Re: [hylafax-users] Differentiation between incoming fax lines

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

On 2004.11.11 08:10 Phillip Armitage wrote:
> I've a fax line, say 123-456-9000 which connects to a fax machine. I
> have had three additional phone numbers, 9001, 9002 and 9003 set up
> with the phone company and programmed to route to the 123-456-
> 9000 number. So, a fax sent to the 9003 number comes out on the fax
> attached to the 9000 line.
>
> If I replaced the fax machine with a Hyla Fax fax server, could I
> configure Hyla Fax so that it distinguished between the fax numbers
> used. eg. if someone sent a fax to 9001 the fax would be e-mailed to
> Bob, one sent to 9002 would go to Ted and 9003 would go to Robert?

Probably not.

What you are wanting is called "DID" service.  If you search the 
archives for "DID" (all caps) you will find lots and lots of 
correspondence on the matter.  With DID the telco signals to the modem 
the number that the caller dialed.  HylaFAX, then, can take that number 
and use it for whatever you want, e.g., routing the fax to the 
recipient.  Of course, this requires that you get DID service from your 
telco and a modem that supports it.

Since it sounds like you're talking about a single analog line, the 
most horizontal transition that would get you DID service would be to 
order what is generally called an "analog DID trunk" (in the US it 
usually runs $40-$50 per month) and an analog DID modem (usually the 
MultiTech MT5634ZBA-DID is the recommended option there).

However, if you're talking about more than 4-5 different analog DID 
trunks all set up in a hunt group then you'll probably be better off 
with costs by looking at digital equipment, such as a T1 telco 
connection with a T1 modem (such as the Patton Datafire 2977).

> Could Hyla Fax be programmed to forward incoming faxes to another
> fax number? eg faxes for Bob on 9001 are routed to his site office fax
>
> machine?

Yes.  This is quite easily done by "sending" the received fax with 
faxrcvd's FaxDispatch.  Note, however, that analog DID trunks cannot be 
used for sending faxes (only receiving).  Thus you must have a separate 
traditional analog line (can connect to the same modem as the DID 
trunk, if needed) to do that.

Lee.

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