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Re: [hylafax-users] Multitech MT5634ZPX-PCI-V92/faxgetty no answe r



Lee

I came in this morning, and neither of our Multitech MT5634ZPX-PCI-V92
modems would respond to calls (however our external USR Courier answered
OK).
ServerTracing is set to 0xFFF and SessionTracing is set to 11 on both MT
modems confs, however, I do not have any entries for either of these modems
in /var/log/messages since this log rolled over on 2/27 (including the times
I tried to get these modems to answer this morning).
I pulled the last 200 lines of /var/log/messages.1 that contained FaxGetty,
and attached it to this mail.  To get the faxgetty processes to answer, I
killed the processes.  Do I need an additional level of logging specified?
Is there a tracing level that I need to set to get more information to
messages?  Is there anything else that I should be looking for?  Thanks
again for your help!


AD

-----Original Message-----
From: hylafax-users-bounce@xxxxxxxxxxx
[mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Donald, Adam
Sent: Wednesday, February 23, 2005 9:16 AM
To: hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] Multitech MT5634ZPX-PCI-V92/faxgetty no answe r

>> If I try dialing the number to the modem, it will ring without ever
>> answering.
 
> Set ServerTracing: 0xFFF in the modem config file and then send the 
> FaxGetty server logs from during that time when you're ringing that 
> line and it's not answering.
>
> Lee.
 
Lee
 
Thank you for the suggestion.
I have set changed the ServerTracing: value to 0xFFF in the modem config
file.  Are there certain items that I can look for in the /var/log/messages
file that indicate whether or not ServerTracing is actually now occurring at
this level or not?
 
 
AD
 

Feb 25 17:25:48 fax FaxGetty[7651]: MODEM set baud rate: 57600 baud, input flow RTS/CTS, output flow RTS/CTS
Feb 25 17:25:48 fax FaxGetty[7651]: DELAY 10 ms
Feb 25 17:25:48 fax FaxGetty[7651]: MODEM flush i/o
Feb 25 17:25:48 fax FaxGetty[7651]: <-- [4:ATZ\r]
Feb 25 17:25:49 fax FaxGetty[7651]: --> [2:OK]
Feb 25 17:25:49 fax FaxGetty[7651]: DELAY 3000 ms
Feb 25 17:25:52 fax FaxGetty[7651]: MODEM flush i/o
Feb 25 17:25:52 fax FaxGetty[7651]: <-- [7:ATS0=0\r]
Feb 25 17:25:52 fax FaxGetty[7651]: --> [6:ATS0=0]
Feb 25 17:25:52 fax FaxGetty[7651]: --> [2:OK]
Feb 25 17:25:52 fax FaxGetty[7651]: <-- [5:ATE0\r]
Feb 25 17:25:52 fax FaxGetty[7651]: --> [4:ATE0]
Feb 25 17:25:52 fax FaxGetty[7651]: --> [2:OK]
Feb 25 17:25:52 fax FaxGetty[7651]: <-- [5:ATV1\r]
Feb 25 17:25:52 fax FaxGetty[7651]: --> [2:OK]
Feb 25 17:25:52 fax FaxGetty[7651]: <-- [5:ATQ0\r]
Feb 25 17:25:52 fax FaxGetty[7651]: --> [2:OK]
Feb 25 17:25:52 fax FaxGetty[7651]: <-- [7:ATS8=2\r]
Feb 25 17:25:52 fax FaxGetty[7651]: --> [2:OK]
Feb 25 17:25:52 fax FaxGetty[7651]: <-- [8:ATS7=60\r]
Feb 25 17:25:52 fax FaxGetty[7651]: --> [2:OK]
Feb 25 17:25:52 fax FaxGetty[7651]: <-- [12:AT+FCLASS=?\r]
Feb 25 17:25:52 fax FaxGetty[7651]: --> [19:0,1,1.0,2,2.0,2.1,8]
Feb 25 17:25:52 fax FaxGetty[7651]: --> [2:OK]
Feb 25 17:25:52 fax FaxGetty[7651]: MODEM Supports "Data"
Feb 25 17:25:52 fax FaxGetty[7651]: MODEM Supports "Class 1"
Feb 25 17:25:52 fax FaxGetty[7651]: MODEM Supports "Class 2"
Feb 25 17:25:52 fax FaxGetty[7651]: MODEM Supports "Class 2.0"
Feb 25 17:25:52 fax FaxGetty[7651]: MODEM Supports "Class 1.0"
Feb 25 17:25:52 fax FaxGetty[7651]: MODEM Supports "Class 2.1"
Feb 25 17:25:52 fax FaxGetty[7651]: MODEM Supports "Voice"
Feb 25 17:25:52 fax FaxGetty[7651]: <-- [14:AT+FCLASS=1.0\r]
Feb 25 17:25:52 fax FaxGetty[7651]: --> [2:OK]
Feb 25 17:25:52 fax FaxGetty[7651]: <-- [5:ATI3\r]
Feb 25 17:25:53 fax FaxGetty[7651]: --> [71:LT V.92 1.0 MT5634ZPX-PCI-U Internal Data/Fax/Voice Modem Version 1.32i]
Feb 25 17:25:53 fax FaxGetty[7651]: --> [2:OK]
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM: Mfr LT V.92 1.0 MT5634ZPX-PCI-U Internal Data/Fax/Voice Modem Version 1.32i
Feb 25 17:25:53 fax FaxGetty[7651]: <-- [5:ATI0\r]
Feb 25 17:25:53 fax FaxGetty[7651]: --> [71:LT V.92 1.0 MT5634ZPX-PCI-U Internal Data/Fax/Voice Modem Version 1.32i]
Feb 25 17:25:53 fax FaxGetty[7651]: --> [2:OK]
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM: Model LT V.92 1.0 MT5634ZPX-PCI-U Internal Data/Fax/Voice Modem Version 1.32i
Feb 25 17:25:53 fax FaxGetty[7651]: <-- [9:AT+FTM=?\r]
Feb 25 17:25:53 fax FaxGetty[7651]: --> [41:3,24,48,72,73,74,96,97,98,121,122,145,146]
Feb 25 17:25:53 fax FaxGetty[7651]: --> [2:OK]
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 3.85 line/mm
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 7.7 line/mm
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 15.4 line/mm
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports R16 x 15.4 line/mm
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 200 x 100 dpi
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 200 x 200 dpi
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 200 x 400 dpi
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 300 x 300 dpi
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 2400 bit/s
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 4800 bit/s
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 7200 bit/s
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 9600 bit/s
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 12000 bit/s
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 14400 bit/s
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 16800 bit/s
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 19200 bit/s
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 21600 bit/s
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 24000 bit/s
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 26400 bit/s
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 28800 bit/s
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 31200 bit/s
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 33600 bit/s
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports A4 page width (215 mm)
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports B4 page width (255 mm)
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports A3 page width (303 mm)
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports A4 page length (297 mm)
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports B4 page length (364 mm)
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports unlimited page length
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 1-D MH
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 2-D MR
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 2-D MMR
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports no ECM
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports T.30 Annex A, 64-byte ECM
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports T.30 Annex A, 256-byte ECM
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 0 ms/scanline
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 5 ms/scanline
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 10 ms, 5 ms/scanline
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 10 ms/scanline
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 20 ms, 10 ms/scanline
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 20 ms/scanline
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 40 ms, 20 ms/scanline
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM Supports 40 ms/scanline
Feb 25 17:25:53 fax FaxGetty[7651]: <-- [9:AT+FRM=?\r]
Feb 25 17:25:53 fax FaxGetty[7651]: --> [41:3,24,48,72,73,74,96,97,98,121,122,145,146]
Feb 25 17:25:53 fax FaxGetty[7651]: --> [2:OK]
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM LT V.92 1.0 MT5634ZPX-PCI-U INTERNAL DATA/FAX/VOICE MODEM VERSION 1.32I LT V.92 1.0 MT5634ZPX-PCI-U Internal Data/Fax/Voice Modem Version 1.32i/
Feb 25 17:25:53 fax FaxGetty[7651]: <-- [5:ATM0\r]
Feb 25 17:25:53 fax FaxGetty[7651]: --> [2:OK]
Feb 25 17:25:53 fax FaxGetty[7651]: <-- [14:AT+F34=14,1,2\r]
Feb 25 17:25:53 fax FaxGetty[7651]: --> [2:OK]
Feb 25 17:25:53 fax FaxGetty[7651]: STATE CHANGE: RECEIVING -> RUNNING (timeout 30)
Feb 25 17:25:53 fax FaxGetty[7651]: MODEM input buffering disabled
Feb 25 17:26:01 fax FaxGetty[4549]: MODEM set DTR OFF
Feb 25 17:26:01 fax FaxGetty[4549]: DELAY 75 ms
Feb 25 17:26:01 fax FaxGetty[4549]: MODEM set DTR ON
Feb 25 17:26:01 fax FaxGetty[4549]: DELAY 2600 ms
Feb 25 17:26:04 fax FaxGetty[4549]: MODEM set baud rate: 57600 baud, input flow RTS/CTS, output flow RTS/CTS
Feb 25 17:26:04 fax FaxGetty[4549]: DELAY 10 ms
Feb 25 17:26:04 fax FaxGetty[4549]: MODEM flush i/o
Feb 25 17:26:04 fax FaxGetty[4549]: <-- [4:ATZ\r]
Feb 25 17:26:05 fax FaxGetty[4549]: --> [2:OK]
Feb 25 17:26:05 fax FaxGetty[4549]: DELAY 3000 ms
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM flush i/o
Feb 25 17:26:08 fax FaxGetty[4549]: <-- [7:ATS0=0\r]
Feb 25 17:26:08 fax FaxGetty[4549]: --> [6:ATS0=0]
Feb 25 17:26:08 fax FaxGetty[4549]: --> [2:OK]
Feb 25 17:26:08 fax FaxGetty[4549]: <-- [5:ATE0\r]
Feb 25 17:26:08 fax FaxGetty[4549]: --> [4:ATE0]
Feb 25 17:26:08 fax FaxGetty[4549]: --> [2:OK]
Feb 25 17:26:08 fax FaxGetty[4549]: <-- [5:ATV1\r]
Feb 25 17:26:08 fax FaxGetty[4549]: --> [2:OK]
Feb 25 17:26:08 fax FaxGetty[4549]: <-- [5:ATQ0\r]
Feb 25 17:26:08 fax FaxGetty[4549]: --> [2:OK]
Feb 25 17:26:08 fax FaxGetty[4549]: <-- [7:ATS8=2\r]
Feb 25 17:26:08 fax FaxGetty[4549]: --> [2:OK]
Feb 25 17:26:08 fax FaxGetty[4549]: <-- [8:ATS7=60\r]
Feb 25 17:26:08 fax FaxGetty[4549]: --> [2:OK]
Feb 25 17:26:08 fax FaxGetty[4549]: <-- [12:AT+FCLASS=?\r]
Feb 25 17:26:08 fax FaxGetty[4549]: --> [19:0,1,1.0,2,2.0,2.1,8]
Feb 25 17:26:08 fax FaxGetty[4549]: --> [2:OK]
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports "Data"
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports "Class 1"
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports "Class 2"
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports "Class 2.0"
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports "Class 1.0"
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports "Class 2.1"
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports "Voice"
Feb 25 17:26:08 fax FaxGetty[4549]: <-- [14:AT+FCLASS=1.0\r]
Feb 25 17:26:08 fax FaxGetty[4549]: --> [2:OK]
Feb 25 17:26:08 fax FaxGetty[4549]: <-- [5:ATI3\r]
Feb 25 17:26:08 fax FaxGetty[4549]: --> [71:LT V.92 1.0 MT5634ZPX-PCI-U Internal Data/Fax/Voice Modem Version 1.32i]
Feb 25 17:26:08 fax FaxGetty[4549]: --> [2:OK]
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM: Mfr LT V.92 1.0 MT5634ZPX-PCI-U Internal Data/Fax/Voice Modem Version 1.32i
Feb 25 17:26:08 fax FaxGetty[4549]: <-- [5:ATI0\r]
Feb 25 17:26:08 fax FaxGetty[4549]: --> [71:LT V.92 1.0 MT5634ZPX-PCI-U Internal Data/Fax/Voice Modem Version 1.32i]
Feb 25 17:26:08 fax FaxGetty[4549]: --> [2:OK]
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM: Model LT V.92 1.0 MT5634ZPX-PCI-U Internal Data/Fax/Voice Modem Version 1.32i
Feb 25 17:26:08 fax FaxGetty[4549]: <-- [9:AT+FTM=?\r]
Feb 25 17:26:08 fax FaxGetty[4549]: --> [41:3,24,48,72,73,74,96,97,98,121,122,145,146]
Feb 25 17:26:08 fax FaxGetty[4549]: --> [2:OK]
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 3.85 line/mm
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 7.7 line/mm
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 15.4 line/mm
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports R16 x 15.4 line/mm
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 200 x 100 dpi
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 200 x 200 dpi
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 200 x 400 dpi
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 300 x 300 dpi
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 2400 bit/s
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 4800 bit/s
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 7200 bit/s
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 9600 bit/s
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 12000 bit/s
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 14400 bit/s
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 16800 bit/s
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 19200 bit/s
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 21600 bit/s
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 24000 bit/s
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 26400 bit/s
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 28800 bit/s
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 31200 bit/s
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 33600 bit/s
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports A4 page width (215 mm)
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports B4 page width (255 mm)
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports A3 page width (303 mm)
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports A4 page length (297 mm)
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports B4 page length (364 mm)
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports unlimited page length
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 1-D MH
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 2-D MR
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 2-D MMR
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports no ECM
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports T.30 Annex A, 64-byte ECM
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports T.30 Annex A, 256-byte ECM
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 0 ms/scanline
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 5 ms/scanline
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 10 ms, 5 ms/scanline
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 10 ms/scanline
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 20 ms, 10 ms/scanline
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 20 ms/scanline
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 40 ms, 20 ms/scanline
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM Supports 40 ms/scanline
Feb 25 17:26:08 fax FaxGetty[4549]: <-- [9:AT+FRM=?\r]
Feb 25 17:26:08 fax FaxGetty[4549]: --> [41:3,24,48,72,73,74,96,97,98,121,122,145,146]
Feb 25 17:26:08 fax FaxGetty[4549]: --> [2:OK]
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM LT V.92 1.0 MT5634ZPX-PCI-U INTERNAL DATA/FAX/VOICE MODEM VERSION 1.32I LT V.92 1.0 MT5634ZPX-PCI-U Internal Data/Fax/Voice Modem Version 1.32i/
Feb 25 17:26:08 fax FaxGetty[4549]: <-- [5:ATM0\r]
Feb 25 17:26:08 fax FaxGetty[4549]: --> [2:OK]
Feb 25 17:26:08 fax FaxGetty[4549]: <-- [14:AT+F34=14,1,2\r]
Feb 25 17:26:08 fax FaxGetty[4549]: --> [2:OK]
Feb 25 17:26:08 fax FaxGetty[4549]: STATE CHANGE: LOCKWAIT -> RUNNING (timeout 30)
Feb 25 17:26:08 fax FaxGetty[4549]: MODEM input buffering disabled
Feb 25 22:27:20 fax FaxGetty[6557]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS0'
Feb 25 22:28:12 fax FaxGetty[6557]: MODEM USR USRobotics Courier V.Everything/USRobotics Courier V.Everything Configuration Profile... Product type           US/Canada External Options                HST,V32bis,Terbo,VFC,V34+,x2,V90 Fax Options            Class 1,Class 2.0 Clock Freq             25 Mhz Flash ROM              512k Ram                    64k Supervisor date        03/13/98 DSP date               03/13/98 Supervisor rev         7.3.14 DSP rev                3.0.13 Serial Number          328CB4L8QYAU
Feb 26 07:48:35 fax FaxGetty[6557]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS0'
Feb 26 07:49:28 fax FaxGetty[6557]: MODEM USR USRobotics Courier V.Everything/USRobotics Courier V.Everything Configuration Profile... Product type           US/Canada External Options                HST,V32bis,Terbo,VFC,V34+,x2,V90 Fax Options            Class 1,Class 2.0 Clock Freq             25 Mhz Flash ROM              512k Ram                    64k Supervisor date        03/13/98 DSP date               03/13/98 Supervisor rev         7.3.14 DSP rev                3.0.13 Serial Number          328CB4L8QYAU


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