Re: [hylafax-users] big problems since hylafax 4.2

[hchris@xxxxxxxxxxx]

Lee Howard wrote ..
> On 2005.01.16 16:01 hchris@xxxxxxxxxxx wrote:
> 
> > JID  Pri S  Owner Number       Pages Dials     TTS Status
> > 7478 187 W faxser +13045343358  0:0   0:3
> > 7479 187 W faxser +13102125255  0:0   0:3
> > 7480 187 R faxser +13102145100  0:1   0:3
> > 7481 187 W faxser +13102145500  0:0   0:3
> > 7482 187 W faxser +13102860243  0:0   0:3
> > 7483 187 R faxser +13103186680  0:1   0:3
> > 7484 187 W faxser +13103201661  0:0   0:3
> > 7485 187 W faxser +13103205571  0:0   0:3
> > 7486 187 W faxser +13103223026  0:0   0:3
> > 7487 187 W faxser +13103226580  0:0   0:3
> 
> What I see is this... somewhere between the time when the above faxstat
> output was taken and the time when this faxstat output was taken...
> 
> > JID  Pri S  Owner Number       Pages Dials     TTS Status
> > 7478 187 W faxser +13045343358  0:0   0:3
> > 7479 187 W faxser +13102125255  0:0   0:3
> > 7480 186 S faxser +13102145100  0:1   1:3    22:01 No carrier detected
> > 7481 187 W faxser +13102145500  0:0   0:3
> > 7482 187 R faxser +13102860243  0:1   0:3
> > 7483 186 S faxser +13103186680  0:1   1:3    22:01 No carrier detected
> > 7484 187 R faxser +13103201661  0:1   0:3
> > 7485 187 W faxser +13103205571  0:0   0:3
> > 7486 187 W faxser +13103223026  0:0   0:3
> > 7487 187 W faxser +13103226580  0:0   0:3
> 
> ... jobs 7480 and 7483 becamse "S"uspended...
> 
> > JID  Pri S  Owner Number       Pages Dials     TTS Status
> > 7478 187 W faxser +13045343358  0:0   0:3
> > 7479 187 W faxser +13102125255  0:0   0:3
> > 7480 186 S faxser +13102145100  0:1   1:3    22:01 No carrier detected
> > 7481 187 W faxser +13102145500  0:0   0:3
> > 7482 186 S faxser +13102860243  0:1   1:3    22:02 No carrier detected
> > 7483 186 S faxser +13103186680  0:1   1:3    22:01 No carrier detected
> > 7484 186 S faxser +13103201661  0:1   1:3    22:02 No carrier detected
> > 7485 187 R faxser +13103205571  0:1   0:3
> > 7486 187 R faxser +13103223026  0:1   0:3
> > 7487 187 W faxser +13103226580  0:0   0:3
> 
> ... and they were never un-suspended...
> 
> > JID  Pri S  Owner Number       Pages Dials     TTS Status
> > 7478 187 W faxser +13045343358  0:0   0:3
> > 7479 187 W faxser +13102125255  0:0   0:3
> > 7480 186 S faxser +13102145100  0:1   1:3    22:01 No carrier detected
> > 7481 187 W faxser +13102145500  0:0   0:3
> > 7482 186 S faxser +13102860243  0:1   1:3    22:02 No carrier detected
> > 7483 186 S faxser +13103186680  0:1   1:3    22:01 No carrier detected
> > 7484 186 S faxser +13103201661  0:1   1:3    22:02 No carrier detected
> > 7485 186 S faxser +13103205571  0:1   1:3    22:03 No carrier detected
> > 7486 186 S faxser +13103223026  0:1   1:3    22:03 No carrier detected
> > 7487 187 W faxser +13103226580  0:0   0:3
> 
> ... and neither were they re-attempted...
> 
> > JID  Pri S  Owner Number       Pages Dials     TTS Status
> > 7478 187 W faxser +13045343358  0:0   0:3
> > 7479 187 W faxser +13102125255  0:0   0:3
> > 7481 187 W faxser +13102145500  0:0   0:3
> > 7487 187 W faxser +13103226580  0:0   0:3
> 
> And then all of the suspended jobs get killed while these jobs just sit
> there.
> 
> > Jan 16 21:54:39 faxserver1 FaxQueuer[27216]: Missing ':' separator in
> > modem group specification

I do not know. I think I have no faxgroups.

> 
> What's this?  What does your /var/spool/hylafax/etc/config file look 
> like?

Here is the config:

LogFacility:            local5
CountryCode:            1
AreaCode:               402
LongDistancePrefix:     91
InternationalPrefix:    9011
DialStringRules:        etc/dialrules
ServerTracing:          0x201
NoCarrierRetrys:        3
MaxDialsS1:             3
MaxSendPages:           25
ModemGroup:             any


> 
> Anyway, it looks like something is wrong with your faxq.  How many 
> instances of faxq are there?  Send the output of 'ps -e | grep fax'.

25380 ?        00:07:43 faxq
24826 ?        00:00:00 faxsend
 7895 ?        00:00:00 faxq
 7969 ?        00:00:00 faxq
27216 ?        00:00:00 faxq
28752 ?        00:00:00 faxq
 9012 ?        00:00:00 faxq
24499 ?        00:00:00 faxq
24507 ?        00:00:00 hfaxd
24517 ?        00:00:00 faxgetty
24518 ?        00:00:00 faxgetty
24519 ?        00:00:00 faxgetty
24521 ?        00:00:00 faxgetty
24522 ?        00:00:00 faxgetty
24523 ?        00:00:00 faxgetty
24524 ?        00:00:00 faxgetty
24525 ?        00:00:00 faxgetty
24526 ?        00:00:00 faxgetty
24527 ?        00:00:00 faxgetty
24528 ?        00:00:00 faxgetty
24529 ?        00:00:00 faxgetty
24530 ?        00:00:00 faxgetty
24531 ?        00:00:00 faxgetty
24533 ?        00:00:00 faxgetty
24534 ?        00:00:00 faxgetty
24535 ?        00:00:00 faxgetty
24536 ?        00:00:00 faxgetty
24537 ?        00:00:00 faxgetty
24538 ?        00:00:00 faxgetty
24539 ?        00:00:00 faxgetty
24540 ?        00:00:00 faxgetty

> How did you perform your pre-4.2 installation?  How did you perform 
> your 4.2 upgrade?

regards
Christian