[hylafax-users] No dialtone with my new Rockforce modem.

To: HylaFax Users <hylafax-users@xxxxxxxxxxx>
Subject: [hylafax-users] No dialtone with my new Rockforce modem.
From: Mark Ratering <techsupport@xxxxxxxxxxxxxx>
Date: Wed, 29 Jun 2005 15:27:49 -0400

I have this Rockforce Duo+ all set up and i can minicom into it. When i type ath1 and look at the asterisk console i can see that it came off hook. When i hook it up to hylafax however, it says there is no dial tone. When i look at the asterisk log, it says that it never came off hook. Anyone have any idea why this would happen?

Here is a log of it failing: Jun 29 13:07:25 mail FaxSend[7138]: MODEM set DTR OFF Jun 29 13:07:25 mail FaxSend[7138]: DELAY 75 ms Jun 29 13:07:25 mail FaxSend[7138]: MODEM set DTR ON Jun 29 13:07:25 mail FaxSend[7138]: DELAY 2600 ms Jun 29 13:07:28 mail FaxSend[7138]: MODEM set baud rate: 57600 baud, input flow RTS/CTS, output flow RTS/CTS Jun 29 13:07:28 mail FaxSend[7138]: DELAY 10 ms Jun 29 13:07:28 mail FaxSend[7138]: MODEM flush i/o Jun 29 13:07:28 mail FaxSend[7138]: <-- [4:ATZ\r] Jun 29 13:07:29 mail FaxSend[7138]: --> [2:OK] Jun 29 13:07:29 mail FaxSend[7138]: DELAY 3000 ms Jun 29 13:07:32 mail FaxSend[7138]: MODEM flush i/o Jun 29 13:07:32 mail FaxSend[7138]: <-- [10:AT+VCID=1\r] Jun 29 13:07:32 mail FaxSend[7138]: --> [9:AT+VCID=1] Jun 29 13:07:32 mail FaxSend[7138]: --> [2:OK] Jun 29 13:07:32 mail FaxSend[7138]: <-- [7:ATS0=0\r] Jun 29 13:07:32 mail FaxSend[7138]: --> [6:ATS0=0] Jun 29 13:07:32 mail FaxSend[7138]: --> [2:OK] Jun 29 13:07:32 mail FaxSend[7138]: <-- [5:ATE0\r] Jun 29 13:07:32 mail FaxSend[7138]: --> [4:ATE0] Jun 29 13:07:32 mail FaxSend[7138]: --> [2:OK] Jun 29 13:07:32 mail FaxSend[7138]: <-- [5:ATV1\r] Jun 29 13:07:32 mail FaxSend[7138]: --> [2:OK] Jun 29 13:07:32 mail FaxSend[7138]: <-- [5:ATQ0\r] Jun 29 13:07:32 mail FaxSend[7138]: --> [2:OK] Jun 29 13:07:32 mail FaxSend[7138]: <-- [7:ATS8=2\r] Jun 29 13:07:33 mail FaxSend[7138]: --> [2:OK] Jun 29 13:07:33 mail FaxSend[7138]: <-- [8:ATS7=60\r] Jun 29 13:07:33 mail FaxSend[7138]: --> [2:OK] Jun 29 13:07:33 mail FaxSend[7138]: <-- [12:AT+FCLASS=?\r] Jun 29 13:07:33 mail FaxSend[7138]: --> [15:0,1,1.0,2,2.1,8] Jun 29 13:07:33 mail FaxSend[7138]: --> [2:OK] Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports "Data" Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports "Class 1" Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports "Class 2" Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports "Class 1.0" Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports "Class 2.1" Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports "Voice" Jun 29 13:07:33 mail FaxSend[7138]: <-- [14:AT+FCLASS=1.0\r] Jun 29 13:07:33 mail FaxSend[7138]: --> [2:OK] Jun 29 13:07:33 mail FaxSend[7138]: <-- [5:ATI3\r] Jun 29 13:07:33 mail FaxSend[7138]: --> [71:Mainpine Venus V.92 I03.04.02 (0026SD) Voice V2 V92cap 12ns RAM Mercury] Jun 29 13:07:33 mail FaxSend[7138]: --> [2:OK] Jun 29 13:07:33 mail FaxSend[7138]: MODEM: Mfr Mainpine Venus V.92 I03.04.02 (0026SD) Voice V2 V92cap 12ns RAM Mercury Jun 29 13:07:33 mail FaxSend[7138]: <-- [5:ATI0\r] Jun 29 13:07:33 mail FaxSend[7138]: --> [71:Mainpine Venus V.92 I03.04.02 (0026SD) Voice V2 V92cap 12ns RAM Mercury] Jun 29 13:07:33 mail FaxSend[7138]: --> [2:OK] Jun 29 13:07:33 mail FaxSend[7138]: MODEM: Model Mainpine Venus V.92 I03.04.02 (0026SD) Voice V2 V92cap 12ns RAM Mercury Jun 29 13:07:33 mail FaxSend[7138]: <-- [9:AT+FTM=?\r] Jun 29 13:07:33 mail FaxSend[7138]: --> [41:3,24,48,72,73,74,96,97,98,121,122,145,146] Jun 29 13:07:33 mail FaxSend[7138]: --> [2:OK] Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 3.85 line/mm Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 7.7 line/mm Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 15.4 line/mm Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports R16 x 15.4 line/mm Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 200 x 100 dpi Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 200 x 200 dpi Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 200 x 400 dpi Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 300 x 300 dpi Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 2400 bit/s Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 4800 bit/s Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 7200 bit/s Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 9600 bit/s Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 12000 bit/s Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 14400 bit/s Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 16800 bit/s Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 19200 bit/s Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 21600 bit/s Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 24000 bit/s Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 26400 bit/s Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 28800 bit/s Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 31200 bit/s Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 33600 bit/s Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports A4 page width (215 mm) Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports B4 page width (255 mm) Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports A3 page width (303 mm) Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports A4 page length (297 mm) Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports B4 page length (364 mm) Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports unlimited page length Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 1-D MH Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 2-D MR Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 2-D MMR Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports no ECM Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports T.30 Annex A, 64-byte ECM Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports T.30 Annex A, 256-byte ECM Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 0 ms/scanline Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 5 ms/scanline Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 10 ms, 5 ms/scanline Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 10 ms/scanline Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 20 ms, 10 ms/scanline Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 20 ms/scanline Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 40 ms, 20 ms/scanline Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 40 ms/scanline Jun 29 13:07:33 mail FaxSend[7138]: <-- [9:AT+FRM=?\r] Jun 29 13:07:33 mail FaxSend[7138]: --> [41:3,24,48,72,73,74,96,97,98,121,122,145,146] Jun 29 13:07:33 mail FaxSend[7138]: --> [2:OK] Jun 29 13:07:33 mail FaxSend[7138]: MODEM MAINPINE VENUS V.92 I03.04.02 (0026SD) VOICE V2 V92CAP 12NS RAM MERCURY Mainpine Venus V.92 I03.04.02 (0026SD) Voice V2 V92cap 12ns RAM Mercury/ Jun 29 13:07:33 mail FaxSend[7138]: <-- [5:ATM0\r] Jun 29 13:07:33 mail FaxSend[7138]: --> [2:OK] Jun 29 13:07:33 mail FaxSend[7138]: STATE CHANGE: BASE -> RUNNING (timeout 30) Jun 29 13:07:33 mail FaxSend[7138]: MODEM input buffering disabled Jun 29 13:07:33 mail FaxSend[7138]: SEND FAX: JOB 18 DEST 711 COMMID 000000033 DEVICE '/dev/ttyS3' Jun 29 13:07:44 mail FaxSend[7138]: SEND FAILED: JOB 18 DEST 711 ERR No local dialtone

-Mark

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