Re: [hylafax-users] Stuck sendq

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

On 2005.02.03 05:28 Jim Moseby wrote:
> My Hylafax 4.1.2 on RedHat9 server has been flawless.  Absolutely no
> problems sending or receiving for over a year, until recently.  Each
> night,
> several faxes are queued automatically to send copies of invoices to
> my
> customers.  Recently, I have been finding that only the first few of
> the faxes are going, and the rest are just sitting in the queue:
>
> [root@Gandalf hylafax]# faxstat -s
> HylaFAX scheduler on localhost.localdomain: Running
> Modem ttyS0 (+1.555.555.5555): Running and idle
>
> JID  Pri S  Owner Number       Pages Dials     TTS Status
> 1955 127 W   root 2015555555    0:0   0:12
> 1956 127 W   root 5085555555    0:0   0:12
> 1959 127 W   root 2125555555    0:0   0:12
> 1961 127 W   root 7815555555    0:0   0:12
> 1963 127 W   root 3235555555    0:0   0:12
>
> If I stop and restart hylafax, they will all be sent as if nothing was
> wrong.
>
> Can anyone tell me where to look for a clue as to why this is
> happening?

The "W" state on these jobs indicates that their time-to-send has 
arrived and that they just are "waiting" for faxq to push them to 
faxsend.  The fact that they aren't getting pushed to faxsend indicates 
that either faxq is not running on the queue or that faxq thinks that 
there are no modems ready for use.

If your ServerTracing in /var/spool/hylafax/etc/config is set to 0xFFF 
you should be able to see what is happening if you look at 
/var/log/messages at the time when things stop working.  Typical 
reasons that I've seen for this, though: #1) more than 1 faxq running, 
#2) using faxmodem improperly instead of faxgetty.

Lee.

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