Re: [hylafax-users] a destination that is all errors

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Peter Halliday wrote:

> When I do a xferfaxlog -dest* there is a destination that has no Pages 
> sent just all errors.  Usually this has meant in the past this isn't 
> really a fax number.  I called the number and it sounded not like a 
> typical fax.  This is one of the conversations.  I don't know how to 
> read this though
>
> Nov 03 20:00:13.82: [13400]: SESSION BEGIN 000542522 17314248322
> Nov 03 20:00:13.82: [13400]: HylaFAX (tm) Version 4.2.2
> Nov 03 20:00:13.82: [13400]: SEND FAX: JOB 2316979 DEST 7314248322 
> COMMID 000542522 DEVICE '/dev/ttyds14'


Eicon Diva Server?

> Nov 03 20:00:13.82: [13400]: <-- [10:AT+FBOR=0\r]
> Nov 03 20:00:13.82: [13400]: --> [2:OK]
> Nov 03 20:00:13.82: [13400]: <-- [13:AT+FPHCTO=30\r]
> Nov 03 20:00:13.82: [13400]: --> [5:ERROR]


This isn't the problem, but you would do well to set:

 Class2PHCTOCmd: none

> Nov 03 20:00:13.82: [13400]: MODEM Command error
> Nov 03 20:00:13.82: [13400]: <-- [24:AT+FDCC=1,D,2,2,0,2,0,0\r]
> Nov 03 20:00:13.82: [13400]: --> [2:OK]
> Nov 03 20:00:13.82: [13400]: DIAL 17314248322
> Nov 03 20:00:13.82: [13400]: <-- [23:ATS0=255;DT17314248322\r]
> Nov 03 20:01:00.89: [13400]: --> [9:+FHNG: 11]


It probably doesn't make a difference, but why do you set ATS0=255 in 
your ModemDialCmd?

Anyway, in this case I would suggest calling without V.34-Fax support.  
So in your DestControls for this destination set:

*  ^17314248322 Class2DCCQueryCmd = "!(0-1),(0-5),(0-2),(0-2),0,(0-2),0,0"

Note that all that I did was disable V.34-Fax speeds.  I don't know if 
the Diva Server will understand this command to disable V.34 
altogether.  Unfortunately, having V.34 supported in "Class 2" is a bit 
confusing in the first place, but this is the way that Eicon did 
things.  Also note that the +FDCC command is also enabling T.30 Annex C 
ECM half-duplex.  Although this should be theoretically possible on ISDN 
equipment, I've not yet seen any receiver claim support for it (maybe I 
haven't looked hard enough).  So maybe this would be even better:
*
*  ^17314248322 Class2DCCQueryCmd = "!(0-1),(0-5),(0-2),(0-2),0,(0-1),0,0"

In any case the amount of control that HylaFAX has over how the Diva 
Server actually works over-the-wire is fairly limited.  All of these 
settings may make little or no difference at all.  You could also try 
disabling ECM altogether, perhaps...

**  ^17314248322 Class2DCCQueryCmd = "!(0-1),(0-5),(0-2),(0-2),0,0,0,0"

Hope this helps, if not, then I'd suggest a support request to Eicon.

Lee.

*

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