Re: [hylafax-users] Debugging PDF conversion?

[Stephen Carville <stephen@xxxxxxxxxxxxxx>]

HaraldFinnås wrote:
> I'm trying to figure out why conversion from pdf to ps doesn't work. 
> Here's my assumptions on how it's supposed to work, so please correct me 
> if I've misunderstood anything...
>
> Following the instructions for a qmail email gateway, I use recommended 
> script which contains (among others):
>
> /usr/bin/faxmail | /usr/bin/sendfax \
>         -n -f "$SENDER" \
>         -d "$EXT2@`/usr/bin/expr \"$HOST\" : '\(.*\)\.fax$'`"
>
> If I understand this correctly, faxmail will remove most mail headers from 
> the message (keeping from, to, subject etc.) and convert all mime 
> attachments. The output from faxmail will then be processed by sendfax 
> which will convert the text and pdf file to postscript. From what I've 
> been able to figure out, a pdf conversion filter is builtin with Hylafax 
> 4.2 versions unless some other filter is specified in typerules.
>
> When using my gateway now, the pdf conversion seems to fail. I only get a 
> single page containing the from/to/subject/date part from the email, and 
> the log contains:
>
> lastSendFailure:"Communication failure during Phase B/C"
>
> According to a few articles I've found, since the first page is 
> transmitted just fine, this indicates a local configuration error, not a 
> comm. problem.
>
> Now, how can I figure out why the pdf conversion fails? I cannot find 
> anything regarding the conversion filter in the logs.
>
> Using ver. 4.2.1 on CentOS 4.1 btw.

Dunno if this is relevant but I've had problems with pdf2ps which is, I 
think, the convertor hylafax uses by default.  Try running a conversion 
by hand and see if it errors out.  If so try acrobat:

acroread -toPostScript -pairs pdf_file ps_file

and hand the postscript file off to sendfax instead of a PDF.

--
Stephen Carville <stephen@xxxxxxxxxxxxxx>
Unix and Network Admin
Nationwide Totalflood
6033 W. Century Blvd
Los Angeles, CA 90045
310-342-3602

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