[hylafax-users] Intel 536EP HylaFAX 4.2.1 Failed to properly detect high-speed data carrier

[Martijn Kint <martijn@xxxxxxxxxxxxx>]

I hope anyone can help me with this problem i'm having. As you can see 
by the subject i'm having problems receiving faxes on our new faxserver 
(debian sarge kernel 2.4.27).

I keep getting error messages when receving faxes, this server is 
intended to be used only as a receiving faxserver.

The end of the errorlog is as following:

--------------------------------------------------------------------

Mar 09 13:32:33.54: [26174]: MODEM set XON/XOFF/DRAIN: input ignored, 
output disabled
Mar 09 13:32:33.54: [26174]: MODEM input buffering disabled
Mar 09 13:32:33.54: [26174]: DELAY 70 ms
Mar 09 13:32:33.61: [26174]: RECV FAX: Failed to properly detect 
high-speed data carrier.
Mar 09 13:32:33.61: [26174]: <-- [9:AT+FTH=3\r]
Mar 09 13:32:33.61: [26174]: RECV FAX (000000030): from +31203059751, 
page 2 in 0:08, INF, 7.7 line/mm, 2-D MMR, 14400 bit/s
Mar 09 13:32:33.61: [26174]: RECV FAX (000000030): 
recvq/fax000000012.tif from +31203059751, route to <unspecified>, 2 
pages in 0:29
Mar 09 13:32:33.74: [26174]: --> [7:CONNECT]
Mar 09 13:32:33.74: [26174]: <-- HDLC<3:FF C8 5F>
Mar 09 13:32:33.74: [26174]: <-- data [3]
Mar 09 13:32:33.74: [26174]: <-- data [2]
Mar 09 13:32:34.94: [26174]: --> [2:OK]
Mar 09 13:32:34.94: [26174]: MODEM input buffering enabled
Mar 09 13:32:34.94: [26174]: RECV FAX (000000030): session with 
+31203059751 terminated abnormally: Failed to properly detect high-speed 
data carrier.
Mar 09 13:32:34.94: [26174]: RECV FAX: bin/faxrcvd 
"recvq/fax000000012.tif" "modem" "000000030" "Failed to properly detect 
high-speed data carrier." "" ""
Mar 09 13:32:34.94: [26174]: RECV FAX: end
Mar 09 13:32:34.94: [26174]: SESSION END

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I tried to follow several suggestions mentioned in the archives of the 
mailinglists, but none seem to help, could someone please give this poor 
soul a clue in what direction to look?

I have a very detailed log of this transfer if someone is interested.

Modem config:
--------------------------------------------------------------------

ModemType:		Class1		# use this to supply a hint
#ModemRate:		19200		# rate for DCE-DTE communication
#ModemFlowControl:	xonxoff		# XON/XOFF flow control assumed
#
#ModemSetupDTRCmd:	AT&D2		# setup so DTR drop resets modem
#ModemSetupDCDCmd:	AT&C1		# setup so DCD follows carrier
#GettyArgs:		"-h %l dx_%s"	# modem must auto-detect fax/data
#
#ModemDialCmd:		ATDT%s		# T for tone dialing
#
#ModemResetCmds:		""		# stuff to do when modem is reset
#ModemAnswerCmd:		ATA		# use this to answer phone
#ModemNoFlowCmd:		AT&K		# disable flow control cmd
#ModemHardFlowCmd:	AT&K3		# hardware flow control cmd
#ModemSoftFlowCmd:	AT&K4		# software flow control cmd
#ModemNoAutoAnswerCmd:	ATS0=0		# disable auto-answer
#
#ModemSetVolumeCmd:	"ATM0 ATL0M1 ATL1M1 ATL2M1 ATL3M1"
#ModemEchoOffCmd:	ATE0		# disable command echo
#ModemVerboseResultsCmd:	ATV1		# enable verbose command results
#ModemResultCodesCmd:	ATQ0		# enable result codes
#ModemOnHookCmd:		ATH0		# place phone on hook (hangup)
#ModemSoftResetCmd:	ATZ		# do soft reset of modem
#ModemSoftResetCmdDelay:	3000	# pause after soft reset
#ModemWaitTimeCmd:	ATS7=60		# wait 60 seconds for carrier
#ModemCommaPauseTimeCmd:	ATS8=2		# comma pause time is 2 seconds
#ModemRecvFillOrder:	LSB2MSB		# bit order of received facsimile
#ModemSendFillOrder:	LSB2MSB		# bit order modem expects for transmit
#
Class1Cmd:		AT+FCLASS=1	# command to enter class 1
Class1PPMWaitCmd:	AT+FTS=7	# command to stop and wait before PPM
Class1TCFWaitCmd:	AT+FTS=7	# command to stop and wait before TCF
Class1EOPWaitCmd:	AT+FTS=9	# command to stop and wait before EOP
Class1MsgRecvHackCmd:	""	# command to avoid +FCERROR before image
Class1TCFResponseDelay:	75		# 75ms delay between recv TCF & response
Class1SendMsgDelay:	200		# 75ms delay after training
#Class1SwitchingCmd:	AT+FRS=7	# silence between HDLC recv and trans
Class1SwitchingCmd:  	"<delay:7>"
Class1TrainingRecovery:	1500		# 1.5sec delay after training failure
Class1RecvAbortOK:	200		# wait 200ms for abort response
Class1FrameOverhead:	4		# 4 byte overhead in recvd HDLC frames
Class1RecvIdentTimer:	40000		# 35+5secs waiting for ident frames
Class1TCFMaxNonZero:	10		# max 10% of data may be non-zero
Class1TCFMinRun:	1000		# min run is 2/3rds of TCF duration

--------------------------------------------------------------------

--
Met vriendelijke groet / Best regards,

Martijn Kint

TrueServer B.V.
Cooperatiehof 16a
NL-1073 JR Amsterdam

T: +31 (0)20 305 97 50
F: +31 (0)20 305 97 51
E: martijn@xxxxxxxxxxxxx
W: http://www.trueserver.nl

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