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[hylafax-users] Troubleshooting receive fax problems
i am experiencing random problems in receiving fax on a fresh new Hylafax
4.2.0 installation on a USR modem
PRoblems seem to arise only in receiving faxes (sending is ok). SOmetimes i
receive only some page, somtimes i receive no page. This happens in about
60% of incoming faxes.
I enclose 2 different error logs, hope this helps to fix my problems
i tried with Class1TCFRecvHack: yes but after this i had lots of
garbage in log files and a commented out the setting.
thanks in advance
max
---------first log
Mar 04 16:59:12.02: [ 3979]: SESSION BEGIN 000000043 390432963656
Mar 04 16:59:12.02: [ 3979]: HylaFAX (tm) Version 4.2.0
Mar 04 16:59:12.02: [ 3979]: <-- [13:AT+FCLASS=1A\r]
Mar 04 16:59:17.31: [ 3979]: --> [7:CONNECT]
Mar 04 16:59:17.31: [ 3979]: ANSWER: FAX CONNECTION DEVICE '/dev/ttyS1'
Mar 04 16:59:17.31: [ 3979]: RECV FAX: begin
Mar 04 16:59:17.31: [ 3979]: <-- data [32]
Mar 04 16:59:17.31: [ 3979]: <-- data [2]
Mar 04 16:59:17.38: [ 3979]: --> [7:CONNECT]
Mar 04 16:59:17.38: [ 3979]: <-- data [23]
Mar 04 16:59:17.38: [ 3979]: <-- data [2]
Mar 04 16:59:18.10: [ 3979]: --> [7:CONNECT]
Mar 04 16:59:18.10: [ 3979]: <-- data [10]
Mar 04 16:59:18.10: [ 3979]: <-- data [2]
Mar 04 16:59:20.28: [ 3979]: --> [2:OK]
Mar 04 16:59:20.28: [ 3979]: <-- [9:AT+FRH=3\r]
Mar 04 16:59:20.56: [ 3979]: --> [7:CONNECT]
Mar 04 16:59:22.34: [ 3979]: --> [2:OK]
Mar 04 16:59:22.34: [ 3979]: REMOTE TSI "Fax"
Mar 04 16:59:22.34: [ 3979]: <-- [9:AT+FRH=3\r]
Mar 04 16:59:22.36: [ 3979]: --> [7:CONNECT]
Mar 04 16:59:22.79: [ 3979]: --> [2:OK]
Mar 04 16:59:22.79: [ 3979]: REMOTE wants 14400 bit/s
Mar 04 16:59:22.79: [ 3979]: REMOTE wants A4 page width (215 mm)
Mar 04 16:59:22.79: [ 3979]: REMOTE wants A4 page length (297 mm)
Mar 04 16:59:22.79: [ 3979]: REMOTE wants 7.7 line/mm
Mar 04 16:59:22.79: [ 3979]: REMOTE wants 1-D MH
Mar 04 16:59:22.79: [ 3979]: RECV training at v.17 14400 bit/s
Mar 04 16:59:22.79: [ 3979]: <-- [11:AT+FRM=145\r]
Mar 04 16:59:24.55: [ 3979]: --> [7:CONNECT]
Mar 04 16:59:26.11: [ 3979]: RECV: TCF 2811 bytes, 3% non-zero, 2699 zero-run
Mar 04 16:59:26.12: [ 3979]: --> [10:NO CARRIER]
Mar 04 16:59:26.12: [ 3979]: DELAY 75 ms
Mar 04 16:59:26.19: [ 3979]: TRAINING succeeded
Mar 04 16:59:26.19: [ 3979]: <-- [9:AT+FTH=3\r]
Mar 04 16:59:26.39: [ 3979]: --> [7:CONNECT]
Mar 04 16:59:26.39: [ 3979]: <-- data [3]
Mar 04 16:59:26.39: [ 3979]: <-- data [2]
Mar 04 16:59:27.56: [ 3979]: --> [2:OK]
Mar 04 16:59:27.56: [ 3979]: <-- [11:AT+FRM=146\r]
Mar 04 16:59:28.20: [ 3979]: --> [7:CONNECT]
Mar 04 16:59:28.20: [ 3979]: RECV: begin page
Mar 04 16:59:38.71: [ 3979]: RECV: 2394 total lines, 0 bad lines, 0
consecutive bad lines
Mar 04 16:59:38.71: [ 3979]: RECV: end page
Mar 04 16:59:38.71: [ 3979]: --> [10:NO CARRIER]
Mar 04 16:59:38.71: [ 3979]: <-- [9:AT+FRH=3\r]
Mar 04 16:59:39.22: [ 3979]: --> [7:CONNECT]
Mar 04 16:59:40.05: [ 3979]: --> [2:OK]
Mar 04 16:59:40.05: [ 3979]: RECV recv MPS (more pages, same document)
Mar 04 16:59:40.05: [ 3979]: <-- [9:AT+FRS=7\r]
Mar 04 16:59:40.25: [ 3979]: --> [2:OK]
Mar 04 16:59:40.25: [ 3979]: <-- [9:AT+FTH=3\r]
Mar 04 17:00:10.25: [ 3979]: MODEM <Timeout>
Mar 04 17:00:10.25: [ 3979]: RECV send MCF (message confirmation)
Mar 04 17:00:10.25: [ 3979]: RECV FAX (000000043): from Fax, page 1 in
0:44, A4, 7.7 line/mm, 1-D MH, 14400 bit/s
Mar 04 17:00:10.25: [ 3979]: <-- data [3]
Mar 04 17:00:10.25: [ 3979]: <-- data [2]
Mar 04 17:00:12.80: [ 3979]: --> [5:ÿ^S~L^P^C]
Mar 04 17:00:12.80: [ 3979]: <-- [11:AT+FRM=146\r]
Mar 04 17:00:13.04: [ 3979]: --> [10:AT+FRM=146]
Mar 04 17:00:13.04: [ 3979]: RECV FAX (000000043): recvq/fax000000023.tif
from Fax, route to <unspecified>, 1 pages in 0:56
Mar 04 17:00:13.04: [ 3979]: RECV FAX: T.30 T2 timeout, expected page not
received
Mar 04 17:00:13.04: [ 3979]: <-- [9:AT+FTH=3\r]
Mar 04 17:00:13.04: [ 3979]: --> [5:ERROR]
Mar 04 17:00:13.04: [ 3979]: RECV FAX (000000043): session with Fax
terminated abnormally: T.30 T2 timeout, expected page not received
Mar 04 17:00:13.04: [ 3979]: RECV FAX: bin/faxrcvd "recvq/fax000000023.tif"
"ttyS1" "000000043" "T.30 T2 timeout, expected page not received" "" ""
Mar 04 17:00:13.04: [ 3979]: RECV FAX: end
Mar 04 17:00:13.04: [ 3979]: SESSION END
--------second log
Mar 04 15:19:09.83: [ 3979]: SESSION BEGIN 000000039 390432963656
Mar 04 15:19:09.83: [ 3979]: HylaFAX (tm) Version 4.2.0
Mar 04 15:19:09.83: [ 3979]: <-- [13:AT+FCLASS=1A\r]
Mar 04 15:19:15.11: [ 3979]: --> [7:CONNECT]
Mar 04 15:19:15.12: [ 3979]: ANSWER: FAX CONNECTION DEVICE '/dev/ttyS1'
Mar 04 15:19:15.12: [ 3979]: RECV FAX: begin
Mar 04 15:19:15.12: [ 3979]: <-- data [32]
Mar 04 15:19:15.12: [ 3979]: <-- data [2]
Mar 04 15:19:15.18: [ 3979]: --> [7:CONNECT]
Mar 04 15:19:15.18: [ 3979]: <-- data [23]
Mar 04 15:19:15.18: [ 3979]: <-- data [2]
Mar 04 15:19:15.90: [ 3979]: --> [7:CONNECT]
Mar 04 15:19:15.90: [ 3979]: <-- data [10]
Mar 04 15:19:15.90: [ 3979]: <-- data [2]
Mar 04 15:19:18.09: [ 3979]: --> [2:OK]
Mar 04 15:19:18.09: [ 3979]: <-- [9:AT+FRH=3\r]
Mar 04 15:19:21.19: [ 3979]: --> [0:]
Mar 04 15:19:21.19: [ 3979]: MODEM <Empty line>
Mar 04 15:19:21.19: [ 3979]: <-- data [1]
Mar 04 15:19:21.19: [ 3979]: --> [2:OK]
Mar 04 15:19:21.19: [ 3979]: DELAY 1500 ms
Mar 04 15:19:22.69: [ 3979]: <-- [9:AT+FTH=3\r]
Mar 04 15:19:22.73: [ 3979]: --> [7:CONNECT]
Mar 04 15:19:22.73: [ 3979]: <-- data [32]
Mar 04 15:19:22.73: [ 3979]: <-- data [2]
Mar 04 15:19:22.89: [ 3979]: --> [7:CONNECT]
Mar 04 15:19:22.89: [ 3979]: <-- data [23]
Mar 04 15:19:22.89: [ 3979]: <-- data [2]
Mar 04 15:19:23.61: [ 3979]: --> [7:CONNECT]
Mar 04 15:19:23.61: [ 3979]: <-- data [10]
Mar 04 15:19:23.61: [ 3979]: <-- data [2]
Mar 04 15:19:25.80: [ 3979]: --> [2:OK]
Mar 04 15:19:25.80: [ 3979]: <-- [9:AT+FRH=3\r]
Mar 04 15:19:28.90: [ 3979]: --> [0:]
Mar 04 15:19:28.90: [ 3979]: MODEM <Empty line>
Mar 04 15:19:28.90: [ 3979]: <-- data [1]
Mar 04 15:19:28.91: [ 3979]: --> [2:OK]
Mar 04 15:19:28.91: [ 3979]: DELAY 1500 ms
Mar 04 15:19:30.41: [ 3979]: <-- [9:AT+FTH=3\r]
Mar 04 15:19:30.44: [ 3979]: --> [7:CONNECT]
Mar 04 15:19:30.44: [ 3979]: <-- data [32]
Mar 04 15:19:30.44: [ 3979]: <-- data [2]
Mar 04 15:19:30.61: [ 3979]: --> [7:CONNECT]
Mar 04 15:19:30.61: [ 3979]: <-- data [23]
Mar 04 15:19:30.61: [ 3979]: <-- data [2]
Mar 04 15:19:31.33: [ 3979]: --> [7:CONNECT]
Mar 04 15:19:31.33: [ 3979]: <-- data [10]
Mar 04 15:19:31.33: [ 3979]: <-- data [2]
Mar 04 15:19:33.51: [ 3979]: --> [2:OK]
Mar 04 15:19:33.51: [ 3979]: <-- [9:AT+FRH=3\r]
Mar 04 15:19:36.62: [ 3979]: --> [0:]
Mar 04 15:19:36.62: [ 3979]: MODEM <Empty line>
Mar 04 15:19:36.62: [ 3979]: <-- data [1]
Mar 04 15:19:36.62: [ 3979]: --> [2:OK]
Mar 04 15:19:36.62: [ 3979]: DELAY 1500 ms
Mar 04 15:19:38.12: [ 3979]: <-- [9:AT+FTH=3\r]
Mar 04 15:19:38.16: [ 3979]: --> [7:CONNECT]
Mar 04 15:19:38.16: [ 3979]: <-- data [32]
Mar 04 15:19:38.16: [ 3979]: <-- data [2]
Mar 04 15:19:38.32: [ 3979]: --> [7:CONNECT]
Mar 04 15:19:38.32: [ 3979]: <-- data [23]
Mar 04 15:19:38.32: [ 3979]: <-- data [2]
Mar 04 15:19:39.04: [ 3979]: --> [7:CONNECT]
Mar 04 15:19:39.05: [ 3979]: <-- data [10]
Mar 04 15:19:39.05: [ 3979]: <-- data [2]
Mar 04 15:19:41.23: [ 3979]: --> [2:OK]
Mar 04 15:19:41.23: [ 3979]: <-- [9:AT+FRH=3\r]
Mar 04 15:19:44.33: [ 3979]: --> [0:]
Mar 04 15:19:44.33: [ 3979]: MODEM <Empty line>
Mar 04 15:19:44.33: [ 3979]: <-- data [1]
Mar 04 15:19:44.34: [ 3979]: --> [2:OK]
Mar 04 15:19:44.34: [ 3979]: DELAY 1500 ms
Mar 04 15:19:45.84: [ 3979]: <-- [9:AT+FTH=3\r]
Mar 04 15:19:45.87: [ 3979]: --> [7:CONNECT]
Mar 04 15:19:45.87: [ 3979]: <-- data [32]
Mar 04 15:19:45.87: [ 3979]: <-- data [2]
Mar 04 15:19:46.04: [ 3979]: --> [7:CONNECT]
Mar 04 15:19:46.04: [ 3979]: <-- data [23]
Mar 04 15:19:46.04: [ 3979]: <-- data [2]
Mar 04 15:19:46.76: [ 3979]: --> [7:CONNECT]
Mar 04 15:19:46.76: [ 3979]: <-- data [10]
Mar 04 15:19:46.76: [ 3979]: <-- data [2]
Mar 04 15:19:48.94: [ 3979]: --> [2:OK]
Mar 04 15:19:48.94: [ 3979]: <-- [9:AT+FRH=3\r]
Mar 04 15:19:52.04: [ 3979]: --> [0:]
Mar 04 15:19:52.04: [ 3979]: MODEM <Empty line>
Mar 04 15:19:52.04: [ 3979]: <-- data [1]
Mar 04 15:19:52.05: [ 3979]: --> [2:OK]
Mar 04 15:19:52.05: [ 3979]: DELAY 1500 ms
Mar 04 15:19:53.55: [ 3979]: <-- [9:AT+FTH=3\r]
Mar 04 15:19:53.58: [ 3979]: --> [7:CONNECT]
Mar 04 15:19:53.58: [ 3979]: <-- data [32]
Mar 04 15:19:53.58: [ 3979]: <-- data [2]
Mar 04 15:19:53.75: [ 3979]: --> [7:CONNECT]
Mar 04 15:19:53.75: [ 3979]: <-- data [23]
Mar 04 15:19:53.75: [ 3979]: <-- data [2]
Mar 04 15:19:54.47: [ 3979]: --> [7:CONNECT]
Mar 04 15:19:54.47: [ 3979]: <-- data [10]
Mar 04 15:19:54.47: [ 3979]: <-- data [2]
Mar 04 15:19:56.66: [ 3979]: --> [2:OK]
Mar 04 15:19:56.66: [ 3979]: <-- [9:AT+FRH=3\r]
Mar 04 15:19:59.76: [ 3979]: --> [0:]
Mar 04 15:19:59.76: [ 3979]: MODEM <Empty line>
Mar 04 15:19:59.76: [ 3979]: <-- data [1]
Mar 04 15:19:59.76: [ 3979]: --> [2:OK]
Mar 04 15:19:59.76: [ 3979]: RECV FAX: No answer (T.30 T1 timeout)
Mar 04 15:19:59.76: [ 3979]: RECV FAX: end
Mar 04 15:19:59.76: [ 3979]: SESSION END
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