, 1802 zero-run
Nov 25 16:41:49.99: [  670]: --> [10:NO CARRIER]
Nov 25 16:41:49.99: [  670]: DELAY 75 ms
Nov 25 16:41:50.07: [  670]: TRAINING succeeded
Nov 25 16:41:50.09: [  670]: <-- [9:AT+FTH=3\r]
Nov 25 16:41:50.23: [  670]: --> [7:CONNECT]
Nov 25 16:41:50.23: [  670]: <-- data [3]
Nov 25 16:41:50.23: [  670]: <-- data [2]
Nov 25 16:41:51.45: [  670]: --> [2:OK]
Nov 25 16:41:51.46: [  670]: <-- [10:AT+FRM=96\r]
Nov 25 16:41:51.96: [  670]: --> [7:CONNECT]
Nov 25 16:41:51.96: [  670]: RECV: begin page
Nov 25 16:42:37.64: [  670]: RECV: 1139 total lines, 0 bad lines, 0 consecutive bad lines
Nov 25 16:42:37.64: [  670]: RECV: end page
Nov 25 16:42:37.64: [  670]: --> [10:NO CARRIER]
Nov 25 16:42:37.64: [  670]: <-- [9:AT+FRH=3\r]
Nov 25 16:42:37.85: [  670]: --> [7:CONNECT]
Nov 25 16:42:38.90: [  670]: --> [2:OK]
Nov 25 16:42:38.90: [  670]: RECV recv MPS (more pages, same document)
Nov 25 16:42:38.90: [  670]: DELAY 70 ms
Nov 25 16:42:38.98: [  670]: <-- [9:AT+FTH=3\r]
Nov 25 16:42:39.21: [  670]: --> [7:CONNECT]
Nov 25 16:42:39.21: [  670]: RECV send MCF (message confirmation)
Nov 25 16:42:39.21: [  670]: <-- data [3]
Nov 25 16:42:39.21: [  670]: <-- data [2]
Nov 25 16:42:39.21: [  670]: RECV FAX (000000128): from 0233228084, page 1 in 0:49, INF, 3.85 line/mm, 1-D MH, 9600 bit/s
Nov 25 16:42:40.43: [  670]: --> [2:OK]
Nov 25 16:42:40.43: [  670]: <-- [10:AT+FRM=96\r]
Nov 25 16:42:40.85: [  670]: --> [7:CONNECT]
Nov 25 16:42:40.85: [  670]: RECV: begin page
Nov 25 16:43:15.29: [  670]: RECV: 1142 total lines, 0 bad lines, 0 consecutive bad lines
Nov 25 16:43:15.29: [  670]: RECV: end page
Nov 25 16:43:15.29: [  670]: --> [10:NO CARRIER]
Nov 25 16:43:15.29: [  670]: <-- [9:AT+FRH=3\r]
Nov 25 16:43:15.50: [  670]: --> [7:CONNECT]
Nov 25 16:43:16.65: [  670]: --> [2:OK]
Nov 25 16:43:16.65: [  670]: RECV recv EOP (no more pages or documents)
Nov 25 16:43:16.65: [  670]: DELAY 70 ms
Nov 25 16:43:16.73: [  670]: <-- [9:AT+FTH=3\r]
Nov 25 16:43:16.96: [  670]: --> [7:CONNECT]
Nov 25 16:43:16.96: [  670]: <-- data [3]
Nov 25 16:43:16.96: [  670]: <-- data [2]
Nov 25 16:43:18.18: [  670]: --> [2:OK]
Nov 25 16:43:18.18: [  670]: RECV send MCF (message confirmation)
Nov 25 16:43:18.18: [  670]: <-- [9:AT+FRH=3\r]
Nov 25 16:43:18.19: [  670]: RECV FAX (000000128): from 0233228084, page 2 in 0:39, INF, 3.85 line/mm, 1-D MH, 9600 bit/s
Nov 25 16:43:18.19: [  670]: RECV FAX (000000128): recvq/fax000000059.tif from 0233228084, route to <unspecified>, 2 pages in 1:36
Nov 25 16:43:18.35: [  670]: --> [7:CONNECT]
Nov 25 16:43:19.52: [  670]: --> [2:OK]
Nov 25 16:43:19.52: [  670]: RECV FAX: bin/faxrcvd "recvq/fax000000059.tif" "modem" "000000128" "" "" ""
Nov 25 16:43:19.52: [  670]: RECV FAX: end
Nov 25 16:43:19.52: [  670]: SESSION END