Re: [hylafax-users] MultiTech MT5634ZPX-PCI-V92 and Wedging

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

On 2005.02.16 09:35 Mike McMullen wrote:

> I have noticed that right before the wedging occurs, a fax was 
> received
> that failed with the following message:

>    Received premature V.34 termination.
>
> I'm also seeing as I posted yesterday:
>
> "Failed to properly detect hight-speed data carrier"
>
> And sometimes the modem wedges after that.
>
> I've attached the config file for one of the modems. Wedging errors
> appear with equal frequency on either modem.
>
> I can supply logs if someone thinks that would help.
>
> Any insight appreciated!

The thing to do would be to see if the modem really is wedged.  So when 
the modem wedges, without power-cycling the modem or otherwise changing 
things, run 'minicom -o' on it and see if you can get it to respond 
after a few ATZs or something.  If that doesn't work, then maybe let 
minicom initialize it (by omitting the -o).  If you can get it to 
respond, then HylaFAX needs some improvement with the "reset" routine.  
If you can't, then the modem really is hung, and it's likely a firmware 
issue that MultiTech will need to examine.

The session log that causes the modem to hang/wedge would be useful in 
assisting you.

Lee.

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