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Re: [hylafax-users] High failure rate on sending



Lee,

Thanks for your help with this issue. It did turn out to be the modem. I bought a new one today and it successfully sent to all of the numbers I'd previously had issues with.

Thanks again.
Daniel.

Lee Howard wrote:

Daniel,

At this point I would start to consider the modem hardware/firmware suspect.

There may be some kind of initialization that would work around the problem, but that may require you to contact and work with the manufacturer.

Thanks,

Lee.


Daniel Hillhouse wrote:


Thanks Lee.

I was using xonxoff so I changed that to rtscts but it still had errors. This time it didn't resubmit those sections. Here is the bottom of the new log. Everything went fine up to frame 255.

...
Nov 04 15:46:04.22: [ 9837]: SEND send frame number 255
Nov 04 15:46:04.22: [ 9837]: DELAY 200 ms
Nov 04 15:46:04.41: [ 9837]: <-- [11:AT+FTM=146\r]
Nov 04 15:46:04.91: [ 9837]: --> [7:CONNECT]
Nov 04 15:46:43.30: [ 9837]: --> [2:OK]
Nov 04 15:46:43.30: [ 9837]: <-- [9:AT+FTS=9\r]
Nov 04 15:46:43.32: [ 9837]: --> [2:OK]
Nov 04 15:46:43.32: [ 9837]: <-- [9:AT+FTH=3\r]
Nov 04 15:46:43.37: [ 9837]: --> [7:CONNECT]
Nov 04 15:46:44.79: [ 9837]: --> [2:OK]
Nov 04 15:46:44.79: [ 9837]: SEND send PPS (partial page signal)
Nov 04 15:46:44.79: [ 9837]: SEND send NULL (more blocks, same page)
Nov 04 15:46:44.79: [ 9837]: <-- [9:AT+FRH=3\r]
Nov 04 15:46:45.47: [ 9837]: --> [7:CONNECT]
Nov 04 15:46:49.72: [ 9837]: --> [2:OK]
Nov 04 15:46:49.72: [ 9837]: HDLC frame too short (0 bytes)
Nov 04 15:46:49.72: [ 9837]: <-- [9:AT+FRS=7\r]
Nov 04 15:46:49.74: [ 9837]: --> [2:OK]
Nov 04 15:46:49.74: [ 9837]: <-- [9:AT+FTH=3\r]
Nov 04 15:46:49.79: [ 9837]: --> [7:CONNECT]
Nov 04 15:46:51.11: [ 9837]: --> [2:OK]
Nov 04 15:46:51.11: [ 9837]: SEND send CRP (command repeat)
Nov 04 15:46:51.11: [ 9837]: <-- [9:AT+FRH=3\r]
Nov 04 15:46:54.21: [ 9837]: --> [0:]
Nov 04 15:46:54.21: [ 9837]: MODEM <Empty line>
Nov 04 15:46:54.41: [ 9837]: MODEM <Timeout>
Nov 04 15:46:54.41: [ 9837]: <-- [9:AT+FTH=3\r]
Nov 04 15:46:54.46: [ 9837]: --> [7:CONNECT]
Nov 04 15:46:55.88: [ 9837]: --> [2:OK]
Nov 04 15:46:55.88: [ 9837]: SEND send PPS (partial page signal)
Nov 04 15:46:55.88: [ 9837]: SEND send NULL (more blocks, same page)
Nov 04 15:46:55.88: [ 9837]: <-- [9:AT+FRH=3\r]
Nov 04 15:46:56.54: [ 9837]: --> [7:CONNECT]
Nov 04 15:47:00.82: [ 9837]: --> [2:OK]
Nov 04 15:47:00.82: [ 9837]: HDLC frame too short (0 bytes)
Nov 04 15:47:00.82: [ 9837]: <-- [9:AT+FRS=7\r]
Nov 04 15:47:00.84: [ 9837]: --> [2:OK]
Nov 04 15:47:00.84: [ 9837]: <-- [9:AT+FTH=3\r]
Nov 04 15:47:00.89: [ 9837]: --> [7:CONNECT]
Nov 04 15:47:02.21: [ 9837]: --> [2:OK]
Nov 04 15:47:02.21: [ 9837]: SEND send CRP (command repeat)
Nov 04 15:47:02.21: [ 9837]: <-- [9:AT+FRH=3\r]
Nov 04 15:47:05.31: [ 9837]: --> [0:]
Nov 04 15:47:05.31: [ 9837]: MODEM <Empty line>
Nov 04 15:47:05.51: [ 9837]: MODEM <Timeout>
Nov 04 15:47:05.51: [ 9837]: <-- [9:AT+FTH=3\r]
Nov 04 15:47:05.56: [ 9837]: --> [7:CONNECT]
Nov 04 15:47:06.98: [ 9837]: --> [2:OK]
Nov 04 15:47:06.98: [ 9837]: SEND send PPS (partial page signal)
Nov 04 15:47:06.98: [ 9837]: SEND send NULL (more blocks, same page)
Nov 04 15:47:06.98: [ 9837]: <-- [9:AT+FRH=3\r]
Nov 04 15:47:07.66: [ 9837]: --> [7:CONNECT]
Nov 04 15:47:09.73: [ 9837]: --> [2:OK]
Nov 04 15:47:09.73: [ 9837]: HDLC frame with bad control field 0x20
Nov 04 15:47:09.73: [ 9837]: <-- [9:AT+FRS=7\r]
Nov 04 15:47:09.75: [ 9837]: --> [2:OK]
Nov 04 15:47:09.75: [ 9837]: <-- [9:AT+FTH=3\r]
Nov 04 15:47:09.80: [ 9837]: --> [7:CONNECT]
Nov 04 15:47:11.11: [ 9837]: --> [2:OK]
Nov 04 15:47:11.11: [ 9837]: SEND send CRP (command repeat)
Nov 04 15:47:11.11: [ 9837]: <-- [9:AT+FRH=3\r]
Nov 04 15:47:14.21: [ 9837]: --> [0:]
Nov 04 15:47:14.21: [ 9837]: MODEM <Empty line>
Nov 04 15:47:14.41: [ 9837]: MODEM <Timeout>
Nov 04 15:47:14.41: [ 9837]: No response to PPS repeated 3 times.
Nov 04 15:47:14.41: [ 9837]: SEND end page
Nov 04 15:47:14.41: [ 9837]: <-- [9:AT+FTH=3\r]
Nov 04 15:47:14.46: [ 9837]: --> [7:CONNECT]
Nov 04 15:47:15.78: [ 9837]: --> [2:OK]
Nov 04 15:47:15.78: [ 9837]: SEND FAILED: JOB 367



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